panup
Max Output Level: -50 dBFS
- Total Posts : 2538
- Joined: 2006/05/23 09:34:35
- Status: offline
"General error" when trying to save. Please help! [SOLVED]
I have project open in my X3 Producer. Ctrl-S to save pops up "General error" message box. Any ideas how to save project? I don't want to lose changes... Project is working OK but only saving gives this error.
post edited by panup - 2014/04/05 11:13:25
|
panup
Max Output Level: -50 dBFS
- Total Posts : 2538
- Joined: 2006/05/23 09:34:35
- Status: offline
Re: "General error" when trying to save. Please help!
2014/04/05 10:07:03
(permalink)
|
scook
Forum Host
- Total Posts : 24146
- Joined: 2005/07/27 13:43:57
- Location: TX
- Status: offline
Re: "General error" when trying to save. Please help!
2014/04/05 10:12:10
(permalink)
|
panup
Max Output Level: -50 dBFS
- Total Posts : 2538
- Joined: 2006/05/23 09:34:35
- Status: offline
Re: "General error" when trying to save. Please help!
2014/04/05 10:21:50
(permalink)
|
g_randybrown
Max Output Level: -40 dBFS
- Total Posts : 3522
- Joined: 2003/12/24 11:30:04
- Location: Las Cruces, NM, USA
- Status: offline
Re: "General error" when trying to save. Please help!
2014/04/05 10:23:42
(permalink)
G. Randy Brown Windows 10, 64 bit, PlatinumIntel Core i7-3770S Asus P8Z77-V LK mobo 4X8GB Corsair XMS3 memory 500 GB Crucial BX100 SSD (OS)two WD Black 1 TB HDDSAPPHIRE DUAL-X 100314-4L Radeon HD 6970 2GB 256-Bit GDDR5 Presonus AudioBox 22VSLyoutube.com/crystalclearnm
|
OscarLaun
Max Output Level: -87 dBFS
- Total Posts : 176
- Joined: 2009/10/02 13:44:10
- Location: San Antonio
- Status: offline
Re: "General error" when trying to save. Please help!
2014/04/05 10:24:04
(permalink)
Are you working with video? I had this very same error this week (Sunday), as well, while working on a movie trailer. Deleting the video appeared to allow me to save. I also submitted a crash report associated with this behavior (or at least it happened during the "General Error" time frame). In addition, "Save As..." caused a problem as well (the Save As copy being corrupt).
However, I haven't had this occur on any other video-associated projects.
Edit: Of course "General Error" is so non specific, who knows what's going on?
|
scook
Forum Host
- Total Posts : 24146
- Joined: 2005/07/27 13:43:57
- Location: TX
- Status: offline
Re: "General error" when trying to save. Please help!
2014/04/05 10:24:51
(permalink)
If "Save as" to a new location and name does not work, you may be stuck with the autosave or versions (assuming those features are enabled).
|
robert_e_bone
Moderator
- Total Posts : 8968
- Joined: 2007/12/26 22:09:28
- Location: Palatine, IL
- Status: offline
Re: "General error" when trying to save. Please help!
2014/04/05 10:48:13
(permalink)
Possible you are getting close on hard drive space? (less than 20%)
Or page file size may need increasing, or out of memory?
Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
|
Anderton
Max Output Level: 0 dBFS
- Total Posts : 14070
- Joined: 2003/11/06 14:02:03
- Status: offline
Re: "General error" when trying to save. Please help!
2014/04/05 11:10:42
(permalink)
I had this happen with a project once. It did not involve video. It seemed to relate to corruption caused by my pulling a large number of a combination of stereo and mono one-shots into a mono audio track. What I did was return to a previous version and re-pull each one-shot into the track, one at a time, saving each time. At some point I'd get the general error, go back to a previous save, and continue. Eventually I "cleaned" the track and stopped getting the error.
What might work is to copy all, open up another project, and paste into it. Try saving. If that doesn't work, you need to find out if something in a particular track is causing corruption. Again assuming you can copy from the project, eliminate tracks one at a time in the copy and see if you can save. If so, then you've found the corrupt track.
This is all very "shot in the dark" but hopefully this might give some kind of a clue. It is very frustrating as there is no real indication of what the problem is. To Bob's point, though, I was running low on hard drive memory so maybe that's another clue.
|
panup
Max Output Level: -50 dBFS
- Total Posts : 2538
- Joined: 2006/05/23 09:34:35
- Status: offline
Re: "General error" when trying to save. Please help!
2014/04/05 11:13:57
(permalink)
No video.
Available physical memory: > 23000 MB.
Hard disk space: system disk 70 GB free, data disk: 1 TB free.
But now miracle happened! :) I started playback and stopped it (too see that project is still alive). Save. No error anymore!
