"please wait, your order is processing" - bought X3 upgrade

Author
Post
Essentials Only Full Version
rbowser
Max Output Level: -10 dBFS
  • Total Posts : 6518
  • Joined: 2005/07/31 14:32:34
  • Status: offline
2014/03/31 20:25:27 (permalink)

"please wait, your order is processing" - bought X3 upgrade

Is this normal?  My PayPal payment went through instantly an hour ago, and ever since then, at the Cakewalk store page - that's what it keeps saying - "please wait, your order is processing."
 
That doesn't seem right.  Are they just over loaded with last minute purchases during the sale perhaps?
 
Randy B.

Sonar X3e Studio
Roland A-800 MIDI keyboard controller
Alesis i|O2 interface
Gigabyte Technology-AMD Phenom II @ 3 GHz
8 Gb RAM 6 Core Windows 7 Home Premium x64
with dual monitors
#1

7 Replies Related Threads
    Splat
    Max Output Level: 0 dBFS
    • Total Posts : 8672
    • Joined: 2010/12/29 15:28:29
    • Location: Mars.
    • Status: offline
    Re: "please wait, your order is processing" - bought X3 upgrade 2014/03/31 20:30:22 (permalink)
    FYI

    http://forum.cakewalk.com...aspx?m=2994937&p=1

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
    #2
    scook
    Forum Host
    • Total Posts : 24146
    • Joined: 2005/07/27 13:43:57
    • Location: TX
    • Status: offline
    Re: "please wait, your order is processing" - bought X3 upgrade 2014/03/31 20:33:25 (permalink)
    The order is probably stuck. Contact Cakewalk Customer Support or PM "Ryan Munnis [Cakewalk]" to get the order completed
    #3
    rbowser
    Max Output Level: -10 dBFS
    • Total Posts : 6518
    • Joined: 2005/07/31 14:32:34
    • Status: offline
    Re: "please wait, your order is processing" - bought X3 upgrade 2014/03/31 20:34:27 (permalink)
    CakeAlexS
    FYI

    http://forum.cakewalk.com...aspx?m=2994937&p=1

    Thanks, Alex - I found that thread before I posted - But the answer to how that was resolved isn't on the thread.  Secret info I guess!
     
    RB

    Sonar X3e Studio
    Roland A-800 MIDI keyboard controller
    Alesis i|O2 interface
    Gigabyte Technology-AMD Phenom II @ 3 GHz
    8 Gb RAM 6 Core Windows 7 Home Premium x64
    with dual monitors
    #4
    scook
    Forum Host
    • Total Posts : 24146
    • Joined: 2005/07/27 13:43:57
    • Location: TX
    • Status: offline
    Re: "please wait, your order is processing" - bought X3 upgrade 2014/03/31 20:35:39 (permalink)
    It requires intervention by Cakewalk to get the order processed to completion.
    #5
    rbowser
    Max Output Level: -10 dBFS
    • Total Posts : 6518
    • Joined: 2005/07/31 14:32:34
    • Status: offline
    Re: "please wait, your order is processing" - bought X3 upgrade 2014/03/31 20:35:48 (permalink)
    scook
    The order is probably stuck. Contact Cakewalk Customer Support or PM "Ryan Munnis [Cakewalk]" to get the order completed


    OK - I'll look for Ryan.  Thanks, Scook.
     
    RB

    Sonar X3e Studio
    Roland A-800 MIDI keyboard controller
    Alesis i|O2 interface
    Gigabyte Technology-AMD Phenom II @ 3 GHz
    8 Gb RAM 6 Core Windows 7 Home Premium x64
    with dual monitors
    #6
    mixmkr
    Max Output Level: -43.5 dBFS
    • Total Posts : 3169
    • Joined: 2007/03/05 22:23:43
    • Status: offline
    Re: "please wait, your order is processing" - bought X3 upgrade 2014/03/31 20:35:53 (permalink)
    rbowser
     Are they just over loaded with last minute purchases during the sale perhaps?
     
    Randy B.




     
    I actually believe that is the case and we can optimistically view that as a strong positive for Cake's future.  I upgraded myself at the end of last week, but apparently the weekend got hit heavy, as stated in another thread. Hence the AD serial #s as well.  I would imagine after a little bit, all will be well, as you have to know they are scrambling in Cakesville.

    some tunes: --->        www.masonharwoodproject.bandcamp.com 
    StudioCat i7 4770k 3.5gHz, 16 RAM,  Sonar Platinum, CD Arch 5.2, Steinberg UR-44
    videos--->https://www.youtube.com/user/mixmkr
     
    #7
    Cory_R
    Max Output Level: -90 dBFS
    • Total Posts : 4
    • Joined: 2014/05/16 00:20:26
    • Status: offline
    Re: "please wait, your order is processing" - bought X3 upgrade 2014/05/17 10:51:06 (permalink)
    Looks like im bringing this one back from the dead!
     
    Im having exactly the same problem.. trouble is, I cant get a hold of anyone until Monday.. does Ryan Munnis check the forum on weekends? i would REALLY like to get this installed ASAP!
    #8
    Jump to:
    © 2025 APG vNext Commercial Version 5.1