Bagongolo
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Garritan pocket orchestra problem
Hi all, recently I purchased a Roland VS-100 audio interface with Dimension LE and Garritan Pocket Orchestra included; the problem is that I can't choose GPO from the Dimension LE browser even if the GPO files are present in "multisample folder", while I can load GPO audio files if I choose "load multisample" from Dimension LE; it seems to me there are some files missing in: "Programs(x86)/Cakewalk/Dimension le/Programs but maybe I'm doing something wrong. I already written to Cakewalk but still no answer. Need help
PS: I'm using Sonar X3 (basic) in 64 bit mode.
Tks in advance and sorry for my english
Claudio
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tomixornot
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Re: Garritan pocket orchestra problem
2014/03/27 05:35:16
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Albert i7 2600K @ 3.40GHz / MB Intel DP67BG / 16GB Ram- ADATA 250GB SSD (Boot)- Samsung Spinpoint F1 1TB HDD (Samples)Audio interface : Motu 828 MK ii i7 6700K @ 4.00GHz / MB Asrock Z170 / 16GB Ram- Samsung EVO 850 120GB / 500 GB SSD
Audio interface : Roland Quad Capture Win 10 Pro / Sonar Platinum
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Bagongolo
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Re: Garritan pocket orchestra problem
2014/03/27 06:17:10
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Albert, tks for your answer but it doesn't work :( (I already tried it before) Here is what I tried (maybe i'm making some mistakes): I open Sonar, insert synth (Dimension le), with Dimension LE opened I click on "empty program", the browser opens (no trace of gpo), press F5 many times and still nothing; I checked in Dimension le's folders and I noticed that in "C\programs(x86)\Cakewalk\Dimension le\multisample folder" there are 15 folders (GPO is inside with 659mb space, no number before the folder's name while all the other folders have one), and inside "C\programs(x86)\Cakewalk\Dimension le\programs" folder there are only 10, so I think there are some files (in Dimension le "programs" folder) that are missing and Dimension LE can't load their sounds; I also noticed that only the 10 programs that are present in "C\programs(x86)\Cakewalk\Dimension le\programs" are loaded in Dimension LE browser, so gpo is not the only one with this problem . I tried to uninstall|reinstall the software (production pack) and updated Dimension le to version 1.5 but it doesn't work. I hope you can understand what I wrote Claudio
post edited by Bagongolo - 2014/03/27 06:25:37
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scook
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Re: Garritan pocket orchestra problem
2014/03/27 10:03:46
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I do not have Dimension LE but it seems strange programs are located in "C:\programs(x86)\Cakewalk\Dimension le\programs". I would have expected to find the programs in "C:\ProgramData\Cakewalk\Dimension LE\programs" (a hidden directory). Dimension LE not being version 1.5 makes me wonder how old the Garritan installer is. In the past programs were placed in the "All Users" directory. Maybe the programs were installed in the wrong location. Search for the "Garritan Pocket Orchestra" folder. If found in elsewhere on the drive move the folder to wherever the programs are located on this installation. Then refresh the program browser with F5. If this does not help, I would suggest contacting Garritan support.
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Bagongolo
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Re: Garritan pocket orchestra problem
2014/03/27 11:28:36
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Hi scook and tks for your answer!
I checked what you told me and I found that Dimension LE has 2 folders: one is in C:\ProgramData\Cakewalk\Dimension LE (2,30mb) which content consists of 3 folders: MIDI (empty), Programs (same 10 folders as in C\programs(x86)\Cakewalk\Dimension le\programs) and Sample Pool (content 2 audio files, chime and noise); the main Dimension LE folder is in C\programs(x86)\Cakewalk\Dimension le (820mb content with 5 folders: Documentation, Multisamples, Programs (same content as in C:\ProgramData\Cakewalk\Dimension LE\programs), Resources and Sample Pool plus 2 .sfz files named DefaultEffects and DefaultRegion; GPO in inside "Multisample" with many other folders.
