lost VST's can't start sonar this is what i see, i'm lost

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joey90405
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2014/04/06 19:30:33 (permalink)

lost VST's can't start sonar this is what i see, i'm lost

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OS Name Microsoft Windows 10 Home
Version 10.0.10240 Build 10240  
OS Manufacturer Microsoft Corporation

System Manufacturer HP
System Model HP ENVY m7 Notebook
System Type x64-based PC
System SKU M1W07UA#ABA
Processor Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz, 2401 Mhz, 2 Core(s), 
Installed Physical Memory (RAM) 16.0 GB
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#1

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    John
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    Re: lost VST's can't start sonar this is what i see, i'm lost 2014/04/06 20:08:59 (permalink)
    Is this a continuation of your previous threads? And what have you done so far? 

    Best
    John
    #2
    joey90405
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    Re: lost VST's can't start sonar this is what i see, i'm lost 2014/04/06 20:25:38 (permalink)
    thank you so much for replying, yes, it is a continuation. this is what I've done. reinstalled X-2 32bit and 64bit. when I open sonar I get that message saying something about "bitBridge" I posted a screenshot of it. after clicking on it a lot sonar opens normally however superior drummer does not work (all the audio works fine). then I open the page for the VST plugins, then I scan then that same message appears. then I go to VST settings, run another scan then the same runtime error box appears. I can only get rid of it after clicking on it many times. I've never had a problem like this before. like I said, i'm totally lost at this point. I appreciate any thoughts you may have. 

    OS Name Microsoft Windows 10 Home
    Version 10.0.10240 Build 10240  
    OS Manufacturer Microsoft Corporation

    System Manufacturer HP
    System Model HP ENVY m7 Notebook
    System Type x64-based PC
    System SKU M1W07UA#ABA
    Processor Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz, 2401 Mhz, 2 Core(s), 
    Installed Physical Memory (RAM) 16.0 GB
    Total Physical Memory 15.9 GB
    Available Physical Memory 12.8 GB
    Total Virtual Memory 18.3 GB
    Available Virtual Memory 15.3 GB
     
    #3
    robert_e_bone
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    Re: lost VST's can't start sonar this is what i see, i'm lost 2014/04/06 21:30:17 (permalink)
    I am wondering if the run-time libraries are up to date.
     
    Please make sure to get Windows up to current maintenance levels, then test again and post back.
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
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    #4
    scook
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    Re: lost VST's can't start sonar this is what i see, i'm lost 2014/04/06 21:40:53 (permalink)
    The trouble with the install started here http://forum.cakewalk.com/FindPost/3020712
    With a follow-up here http://forum.cakewalk.com/FindPost/3020770
     
    Installing the 32bit version of SONAR alone is not going to solve the problem because the project is being opened in the 64bit version of SONAR. The 64bit versions of EZDrummer and Superior Drummer have not been installed, at least it has not been mentioned. To avoid the error, either install the 64bit versions of EZDrummer and Superior Drummer or explicitly open the 32bit version of SONAR and load the project inside the 32bit version of SONAR.
    #5
    joey90405
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    Re: lost VST's can't start sonar this is what i see, i'm lost 2014/04/06 21:51:47 (permalink)
    will do bob, thanks a lot, i'll let you know how we do.

    OS Name Microsoft Windows 10 Home
    Version 10.0.10240 Build 10240  
    OS Manufacturer Microsoft Corporation

    System Manufacturer HP
    System Model HP ENVY m7 Notebook
    System Type x64-based PC
    System SKU M1W07UA#ABA
    Processor Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz, 2401 Mhz, 2 Core(s), 
    Installed Physical Memory (RAM) 16.0 GB
    Total Physical Memory 15.9 GB
    Available Physical Memory 12.8 GB
    Total Virtual Memory 18.3 GB
    Available Virtual Memory 15.3 GB
     
    #6
    John
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    Re: lost VST's can't start sonar this is what i see, i'm lost 2014/04/06 21:55:42 (permalink)
    Also listen to Scook. I think he is on to something. 

