Daylaa
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My Pro Channel EQ is Still Causing Glitches.
Hi folks, This is my third/fourth post regarding my Pro Channel EQ causing momentary freezes and a glitchy 'buzz' sound as the audio pauses for a second. This happens when sweeping frequencies/hitting the HP or LP buttons and the dreaded 'Gloss' button. I have struggled with this issue for 8 months and am yet to find the cause. I am unable to use X2 Producer and X3 Producer because of it. I recently upgraded to X3 Producer from X2 Producer in the hope that the problem might have been 'fixed' (last resort), but after a week of perfect usage, the problem came back. It is intermittent, which is the worst part of it. I have lost count of what I've tried in order to narrow down the problem. Many of you have helped me. I am so desperate to find the culprit and am again reaching out to anyone who might be able to help me. The Facts:- The problem began in X2 and has continued into X3.
- The company who constructed my PC have remotely accessed my machine twice and assure me my PC is tweaked and operating perfectly for Audio use.
- LatencyMon/Checker found nothing to worry about after many scans.
- The problem happens whether I'm going through my M-Audio Soundcard OR when I take it out and go through the on board Realtek sound - although the consistency of it seems to alter based on different buffer settings. This test has proven hard to rely on because the audio sounds horrific going through my on board sound anyway.
- I have tried every buffer/sample rate under the sun with my sound card installed.
- The problem is apparently intermittent. Some days, it is fine.
- I am running nothing in the background - not even anti-virus.
- The problem happens with 1 track or 30 tracks. Audio or MIDI. The problem happens whether i have 1 plug in active in a project or 50.
- I have the most up to date drivers for my sound card.
- I have tried X3(c) but the problem seemed to intensify so I did a system restore back to X3.
- As far as I can tell, I have no other issues at all in X3 Producer, other than this.
- I would like to know if any of you have EVER experienced ANY momentary freeze/buzzing whilst operating your ProChannel EQ - perhaps whilst changing buffer/samples or settings? Perhaps if you've had something running in the background? Perhaps in a very plug-in heavy project? ANYTHING?
- I would like to know what your gut feeling is regarding this issue?
- Do you think I should try a different audio interface? I'd have to buy one, but if you think it might fix things, I would be prepared to try it. I have no way of borrowing one.
- Do YOU have an M Audio Audiophile 192 sound card? What settings do you use in Sonar preferences?
Any help, as ever, is much appreciated. Dave
Sonar X3 Producer
Rain Computer's Nimbus Z2 I7 Processor
32GB RAM
Windows 7 Pro Solid State HD M Audio Audiophile 192
M Audio Studiophile BX5a Deluxe's
Edirol PCR 500
Melodyne 3 External HDrvs
I am 'I Woke a Giant' Hear my stuff at:
https://soundcloud.com/i-woke-a-giant
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John
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Re: My Pro Channel EQ is Still Causing Glitches.
2013/12/09 20:01:17
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What is your graphics card?
When you say your machine is tweaked do you know what those tweaks are? What are your graphic and display settings?
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cuitlahac
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Re: My Pro Channel EQ is Still Causing Glitches.
2013/12/09 20:09:22
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Hey Dave! I'm no PC expert but from what I read in your post I would not hesitate to try a new interface. I feel your pain and hope that some of the heavyweights here will chime in again. Best of luck!
I took a few moments to listen to your "stuff" and although I'm really not a dance music/electronica guy I really enjoyed your work and look forward to hearing more.....
Cheers!
Dave- SONAR Platinum, +Producer 5,7,8.5,X1PE, X2, X3e,Win7 Pro 64bit, SoundForge 10, CD Architect, Izotope 7 Advanced & Insight Metering, RAIN ION rack PC, (Nehalem) Xeon(R) CPU @ 3.06Ghz, 6GB DDR3 Ram, 2 WD640GB SATA II 7200rpm HDD's, LaCie 300GB HDD , ATI Radeon 4650 graphics (1GB) running Dual Monitors, Antelope Orion 32 + MP32 Pre's, SSL Matrix 2 Hybrid Console, M-Audio Bx8a Monitors w/ Energy 90w-12" sub, Roland A-800 PRO, BOSS BR-1600 DRS, Shure KSMs, 85s, 57s, 58s, Shure PSM Monitor, Gibson guitars, Fender P Bass.
