X2a audio dropout caused by .... ?

Author
SGodfrey
Max Output Level: -85 dBFS
  • Total Posts : 268
  • Joined: 2012/03/27 14:13:57
  • Location: Bures, Suffolk. UK
  • Status: offline
2014/03/23 10:27:11 (permalink)

X2a audio dropout caused by .... ?

Hi Guys,
 
I've been around for a while but now I'm recording audio for the first time - it's actually recording the sermon in church for the website and I'm taking a line out from the sound desk into my UA-25EX and into my laptop using Sonar X2a (build 351).
 
All was going smoothly but a couple of times I glanced down and found the screen had gone blank and although the screen came back when I moved the cursor, there was a message from Sonar saying there'd been a dropout of the audio engine.  I restarted the recording but obviously I'd lost some material.  I checked power management (I was running from battery) and sure enough it had Turn Off The Display set to 5 minutes.  
 
Here's my question though - I would not have expected the display turning off to cause an audio dropout, I was expecting that once the display was enabled again I would find the recording still running; has anyone else come across this?
 
Hopefully I'm right about the display being the cause, it did seem to be a bit of a coincidence that both times the audio dropped out I looked down to find the display switched off.  Obviously I know I can change the power management settings and make sure the display doesn't turn off after 5 minutes in future; about 2 hours should do it for our vicar!!
 
Any comments gratefully received ...
 

Sonar Platinum x64
Cakewalk UA-25EX
Asus X556UA-DM898T i7-7500U 8GB 1TB, Windows 10 Home
Komplete 11 Ultimate, Kontrol S49, Maschine Jam, Mikro mk2, Arturia V Collection 4
#1

8 Replies Related Threads

    Cactus Music
    Max Output Level: 0 dBFS
    • Total Posts : 8424
    • Joined: 2004/02/09 21:34:04
    • Status: offline
    Re: X2a audio dropout caused by .... ? 2014/03/23 10:36:12 (permalink)
    When using a laptop for audio always go in and set all power saving off- Set hard drive, sleep mode and screen to Always on. 
    Shut off wi fi and some times disable battery management 
    Run the DPCLAT test to check nothing is hogging resources 
     http://www.thesycon.de/deu/latency_check.shtml
     
     I use a wave editor = Wave lab or  Waveosaur or Golden wave for simple 2 track recordings. Way better than Sonar because it's easier to edit and burn to a CD afterwards. And these programs are not a fussy about drivers and background issues. Rock solid. X2 was a buggy version of Sonar, think about the upgrade to x3. 
    post edited by Cactus Music - 2014/03/23 10:47:50

    Johnny V  
    Cakelab  
    Focusrite 6i61st - Tascam us1641. 
    3 Desktops and 3 Laptops W7 and W10
     http://www.cactusmusic.ca/
     
     
    #2
    robert_e_bone
    Moderator
    • Total Posts : 8968
    • Joined: 2007/12/26 22:09:28
    • Location: Palatine, IL
    • Status: offline
    Re: X2a audio dropout caused by .... ? 2014/03/23 11:00:05 (permalink)
    Yup - Sonar wakes up GRUMPY.  Don't let anything go to sleep, including any connected USB audio interfaces, hard drives, or your monitor.  
     
    I use the High-Performance power plan, and further modified it to set CPU minimum processor state of 100%, and also turned off USB Selective Suspend.
     
    And, as noted above, just before you are going to launch Sonar, temporarily disable or turn off your Wi-Fi adapter, then you can turn it back on after you finish your Sonar session.  These adapters can cause massive latency spikes if left on while using Sonar.
     
    Bob Bone
     
     
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #3
    SGodfrey
    Max Output Level: -85 dBFS
    • Total Posts : 268
    • Joined: 2012/03/27 14:13:57
    • Location: Bures, Suffolk. UK
    • Status: offline
    Re: X2a audio dropout caused by .... ? 2014/03/23 11:39:16 (permalink)
    Hi Cactus & Bob
     
    Thanks for the input.  I think the best thing to do would be to create my own custom power management plan just for recording and use the settings you recommend - some of that is under advanced settings I believe?
     
    I've never actually disabled the wifi before.  In the Device Manager I have an item there called "Atheros AR9485WB-EG Wireless Network Adapter" and I can see how to disable that.  Does that sound right to you?  (Device Manager makes me nervous!)