    Best
    John
    #7
    joey90405
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    Re: lost VST's can't start sonar this is what i see, i'm lost 2014/04/06 22:08:38 (permalink)
    ok, let me try and understand this. I have installed both the 32 and 64 bit sonar however when I start either one I get a message about something called "bitbridge". what I just did was a windows update and since I've been at this all day I have to stop because i'm loosing my mind. what I would like to do is continue this discussion tomorrow but I want to make sure I start on the correct thread as not to confuse things more. so, until tomorrow I hope to be able to figure this out with your help. thank you and good night. 

    OS Name Microsoft Windows 10 Home
    Version 10.0.10240 Build 10240  
    OS Manufacturer Microsoft Corporation

    System Manufacturer HP
    System Model HP ENVY m7 Notebook
    System Type x64-based PC
    System SKU M1W07UA#ABA
    Processor Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz, 2401 Mhz, 2 Core(s), 
    Installed Physical Memory (RAM) 16.0 GB
    Total Physical Memory 15.9 GB
    Available Physical Memory 12.8 GB
    Total Virtual Memory 18.3 GB
    Available Virtual Memory 15.3 GB
     
    #8
    joey90405
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    Re: lost VST's can't start sonar this is what i see, i'm lost 2014/04/06 22:10:16 (permalink)
    oh yes, how can I find this thread tomorrow?

    OS Name Microsoft Windows 10 Home
    Version 10.0.10240 Build 10240  
    OS Manufacturer Microsoft Corporation

    System Manufacturer HP
    System Model HP ENVY m7 Notebook
    System Type x64-based PC
    System SKU M1W07UA#ABA
    Processor Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz, 2401 Mhz, 2 Core(s), 
    Installed Physical Memory (RAM) 16.0 GB
    Total Physical Memory 15.9 GB
    Available Physical Memory 12.8 GB
    Total Virtual Memory 18.3 GB
    Available Virtual Memory 15.3 GB
     
    #9
    Grem
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    Re: lost VST's can't start sonar this is what i see, i'm lost 2014/04/06 22:26:00 (permalink)
    Are you looking at the forum on a desktop pc or a tablet/phone?
     

    Grem

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    #10
    joey90405
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    Re: lost VST's can't start sonar this is what i see, i'm lost 2014/04/06 22:39:51 (permalink)
    " />I am on my home computer. also I just took  screenshot of what my settings are if that can help make sense of this. I will be back tomorrow, it's 7:40pm in LA I hope we can figure this out. thank you all very much

    OS Name Microsoft Windows 10 Home
    Version 10.0.10240 Build 10240  
    OS Manufacturer Microsoft Corporation

    System Manufacturer HP
    System Model HP ENVY m7 Notebook
    System Type x64-based PC
    System SKU M1W07UA#ABA
    Processor Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz, 2401 Mhz, 2 Core(s), 
    Installed Physical Memory (RAM) 16.0 GB
    Total Physical Memory 15.9 GB
    Available Physical Memory 12.8 GB
    Total Virtual Memory 18.3 GB
    Available Virtual Memory 15.3 GB
     
    #11
    John
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    Re: lost VST's can't start sonar this is what i see, i'm lost 2014/04/06 23:17:28 (permalink)
    One thing stands out is you said Bitbridge shows up in both the 32 bit and the 64 bit versions. That is not supposed to happen. Bitbridge is only used in the 64 bit version. 

    Best
    John
    #12
    robert_e_bone
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    Re: lost VST's can't start sonar this is what i see, i'm lost 2014/04/07 08:54:05 (permalink)
    Never mind - I just posted some inadvertent nonsense.
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #13
    joey90405
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    Re: lost VST's can't start sonar this is what i see, i'm lost 2014/04/07 13:32:17 (permalink)
    good morning everyone. here we are again. this is what I've done so far today.
    1. I removed all plugins from toontrack ezdrummer, superior drum, ezmix
    2. I removed all of sonar X-2 including 32 and 64bit
    3. installed the first disk of X-2, the 32bit. then when that was done x-2 opened and I get the same runtime error as I did before, it is posted above. I need to click on that error message many times before x-2 opens.
    this is nuts, if anyone has any ideas please send them my way.

