azslow3
Max Output Level: -42.5 dBFS
- Total Posts : 3297
- Joined: 2012/06/22 19:27:51
- Location: Germany
- Status: offline
CakeWalk store no longer like me... [SOLVED]
Sorry for this post, but I think you can understand my frustration once you read it. 2012-2014: X1,X2,Z3TA ... all that with the Store and PayPal, no problems, registration keys in e-mails, etc. 20.02.2014 - X3, PayPal, "please wait the order processing" forever. The support is called, several hours later the confirmation: there are some problems with PayPal 22.02.2014 - I can see X3 in "My Account". Happy ;) No keys by e-mail, but I can see them in the store. 25.02.2014 - I have found the time to start installation, need these keys... Guess what: I no longer can login to the store! 2 hours ago I could, but not any longer. "Reset password" => "e-mail is sent" => nothing. Common, let me finally use my X3 PLEASE!
post edited by azslow3 - 2014/02/25 18:40:16
Sonar 8LE -> Platinum infinity, REAPER, Windows 10 pro GA-EP35-DS3L, E7500, 4GB, GTX 1050 Ti, 2x500GB RME Babyface Pro (M-Audio Audiophile Firewire/410, VS-20), Kawai CN43, TD-11, Roland A500S, Akai MPK Mini, Keystation Pro, etc. www.azslow.com - Control Surface Integration Platform for SONAR, ReaCWP, AOSC and other accessibility tools
|
azslow3
Max Output Level: -42.5 dBFS
- Total Posts : 3297
- Joined: 2012/06/22 19:27:51
- Location: Germany
- Status: offline
Re: CakeWalk store no longer like me...
2014/02/25 16:49:56
(permalink)
I have got a good suggestion from another user - send PM to some CakeWalk admin. In fact the same suggestion I had from one admin during my initial problem. But I can not reply/send PM to anyone since I do not have 25 posts in this forum. I used to send PM before, when it was allowed for "silent noobs". I can not even reply on question "Did you get my last PM?" now. So, I have 10 posts to go...  PS. I am watching now how 30000 computers calculating scientific results, I am the root on 100s of servers and I am the admin on many forums. But I can not send PM in this forum and I can not login to one web site, what a feeling...
post edited by azslow3 - 2014/02/25 16:57:55
Sonar 8LE -> Platinum infinity, REAPER, Windows 10 pro GA-EP35-DS3L, E7500, 4GB, GTX 1050 Ti, 2x500GB RME Babyface Pro (M-Audio Audiophile Firewire/410, VS-20), Kawai CN43, TD-11, Roland A500S, Akai MPK Mini, Keystation Pro, etc. www.azslow.com - Control Surface Integration Platform for SONAR, ReaCWP, AOSC and other accessibility tools
|
robert_e_bone
Moderator
- Total Posts : 8968
- Joined: 2007/12/26 22:09:28
- Location: Palatine, IL
- Status: offline
Re: CakeWalk store no longer like me...
2014/02/25 17:13:01
(permalink)
Hang in there - I am about to send PM to a couple of the Cakewalk folks, to see if they can help you get your store issues resolved.
So, hopefully they will respond - I am including the link to this thread in my PM to them.
Good luck,
Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
|
robert_e_bone
Moderator
- Total Posts : 8968
- Joined: 2007/12/26 22:09:28
- Location: Palatine, IL
- Status: offline
Re: CakeWalk store no longer like me...
2014/02/25 17:32:16
(permalink)
The PM to 3 Cakewalk folks was sent about 10 minutes ago. Hopefully, one of them will fix you up.
Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
|
azslow3
Max Output Level: -42.5 dBFS
- Total Posts : 3297
- Joined: 2012/06/22 19:27:51
- Location: Germany
- Status: offline
Re: CakeWalk store no longer like me...
2014/02/25 17:52:35
(permalink)
Thanks Robert! I think I should drive to the hotel and sleep... it is 23:50 here. And my dream will be Sonar X3 in front of me 
post edited by azslow3 - 2014/02/25 18:32:09
Sonar 8LE -> Platinum infinity, REAPER, Windows 10 pro GA-EP35-DS3L, E7500, 4GB, GTX 1050 Ti, 2x500GB RME Babyface Pro (M-Audio Audiophile Firewire/410, VS-20), Kawai CN43, TD-11, Roland A500S, Akai MPK Mini, Keystation Pro, etc. www.azslow.com - Control Surface Integration Platform for SONAR, ReaCWP, AOSC and other accessibility tools
|
Frink
Max Output Level: -86 dBFS
- Total Posts : 222
- Joined: 2004/06/10 07:53:57
- Location: London
- Status: offline
Re: CakeWalk store no longer like me...
2014/02/25 17:56:20
(permalink)
Nice work Bob -you beat me to it. Didn't realise that PMs were only possible after 25 mails.
Hope Azslow gets fixed soon - my 3 days of having X3 without a serial number were the longest 3 days of my life...
Now, THAT wasn't supposed to happen... Windows 7 64bit / SONAR X3dAsus Z87 Pro 1150 Mboard / Intel Core i7 4771 3.5Ghz / 8GB DDR3 1333MHz / Ati RADEON HD 6450 1GB / EMU 0404 PCIe Audio CardRickenbacker 330 / Ovation Elite / Yamaha S03 / Alesis DM5 / Cardboard, string & sellotape
|
Re: CakeWalk store no longer like me...
2014/02/25 18:18:25
(permalink)
azslow3
Sorry for this post, but I think you can understand my frustration once you read it.
2012-2014: X1,X2,Z3TA ... all that with the Store and PayPal, no problems, registration keys in e-mails, etc.
20.02.2014 - X3, PayPal, "please wait the order processing" forever. The support is called, several hours later the confirmation:
there are some problems with PayPal
22.02.2014 - I can see X3 in "My Account". Happy ;) No keys by e-mail, but I can see them in the store.
25.02.2014 - I have found the time to start installation, need these keys... Guess what: I no longer can login to the store!
2 hours ago I could, but not any longer. "Reset password" => "e-mail is sent" => nothing.
Common, let me finally use my X3 PLEASE!
Hello, I have just sent you a private message regarding logging into the store. Please let me know how you make out.
|
azslow3
Max Output Level: -42.5 dBFS
- Total Posts : 3297
- Joined: 2012/06/22 19:27:51
- Location: Germany
- Status: offline
Re: CakeWalk store no longer like me...
2014/02/25 18:40:21
(permalink)
Thanks Ryan! It works! And thanks Bob and Frink for supporting. I have saved the serials in some safe form now... Just for all cases
Sonar 8LE -> Platinum infinity, REAPER, Windows 10 pro GA-EP35-DS3L, E7500, 4GB, GTX 1050 Ti, 2x500GB RME Babyface Pro (M-Audio Audiophile Firewire/410, VS-20), Kawai CN43, TD-11, Roland A500S, Akai MPK Mini, Keystation Pro, etc. www.azslow.com - Control Surface Integration Platform for SONAR, ReaCWP, AOSC and other accessibility tools
|
robert_e_bone
Moderator
- Total Posts : 8968
- Joined: 2007/12/26 22:09:28
- Location: Palatine, IL
- Status: offline
Re: CakeWalk store no longer like me...
2014/02/25 21:20:14
(permalink)
Yay!
Glad they were able to get this fixed so quickly for you,
Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
|