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Daylaa
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Re: My Pro Channel EQ is Still Causing Glitches.
2013/12/09 20:13:51
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Hi John,
My graphics are the inbuilt Intel HD4000 Graphics.
As for the tweaks, I believe they are stuff like disabling background processes, configuring Windows 7 and power management. Setting minimum processor to 100%, core parking etc. All things I know little about to be honest. RAIN are experts of their machines, so I trust they've exhausted everything. (they tell me they have).
Could you be specific about the graphic and display settings you require?
Sonar X3 Producer
Rain Computer's Nimbus Z2 I7 Processor
32GB RAM
Windows 7 Pro Solid State HD M Audio Audiophile 192
M Audio Studiophile BX5a Deluxe's
Edirol PCR 500
Melodyne 3 External HDrvs
I am 'I Woke a Giant' Hear my stuff at:
https://soundcloud.com/i-woke-a-giant
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Daylaa
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Re: My Pro Channel EQ is Still Causing Glitches.
2013/12/09 20:23:29
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Thanks Cuitlahac 
Sonar X3 Producer
Rain Computer's Nimbus Z2 I7 Processor
32GB RAM
Windows 7 Pro Solid State HD M Audio Audiophile 192
M Audio Studiophile BX5a Deluxe's
Edirol PCR 500
Melodyne 3 External HDrvs
I am 'I Woke a Giant' Hear my stuff at:
https://soundcloud.com/i-woke-a-giant
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sharke
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Re: My Pro Channel EQ is Still Causing Glitches.
2013/12/09 20:47:20
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If it's a problem that exists solely with the ProChannel EQ and you've truly hit a dead end then I would be tempted to ask myself: is the ProChannel EQ important enough to justify the purchase of a new interface? Is there an alternative EQ I could use until I get to the bottom of the problem?
JamesWindows 10, Sonar SPlat (64-bit), Intel i7-4930K, 32GB RAM, RME Babyface, AKAI MPK Mini, Roland A-800 Pro, Focusrite VRM Box, Komplete 10 Ultimate, 2012 American Telecaster!
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Daylaa
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Re: My Pro Channel EQ is Still Causing Glitches.
2013/12/09 21:06:09
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Hey Sharke,
That is something I've thought about too - but it's the 'terrible unknown' which keeps me determined to get to the bottom of this problem as soon as possible.
I'm not prepared to 'make do' when I've already plowed so much time and money into upgrading my studio. I used to make do - not anymore. What if there's something wrong with my Soundcard? Graphics? PC? Sonar? I need to know. My money is invested in this and so are weeks and weeks of my time, which should have been spent on making music.
Furthermore, the warranty on my PC is fast approaching its deadline date at the start of next year. If it's a system problem, I need time to be able to send the machine back in good time. But I'm doubtful that such an isolated issue could be machine related now.
I couldn't use Sonar X3 without the Pro Channel EQ - it really is one of the best features in there IMO. It would forever distract me if I couldn't use it. I don't think I could share my energy between 'using' Sonar and 'fixing' Sonar.
Sonar X3 Producer
Rain Computer's Nimbus Z2 I7 Processor
32GB RAM
Windows 7 Pro Solid State HD M Audio Audiophile 192
M Audio Studiophile BX5a Deluxe's
Edirol PCR 500
Melodyne 3 External HDrvs
I am 'I Woke a Giant' Hear my stuff at:
https://soundcloud.com/i-woke-a-giant
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Splat 
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Re: My Pro Channel EQ is Still Causing Glitches.
2013/12/09 21:18:10
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This still stinks of drivers IMHO... When you ran X3C did you have 64 bit double precision engine disabled in preferences? If not that is worth a try. In fact try it will your current version. Frankly I would be running at least X3B and I'm still encouraging to run X3C as I'm pretty sure this isn't the cause of your issue... but this is your judgement call. I know you explained that you had the latest drivers, but to be specific you are definitely running Delta Audiophone drivers ver 6.0.8? http://www.m-audio.com/index.php?do=support&tab=driver&serie_ID=1&PID=3cd08875f11d39ab23a3a59667b367e8&OS=x107 THINGS TO TRY.... Please run chkdsk on all your hard drives. When was the last time you ran Windows update? If not recently then please do it several times, please install the optional fixes to do with performance and stability as well. Please run driver boost (pay careful attention to the instructions). At the very least it will give you a report of what drivers are out of date (find this out for yourself). For fun, run a defrag. After you've done all this, and if the issue persists, please check your Windows event viewer for errors, please paste any errors here. Also at any stage have you every been asked to rename AUD.INI or run Sonar in safe mode? If not that is next on the list. Hope this helps... BTW it seems the only person you can trust here to fix your issue right now is yourself... Thanks..
post edited by CakeAlexS - 2013/12/09 21:42:58
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Paul P
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Re: My Pro Channel EQ is Still Causing Glitches.