So first I made a backup of both Dimension LE folders (programdata and programs(x86), then I tried to move their contents from one folder to the other one and viceversa overwritting the files many times, but refreshing with F5 had no result. I don't know which version of Dimension LE was bundled and installed (dvd is labelled "Sonar V-Studio 100 and its PC content is: "Vs Production pack and Sonar VS", year 2009). Surely the version wasn't 1.5 as I noticed that once Dimension LE had no "ACT learn" while after upgrading to 1.5 the ACT has appeared.
Anyway tks again
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scook
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Re: Garritan pocket orchestra problem
2014/03/27 11:39:28
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There was no need to move anything. For whatever reason, there is a redundant program library installed in "Program Files (x86)". As originally described the ProgramData directory sounds correct except for the missing Garritan Pocket Orchestra. Except for the redundant Programs directory, so does the"Program Files (x86)".
Was the GPO a separate install? If so, the Garritan programs may be installed elsewhere.
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Bagongolo
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Re: Garritan pocket orchestra problem
2014/03/27 12:35:47
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Hi scook, no GPO isn't a separate install, it is included in the VS production pack dvd (content: Boost11, Channel tools, VX64 vocal strip, NI guitar rig le, Studio instruments suite, Rapture le and Dimension le plus Sonar VS). As some plugins are already included in Sonar X3, I installed only some of them (Channel tools, vx64, guitar rig and Dimension le); and Dimension LE installs automatically GPO (you can't select or desect it during the install). The dvd default install paths are: C:\Program Files (x86)\Cakewalk\VS Production Pack (in its folder there is only the uninstaller), for the vst is C:\Program Files\Cakewalk\Vstplugins, then again for Dimension LE Multisamples: C:\Program Files (x86)\Cakewalk\Dimension LE and I let these default paths for everything. Do you think it's better if I manually delete everything relating to Dimension LE and reinstall changing the default path to C:\ProgramData\Cakewalk\Dimension LE? PS: in my notebook is running Windows 7 HP 64
post edited by Bagongolo - 2014/03/27 12:46:23
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scook
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Re: Garritan pocket orchestra problem
2014/03/27 12:55:15
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No, the description of the Dimension LE directories in your previous post sounded correct except for the duplicate Programs directory. Messing with defaults is not going to make things any better. GPO has been integrated for sometime but i have never seen the bundle you have. I do not know how the programs are organized. Does a windows search for Tuba or English in the Programs directory show anything. If not, then the GPO programs (for whatever reason) were not installed.
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Bagongolo
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Re: Garritan pocket orchestra problem
2014/03/27 13:24:13
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Scook, the GPO is already installed, search for Tuba gives as path: C:\Program Files (x86)\Cakewalk\Dimension LE\Multisamples\Garritan Pocket Orchestra\Brass, and for English: C:\Program Files (x86)\Cakewalk\Dimension LE\Multisamples\Garritan Pocket Orchestra\Woodwinds (I choose only one of the many records I got); anyway GPO folder's properties in "C:\Program Files (x86)\Cakewalk\Dimension LE\Multisamples" are: 659 MB (691.411.106 byte) or 662 MB (694.935.552 byte) on hard disk. So GPO is installed but Dimension LE for whatever reason can't load the program in its browser and I don't know why. I think some files in "C:\Program Files (x86)\Cakewalk\Dimension LE\Programs" are missing to Dimension LE (they are less than the ones in "C:\Program Files (x86)\Cakewalk\Dimension LE\Multisamples".
post edited by Bagongolo - 2014/04/01 05:21:08
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Bagongolo
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Re: Garritan pocket orchestra problem
2014/03/27 16:35:45
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I manually deleted all the folders and files related to Dimension LE, cancelled all the Dimension LE's entries in Windows registry, reboot and reinstall from dvd; Dimension LE is now version 1.2 and there's nothing related to the program in "C:\ProgramData\Cakewalk"; the only existing Dimension LE folder is in "C:\Program Files (x86)\Cakewalk\Dimension LE" (and GPO is always in "C:\Program Files (x86)\Cakewalk\Dimension LE\Multisamples"); I loaded Sonar and Dimension LE but there's nothing in the program's browser, unuseful trying with F5). Then I updated the program to version 1.5 both in 32 than in 64 bit version and now in "C:\ProgramData\Cakewalk" there is a folder named Dimension LE (with the same content I described before, 3 folders). But also with this version the problem isn't solved. By the way the ACT learn was also present in version 1.2, I was wrong in one of my previous posts.
