Audio device stopped unexpectedly error

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ThemBonez
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2014/02/04 14:58:36 (permalink)

Audio device stopped unexpectedly error

I have been using Sonar X3 pretty successfully for the last few months.
I have always recorded one track at a time.
I am using a Roland Quadcapture interface.
Today I had two friends over and we had two mics set up and recorded two audio tracks simultaneously while playing a synth drum beat on a third track.   About every three minutes the drum track and all recording would stop and I'd have an error box in the lower right corner that said "Audio device stopped unexpectedly."   After about 30 seconds, we'd be able to start up again and then three minutes later it would happen again.
Any ideas why this would happen and how to correct it.
#1

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    Splat
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    Re: Audio device stopped unexpectedly error 2014/02/04 16:08:59 (permalink)
    Hi Mr Bonez
     
    Could you confirm what your OS is, and whether it is 32 bit or not, also are you running X3D?
     
    Also please could you make sure you are on system update 1.04 and on 1.5.2 drivers.
    http://www.roland.co.uk/products/productdetails.aspx?p=1166
     
    Also please check windows update is fully up to date (as I notice your interface is USB).
    Finally please perform a defrag.
     
    That will give us a base platform to troubleshoot on (assuming the issue persists after this). Thanks..

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

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    #2
    ThemBonez
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    Re: Audio device stopped unexpectedly error 2014/02/04 16:34:40 (permalink)
    I am using WIndows 7 home.   I just check my drivers and I'm still on v. 1.0.1Thanx for making me aware of that.
    #3
    SuperG
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    Re: Audio device stopped unexpectedly error 2014/02/04 19:54:38 (permalink)
    Freeze the synth-drum - that'll help tremendously as well.

    laudem Deo
    #4
    ThemBonez
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    Re: Audio device stopped unexpectedly error 2014/02/04 20:12:35 (permalink)
    It happened with just the 2 audio tracks too.
    FUnny thing when I install the updated drivers and I try to go to the control panel for the quad capture under the devices, it doesn't come up.  It says unavailable.
    Any ideas about this?
    #5
    Splat
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    Re: Audio device stopped unexpectedly error 2014/02/04 20:20:03 (permalink)
    Did you uninstall the previous drivers first (I think I saw that in the instructions on the web page) and reboot?
    And the other stuff I said in #2 (esp system update, windows update).
     
    Thanks.

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
    #6
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