Solved but this is (was) still weird issue. For reference, here's fx list:
Kontakt5
Kontakt5
Sonic Synth
Crazy Diamonds (freezed)
Dropzone
RC48
RC48
TruePiano
Sonitus:Gate
Sonitus:Gate
Sonitus:EQ
Channel Tools
Sonitus:EQ
Channel Tools
Sonitus:Gate
Sonitus:Gate
Sonitus:Compressor
CLA Bass
Sonitus:EQ
Sonitus:EQ
Sonitus:EQ
Sonitus:Compressor
Sonitus:Reverb
VX-64
Sonitus:Compressor
Sonitus:Reverb
Sonitus:EQ
Sonitus:Compressor
Sonitus:Delay
Channel ToolsAuto-Tune EVO
Auto-Tune EVO
Auto-Tune EVO
Auto-Tune EVO
Auto-Tune EVO
BT Analog Chorus
Auto-Tune EVO
Auto-Tune EVO
Auto-Tune EVO
Sonitus:Modulator
Auto-Tune EVO
Auto-Tune EVO
Auto-Tune EVO
Channel Tools
Voxengo Elephant
Sonitus:Gate
Sonitus:Delay
+ ProChannel modules.
65 tracks.
56 tempo changes.
19 meter changes.
Created la huhti 05 17:21:25 2014
Editing time: 00:51:26
Revision: 17
Events: 28327
Sample Rate: 44100 Hz
Bit Depth: 32
Pan Law: -3dB center, sin/cos taper, constant power
File Version: 20.0.5.352
|
Anderton
Max Output Level: 0 dBFS
- Total Posts : 14070
- Joined: 2003/11/06 14:02:03
- Status: offline
Re: "General error" when trying to save. Please help!
2014/04/05 11:19:48
(permalink)
It may happen again...so a "save as" real quick to another version!!
|
panup
Max Output Level: -50 dBFS
- Total Posts : 2538
- Joined: 2006/05/23 09:34:35
- Status: offline
Re: "General error" when trying to save. Please help!
2014/04/05 11:24:04
(permalink)
|
robert_e_bone
Moderator
- Total Posts : 8968
- Joined: 2007/12/26 22:09:28
- Location: Palatine, IL
- Status: offline
Re: "General error" when trying to save. Please help!
2014/04/05 11:29:20
(permalink)
This DOES suggest that frequent backups are CRITICAL. :)
Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
|
Sacalait
Max Output Level: -79 dBFS
- Total Posts : 552
- Joined: 2008/01/01 16:59:28
- Location: South Louisiana, USA
- Status: offline
Re: "General error" when trying to save. Please help!
2014/04/05 13:10:43
(permalink)
Yeah, just now I got the same error message which prompted me to check this forum. I did what the OP did (hit play and stop) was able to save it. ...pretty strange but. It's happened at least once before. And I DO save often! ...for the most part...
www.pershingwells.com www.facebook.com/pershingwells Sonar Platinum, PC- Intel i7-4770K w/16 Gig RAM Windows 8.1, Solid State Drive and eSATA drives, Mytek, RME UFX, RME Multiface II, Roland VS700, A-Designs Pacifica, UA LA610, Presonus RC500. A-Designs Hammer EQ, DBX, AKG, Neumann, Roland, JBL, Fender, Gibson, G&L, Marshall, Korg, Martin, Shure, Electrovoice, Yamaha, Chameleon Labs comps.
|
soens
Max Output Level: -23.5 dBFS
- Total Posts : 5154
- Joined: 2005/09/16 03:19:55
- Location: Location: Location
- Status: offline
Re: "General error" when trying to save. Please help!
2014/04/05 13:53:08
(permalink)
panup
...
Created la huhti 05 17:21:25 2014
...
Maybe this is your problem??? 
|
panup
Max Output Level: -50 dBFS
- Total Posts : 2538
- Joined: 2006/05/23 09:34:35
- Status: offline
Re: "General error" when trying to save. Please help!
2014/04/05 14:59:19
(permalink)
General error again when saving. This time "Save as..." helped.
|
scook
Forum Host
- Total Posts : 24146
- Joined: 2005/07/27 13:43:57
- Location: TX
- Status: offline
Re: "General error" when trying to save. Please help!
2014/04/05 15:02:42
(permalink)
May want to have a look at the Windows Event logs
|
Keni
Max Output Level: -17.5 dBFS
- Total Posts : 5769
- Joined: 2003/11/04 10:42:15
- Location: Willits, CA USA
- Status: offline
Re: "General error" when trying to save. Please help!
2014/04/05 16:24:39
(permalink)
Hit play after closing the error dialog... After the song plays you will be able to save again... I had a problem with this and lost some work... So the easy fix is a lifesaver!
Keni
|