Helpful ReplySonar X3 - how long does it take

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I/O
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2014/03/22 13:34:09 (permalink)

Sonar X3 - how long does it take

I placed my order and paid through paypal 1.5 hours ago.  Paypal confirm email came through right away.  Still not showing in my orders for download.  It's just sitting in the cart.  Is there a problem with the system today?  How long should it take?  Sorry, impatiently waiting to try all the new toys.

Rob's Reverbnation Page
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Windows 10- 64 bit, AMD 8320 3.5GHz, 16 GB DDR3, Tascam US800 interface
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    scook
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    Re: Sonar X3 - how long does it take 2014/03/22 13:41:17 (permalink)
    The order will probably never complete without some help from Cakewalk. PM Ryan Munnis
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    I/O
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    Re: Sonar X3 - how long does it take 2014/03/22 14:00:49 (permalink)
    scook
    The order will probably never complete without some help from Cakewalk. PM Ryan Munnis


    The system won't let me PM him.  Says he has chosen not to receive PM's.

    Rob's Reverbnation Page
    http://www.soundclick.com/insideoutUS

    Windows 10- 64 bit, AMD 8320 3.5GHz, 16 GB DDR3, Tascam US800 interface
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    scook
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    Re: Sonar X3 - how long does it take 2014/03/22 14:15:40 (permalink) ☄ Helpfulby I/O 2014/03/22 15:52:47
    Worked for me. I just set him a link to this thread. FWIW, Ryan's full ID is "Ryan Munnis [Cakewalk]". The easiest way to send the staff a PM is hover over one of their IDs in the sticky posts above and select the "Send a Private Message" option.
    #4
    robert_e_bone
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    Re: Sonar X3 - how long does it take 2014/03/22 14:22:19 (permalink) ☄ Helpfulby I/O 2014/03/22 14:37:31
    I sent a PM to Noel, on your behalf - dunno why your PM to Ryan failed.
     
    Hopefully, someone at Cakewalk will get you straightened out without having to wait the whole weekend.
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
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    I/O
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    Re: Sonar X3 - how long does it take 2014/03/22 15:56:25 (permalink)
    Thanks for the help guys.  4 hours now and still no download.  No reply from PM's.  Hope I don't have to wait until Monday.  Weekends are my recording time.

    Rob's Reverbnation Page
    http://www.soundclick.com/insideoutUS

    Windows 10- 64 bit, AMD 8320 3.5GHz, 16 GB DDR3, Tascam US800 interface
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    I/O
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    Re: Sonar X3 - how long does it take 2014/03/23 15:20:31 (permalink)
    Over 24 hours.  Still in cart.  No response from anyone.  :-(

    Rob's Reverbnation Page
    http://www.soundclick.com/insideoutUS

    Windows 10- 64 bit, AMD 8320 3.5GHz, 16 GB DDR3, Tascam US800 interface
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    gswitz
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    Re: Sonar X3 - how long does it take 2014/03/23 15:44:05 (permalink)
    It's the weekend. I'm sure you'll hear from folks on Monday.

    StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen.
    I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
    #8
    Ryan Munnis [Cakewalk]
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    Re: Sonar X3 - how long does it take 2014/03/24 15:47:34 (permalink)
    Hi Guys,
     
    Sorry for the delay on this. I can confirm this order is resolved. I/O, I just logged into your account and confirmed both serial numbers and download links are in there.
     
    Re: PM - I wonder if perhaps you hit one of my test accounts which have weird permission settings. I definitely wouldn't turn off PMs :)

    Ryan Munnis
    Cakewalk
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    Larry Jones
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    Re: Sonar X3 - how long does it take 2014/03/31 11:10:34 (permalink)
    Ryan - You sent me a private message, but I can't reply because I have not posted enough in this forum -- I'm four posts short. I'll try to find four threads I want to get in on this morning, and then respond to you.

    SONAR Platinum 2017.10 • CbB • Win10 • i7/2600 • 16GB RAM • Focusrite Scarlett 6i6 • NVIDIA GeForce 8400GS
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    Ryan Munnis [Cakewalk]
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    Re: Sonar X3 - how long does it take 2014/03/31 11:18:55 (permalink)
    Larry Jones
    Ryan - You sent me a private message, but I can't reply because I have not posted enough in this forum -- I'm four posts short. I'll try to find four threads I want to get in on this morning, and then respond to you.


    Whoops! I'll move it to email.
     
    Incoming :)

    Ryan Munnis
    Cakewalk
    #11
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