    OS Name Microsoft Windows 10 Home
    Version 10.0.10240 Build 10240  
    OS Manufacturer Microsoft Corporation

    System Manufacturer HP
    System Model HP ENVY m7 Notebook
    System Type x64-based PC
    System SKU M1W07UA#ABA
    Processor Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz, 2401 Mhz, 2 Core(s), 
    Installed Physical Memory (RAM) 16.0 GB
    Total Physical Memory 15.9 GB
    Available Physical Memory 12.8 GB
    Total Virtual Memory 18.3 GB
    Available Virtual Memory 15.3 GB
     
    #14
    joey90405
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    Re: lost VST's can't start sonar this is what i see, i'm lost 2014/04/07 13:39:55 (permalink)
    i'm on the phone waiting for a tech at sweetwater music, however I wonder if there is a number at cakewalk where a tech can run my computer remotely??

    OS Name Microsoft Windows 10 Home
    Version 10.0.10240 Build 10240  
    OS Manufacturer Microsoft Corporation

    System Manufacturer HP
    System Model HP ENVY m7 Notebook
    System Type x64-based PC
    System SKU M1W07UA#ABA
    Processor Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz, 2401 Mhz, 2 Core(s), 
    Installed Physical Memory (RAM) 16.0 GB
    Total Physical Memory 15.9 GB
    Available Physical Memory 12.8 GB
    Total Virtual Memory 18.3 GB
    Available Virtual Memory 15.3 GB
     
    #15
    scook
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    Re: lost VST's can't start sonar this is what i see, i'm lost 2014/04/07 13:40:29 (permalink)
    Call tech support
    #16
    joey90405
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    Re: lost VST's can't start sonar this is what i see, i'm lost 2014/04/07 13:51:58 (permalink)
    I just talked to someone at sweetwater and he said cakewalk has a patch for x-2 to fix this, where can I find it?

    OS Name Microsoft Windows 10 Home
    Version 10.0.10240 Build 10240  
    OS Manufacturer Microsoft Corporation

    System Manufacturer HP
    System Model HP ENVY m7 Notebook
    System Type x64-based PC
    System SKU M1W07UA#ABA
    Processor Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz, 2401 Mhz, 2 Core(s), 
    Installed Physical Memory (RAM) 16.0 GB
    Total Physical Memory 15.9 GB
    Available Physical Memory 12.8 GB
    Total Virtual Memory 18.3 GB
    Available Virtual Memory 15.3 GB
     
    #17
    scook
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    Re: lost VST's can't start sonar this is what i see, i'm lost 2014/04/07 13:56:05 (permalink)
    There is only patch to X2 that I know of (except for the quick fix which is replace by this update) is X2a http://www.cakewalk.com/S...reader.aspx/2007013301 Cakewalk can access your machine if they need to do so.
     
    #18
    joey90405
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    Re: lost VST's can't start sonar this is what i see, i'm lost 2014/04/07 15:37:14 (permalink)
    i'm sorry, but I have run out of ideas, I downloaded the X-2a patch and still get the runtime error in both versions. I called cakewalk in LA and it was a 30 min. wait. I can't tell you how annoyed I am at this. what could possibly be the problem? this sucks  

    OS Name Microsoft Windows 10 Home
    Version 10.0.10240 Build 10240  
    OS Manufacturer Microsoft Corporation

    System Manufacturer HP
    System Model HP ENVY m7 Notebook
    System Type x64-based PC
    System SKU M1W07UA#ABA
    Processor Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz, 2401 Mhz, 2 Core(s), 
    Installed Physical Memory (RAM) 16.0 GB
    Total Physical Memory 15.9 GB
    Available Physical Memory 12.8 GB
    Total Virtual Memory 18.3 GB
    Available Virtual Memory 15.3 GB
     
    #19
    robert_e_bone
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    Re: lost VST's can't start sonar this is what i see, i'm lost 2014/04/07 16:49:28 (permalink)
    1.  What is the exact error message you are receiving, and if it is different between x32 and x64 Sonar, then please list both error messages.
     
    2.  Is your Windows COMPLETELY up to date on maintenance?
     
    3.  When you removed the prior Sonar install, did you remove the hidden folder data and the registry keys?  In any case I would like to know the EXACT steps you took when you removed the prior install of Sonar.
     
    4.  When you installed Sonar again, did you: a) temporarily disable your antivirus software?, b) EXPLICITLY launch the Sonar install process by right-clicking on the install program and clicking on Run As Administrator?
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #20
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