    Sonar Platinum x64
    Cakewalk UA-25EX
    Asus X556UA-DM898T i7-7500U 8GB 1TB, Windows 10 Home
    Komplete 11 Ultimate, Kontrol S49, Maschine Jam, Mikro mk2, Arturia V Collection 4
    #4
    robert_e_bone
    Moderator
    • Total Posts : 8968
    • Joined: 2007/12/26 22:09:28
    • Location: Palatine, IL
    • Status: offline
    Re: X2a audio dropout caused by .... ? 2014/03/23 13:49:27 (permalink)
    You are not going to uninstall it - just disable it in Device Manager.  You can then later enable it again without having to install it.
     
    I used to do this all the time with a laptop I brought on live gigs and ran Sonar and other music software.  Never had a single issue doing the disable/enable approach.
     
    I just altered the parameters I needed to in the High-Performance plan (under advanced).  Those are simple changes, and I wouldn't bother creating a custom plan.
     
    Edited - that does sound like your Wi-Fi adapter, by the way.  :)
     
    Bob Bone
     
     
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #5
    SGodfrey
    Max Output Level: -85 dBFS
    • Total Posts : 268
    • Joined: 2012/03/27 14:13:57
    • Location: Bures, Suffolk. UK
    • Status: offline
    Re: X2a audio dropout caused by .... ? 2014/03/23 15:07:57 (permalink)
    Thanks Bob

    Sonar Platinum x64
    Cakewalk UA-25EX
    Asus X556UA-DM898T i7-7500U 8GB 1TB, Windows 10 Home
    Komplete 11 Ultimate, Kontrol S49, Maschine Jam, Mikro mk2, Arturia V Collection 4
    #6
    CANNIMAGINE
    Max Output Level: -90 dBFS
    • Total Posts : 30
    • Joined: 2011/03/06 18:09:07
    • Location: Florida
    • Status: offline
    Re: X2a audio dropout caused by .... ? 2014/03/29 19:10:14 (permalink)
    I am having problems with audio dropout in Sonar X3. I have a Dell computer i5 6gigs of ram windows 7 64 and using a Tascam 1800 audio interface. I have recently upgraded to X3 and still have both X1 and X2 on it. What is the best things to do to run Sonar without all the Hiccups. I am ready to start recording on my old Yamaha AW16G again. I was having problems with latency also if I pull the slider to far to the right in the audio settings to stop the dropout.
    #7
    robert_e_bone
    Moderator
    • Total Posts : 8968
    • Joined: 2007/12/26 22:09:28
    • Location: Palatine, IL
    • Status: offline
    Re: X2a audio dropout caused by .... ? 2014/03/29 19:33:13 (permalink)
    @cannimagine - can you perhaps post this issue in its own new thread?  That way we can keep the 2 issues separate, so it doesn't get all mingled together.
     
    Thanks, I'll try to help you get to the bottom of it.
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #8
    Jim Roseberry
    Max Output Level: 0 dBFS
    • Total Posts : 9871
    • Joined: 2004/03/23 11:34:51
    • Location: Ohio
    • Status: offline
    Re: X2a audio dropout caused by .... ? 2014/03/30 18:42:54 (permalink)
    General-purpose machines (especially Laptops) are configured for general-purpose use.
    ie:  That laptop is configured for maximum battery life (which is diametrically opposed to being setup for maximum performance).
     
    What's causing the dropouts are DPC Latency spikes.
    If you were running Office, surfing the Internet, or on Facebook... you'd never notice a couple millisecond hiccup in data flow.  However, when working with low latency audio, we need constant uninterrupted data flow.  That 2ms hiccup causes glitches or dropouts.
     
    In general:
    Disable all power-management
    Disable anything running in the background that's not absolutely necessary
    After tweaking the machine, use the DPC Latency Checker to verify that Laptop's DPC Latency.
    If you see spikes well into the Yellow or Red, that's virtually guaranteed to cause glitches/dropouts.
     
    Depending on the laptop (and the settings it presents in the BIOS), you may not be able to achieve low DPC latency (which is critical for running heavy audio loads at low latency).
     
     

    Best Regards,

    Jim Roseberry
    jim@studiocat.com
    www.studiocat.com
    #9
    Jump to:
    © 2025 APG vNext Commercial Version 5.1