News letter

I have not received a News Letter since mid December.
Have I missed anything or has there not been any new News letter?
 
Thanks
 
Gerry

http://forum.cakewalk.com/Updated-for-2014-This-weeks-SONAR-X3-Newsletter-m2949908.aspx


The link above will take you to the sticky from Andrew Rossa from Cakewalk where you'll find the latest newsletter. You could pm Andrew about not being on the list for emails.

I think they may have figured out that instead of dealing with the non receipt issues so many people are having they should just sticky the darn things at the top of the X forum.
 
Between various email filters, obscure or quirky service providers, maintaining and (hopefully) securing a recipients list it does seem much more logical to just post the darned thing every month. I actually prefer it because I hate checking my email. Don't know why... I just do. Probably because I used to answer sometimes hundreds a day in a previous life.
 
Whatever... VIVA LA NEWSLETTER STICKIES!!!!

I don't get these sent to me either, and the last one was 50% off X3 producer upgrade and that offer isn't even listed on this forum or on the cakewalk website.

Its still available:

http://www.store.cakewalk...ductid=10-CXSP3.00-2DE

Change 'us' to gbp for the UK link, or whatever it is for the euro store if you need it in a different region.

Stuff like this should be posted on the forum or put on the main website because the newsletters aren't going out to some people.

Vab
Its still available:

http://www.store.cakewalk...ductid=10-CXSP3.00-2DE

I thought you were joking.  That's a fake 50% off as it's never been anything else.
 

Oh yea, basically its a studio to producer upgrade for the same price as x2 producer to x3.

FWIW we use a very very large and popular third party service to handle our email newsletters there can be many factors that can cause you to not receive it:
 
1] The simplest solution, you're simply just not signed up. You can subscribe/unsubscribe on our website here.
 
2] Your ISP/email provider bounced an email and your address was marked as non-deliverable. As soon as this happens your email address is suppressed and you'll stop getting new emails from us. This is to protect our sender score so we don't end up looking like a spammer in the eyes of the ISP. If we send an email after the ISP/email provider said 'this is a bogus email address, do not email me' it can have a negative impact on our sender score and the ISP is very likely to block all emails from us to their users. 
 
3] You moved one of our emails to a 'spam' or 'junk' folder. Some email providers will treat this like a hard bounce/spam complaint back to the sender. If this happens your email address is suppressed and you won't get future mailings. 
 
4] You never, never open our emails. If we send you lots of emails and you never open them we stop sending them to you as frequently. Its not that we don't like you, we're just not sure if you're still there. When this happens we don't wipe or suppress your address we just leave it in a special area and you might get an email from us every other month or so instead of weekly.
 
Anyway - if you're sure you signed up and still not getting emails from us feel free to drop a line to customer service and they can sync up with our marketing folks to find out what is going on.

 
Oh, come on.  I've signed up multiple times with three completely different email addresses (hotmail, a university address, and my local ISP) and have never received a peep.
 
And I'm far from being the only one.
 
And I check my email several times a day.  Sheesh...
 

They did it once: http://forum.cakewalk.com...spx?m=2949908&fp=1

There's no reason not to link the forums with customer accounts either if that was important enough for some reason.

Now I didn't write that did I ;) It could just be a simple matter of flagging a forum account as a customer. I doubt it would be necessary though.

nzpaul
I emailed them a few weeks ago about the case number but still no response.
 

I think Cakewalk is the only company in the world that doesn't want to reach its customers...
 

X2 producer to X3 producer was $149.
X-any Studio to X3 producer $299 is a little steep.
I think Sonar 7  S to P was $100 but I could be confusing that with something else.
 

Cactus Music
I think you probably have just unsubscribed to it. It's easy to re subscribe. 
 

No, I definitely didn't unsubscribe, and it is actually impossible to re-subscribe. As I mentioned whenever I go to the newsletter page and put in my email address, it says I'm not subscribed, so I go to the signup page and enter my details and then .... nothing!
and I did that with 3 seperate email addresses, yahoo,gmail and my work email. I've just been there now and tried the 3 email addresses and they all say 'you're not subscribed for anything'
 
I think they're really shooting themselves in the foot with this because they do offer some great deals with the newsletter (I've bought many things in the past) but now I'm unlikely to buy any. I wouldn't have bought the X3 upgrade if they hadn't have posted the December newsletter in the forum and also extended the $20 voucher offer which I knew nothing about till January!
 
It's a shame they can't keep updating that thread with a link to the latest newsletter