post edited by Bagongolo - 2014/03/28 04:10:24
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Bagongolo
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Re: Garritan pocket orchestra problem
2014/03/31 12:00:02
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Still no answer from technical or customer support, pls help me  PS: I found something very similar here: But I don't understand how or if they solved the problem The link above is not visible, don't know why, try a research in the forum with these words: "Dimension LE and Garritan Pocket Orchestra"
post edited by Bagongolo - 2014/03/31 13:57:03
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Bagongolo
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Re: Garritan pocket orchestra problem
2014/03/31 13:58:36
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And here's a list of my folders:
C:\Program Files (x86)\Cakewalk\Dimension LE\Multisamples:
00 -Wavetables
03 - Organs
04 - Synth Basses
07 - Pads and Atmospheres
10 - Animated textures
11- Dance and Trance Riffs
13 - Electric basses
14 - Acoustic basses
15 - Strings
16 - Percussion
20 - Waveguide
22 - Ethnic and World Instruments
97 - Effects
98 - Special
(Without number) Garritan Pocket orchestra;
C:\Program Files (x86)\Cakewalk\Dimension LE\Programs and
C:\ProgramData\Cakewalk\Dimension LE\Programs (both with same content):
01 - Dimensions
02 -Pads
03 - Real Basses
04 - Synth Basses
09 - Organs
10 - Electric pianos
12 - Bells
13 - Leads
21 - Techno & Trance
22 - Electronica collection
As you can see, they are different.
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Bagongolo
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Re: Garritan pocket orchestra problem
2014/04/02 05:00:15
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I posted a photo of my GPO's folder here:
forum.cakewalk.com/Missing-GPO-in-Dimension-le-browser-m3017611.aspx
Any suggestions?
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Bagongolo
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Re: Garritan pocket orchestra problem
2014/04/04 05:25:09
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cancelled the file "program.lst" from both paths: C:\ProgramData\Cakewalk\Dimension LE\Programs and C:\Program Files (x86)\Cakewalk\Dimension LE\Programs, refreshed the browser with F5, but nothing has changed.
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Grem
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Re: Garritan pocket orchestra problem
2014/04/05 19:58:28
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Have been reading this thread for a few days. But all while I am at work. So I couldn't verify where my program folder was. But now I am at home and looking into this.
I found my program files. On Win 8.1 they are here:
C:\ProgramData\Cakewalk\Dimension Pro\Programs
In that folder are all of my programs that are available to me on the Dim Pro program browser. I have the samples on another drive.
Grem
Michael Music PC i7 2600K; 64gb Ram; 3 256gb SSD, System, Samples, Audio; 1TB & 2TB Project Storage; 2TB system BkUp; RME FireFace 400; Win 10 Pro 64; CWbBL 64, Home PCAMD FX 6300; 8gb Ram; 256 SSD sys; 2TB audio/samples; Realtek WASAPI; Win 10 Home 64; CWbBL 64 Surface Pro 3Win 10 i7 8gb RAM; CWbBL 64
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Bagongolo
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Re: Garritan pocket orchestra problem
2014/04/06 04:40:05
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On Win 7 HP the "programs" folders are both in:
C:\Program Files (x86)\Cakewalk\Dimension LE\Programs
and
C:\ProgramData\Cakewalk\Dimension LE\Programs (both with same content);
In both paths the .prog files related to Garritan Pocket Orchestra are missing and, as I wrote before, the only programs that are shown in Dimension LE browser are (only) the ones specified in my previous post of my folders' content.
All the samples are located in:
C:\Program Files (x86)\Cakewalk\Dimension LE\Multisamples (you can see both contents above).
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