2013/12/09 22:19:09
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How old is your system ? I can find very little on Rain Nimbus, only an SOS article from 2007, and nothing for a Z2 (except yours). Which i7 ?
You're not overclocked are you ? Some Rain systems apparently are/were.
Sonar Platinum [2017.10], Win7U x64 sp1, Xeon E5-1620 3.6 GHz, Asus P9X79WS, 16 GB ECC, 128gb SSD, HD7950, Mackie Blackjack
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Splat
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Re: My Pro Channel EQ is Still Causing Glitches.
2013/12/09 22:41:36
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It's a fair point that shouldn't be ignored but I doubt overclocking would cause just an EQ to be glitchy to be honest.... I would expect a lot more to be going wrong with something related to that.
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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stevec
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Re: My Pro Channel EQ is Still Causing Glitches.
2013/12/09 23:36:32
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It sure sounds like something is sucking up resources when you're accessing the EQ controls. Does this happen with both the regular and flyout in X3?
I'm not sure if this something you are able to try this, but perhaps a cheap dedicated graphics card would be worth a shot.
SteveC https://soundcloud.com/steve-cocchi http://www.soundclick.com/bands/pagemusic.cfm?bandID=39163 SONAR Platinum x64, Intel Q9300 (2.5Ghz), Asus P5N-D, Win7 x64 SP1, 8GB RAM, 1TB internal + ESATA + USB Backup HDDs, ATI Radeon HD5450 1GB RAM + dual ViewSonic VA2431wm Monitors; Focusrite 18i6 (ASIO); Komplete 9, Melodyne Studio 4, Ozone 7 Advanced, Rapture Pro, GPO5, Valhalla Plate, MJUC comp, MDynamic EQ, lots of other freebie VST plugins, synths and Kontakt libraries
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Splat
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Re: My Pro Channel EQ is Still Causing Glitches.
2013/12/30 06:12:55
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So are you running X3D now?
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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rebel007
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Re: My Pro Channel EQ is Still Causing Glitches.
2013/12/30 06:54:58
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Hi Daylaa,
My gut feeling on this is that it is an installation issue. It's possible that the EQ has installed on a particular part of your HHD that may be difficult to access when Sonar is calling it to RAM. Just a thought, it's not an unheard of fault. Have you ever had to do a reinstall or is this the original installation of Sonar and/or Windows?
Home Built Desktop Computer: Intel Core i5 750: 4Mb RAM: NVidia 210 Silent: Windows 10 32bit: Sonar Platinum: Roland OctaCapture Presario CQ41 Laptop: Intel Core i5 760: 4Mb RAM: Windows 10 32bit: Sonar Platinum (Retired) CbB on HP Pavilion Laptop 64bit: GeForce Video Card: Intel 8550: 256GB SSD 1TB Data Drive: Windows10 64bit
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dubdisciple
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Re: My Pro Channel EQ is Still Causing Glitches.
2013/12/30 09:46:31
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Really reaching here, but is it possible X3 is somehow accessing the wrong version of the EQ? Not sure if there were any changes between X3A and X3D to the eq, but I have discovered a few oddities when I tried to open a file made in 8.53. The EQ verrsion was older even though I thought I had purged my computer of older versions.
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Splat
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Re: My Pro Channel EQ is Still Causing Glitches.
2013/12/30 09:49:41
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+1 Dub.... and I think this is the file???? C:\Program Files\Cakewalk\Shared Utilities\Internal\PCS-GlossEQM.dll... I'm on version 1.2.2.278 The obvious thing here with "D" is 64 bit precision engine (apologises because the first rule of 64 bit precision engine is you do not talk about 64 bit precision engine).
post edited by CakeAlexS - 2013/12/30 09:56:29
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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