Audio freak out/crash when dragging clips

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rbowser
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2014/04/27 16:44:33 (permalink)

Audio freak out/crash when dragging clips

Any tips on this?  It's new behavior I never had before X3, and don't know if there's a setting to fix this.
 
Often when I re-position an audio clip, there's godawful noise as the audio engine crashes.  It's become a routine part of my work now to just be constantly clicking the "run/stop audio engine" control in the tool bar when I'm trying to move clips.  Gotta be something I can do. - ?
 
Randy B.

Sonar X3e Studio
Roland A-800 MIDI keyboard controller
Alesis i|O2 interface
Gigabyte Technology-AMD Phenom II @ 3 GHz
8 Gb RAM 6 Core Windows 7 Home Premium x64
with dual monitors
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    John
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    Re: Audio freak out/crash when dragging clips 2014/04/27 17:18:36 (permalink)
    Are you moving clips while in playback?

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    John
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    rbowser
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    Re: Audio freak out/crash when dragging clips 2014/04/27 17:34:59 (permalink)
    John
    Are you moving clips while in playback?


    Thanks for the reply, John - No, this is when the transport is stopped. 
     
    RB

    Sonar X3e Studio
    Roland A-800 MIDI keyboard controller
    Alesis i|O2 interface
    Gigabyte Technology-AMD Phenom II @ 3 GHz
    8 Gb RAM 6 Core Windows 7 Home Premium x64
    with dual monitors
    #3
    John
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    Re: Audio freak out/crash when dragging clips 2014/04/27 18:43:10 (permalink)
    Well it shouldn't happen in that case. I can't recall any trouble happening when moving a clip or even a track.  Certainly no loud sounds or any sounds of any sort.
     
    Perhaps a step by step list of your procedure would be helpful. Simply "repositioning" should not cause this. 
     
    After thinking about this it occurs to me that something may be using your audio output device. I would list how your system is set up and what device you are using and how.  
     

    Best
    John
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    rbowser
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    Re: Audio freak out/crash when dragging clips 2014/04/27 19:07:29 (permalink)
    John...Perhaps a step by step list of your procedure would be helpful. Simply "repositioning" should not cause this. 
    After thinking about this it occurs to me that something may be using your audio output device. I would list how your system is set up and what device you are using and how...



    Well, the procedure is just the basic thing of selecting a clip, and moving it to a different time on the same track.  Like maybe I've imported a clip and just placed it fairly randomly to start with, then I move it over, with Snap off, to where I actually want it.  That's all.
     
    I think what I have in my signature shows what the set up is - Alesis iO|2 audio interface, and my Roland keyboard hooked up to the computer.  All that works fine.  I don't know what the deal is - Like I said, it's just new behavior with X3 that I never had with 8.5.  I thought maybe there was a setting in the ini file I should change or something.
     
    Meanwhile - I'll just live with it.  It's not the only way working is slower and more of a hassle than it was before X3.
     
    RB

    Sonar X3e Studio
    Roland A-800 MIDI keyboard controller
    Alesis i|O2 interface
    Gigabyte Technology-AMD Phenom II @ 3 GHz
    8 Gb RAM 6 Core Windows 7 Home Premium x64
    with dual monitors
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    John
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    Re: Audio freak out/crash when dragging clips 2014/04/27 19:13:37 (permalink)
    OK what about this do you have windows default sounds going through your Alesis? Is it listed in windows devices as the default device? 

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    John
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    rbowser
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    Re: Audio freak out/crash when dragging clips 2014/04/27 19:22:02 (permalink)
    John
    OK what about this do you have windows default sounds going through your Alesis? Is it listed in windows devices as the default device? 


    Yes, it's my default device.  When I work, I have nothing else open.  I've had the interface for all computer sounds for years now because of how super convenient it is to have the control knobs on the interface right there handy for listening to music online.  If I used the computer's card for that, I'd have to switch inputs on my amp behind me, constantly be adjusting that not-so-convenient volume knob. 
     
    I know some people say you Have to have your interface only for Sonar, yet other people swear by the one interface method - So, I dunno - It's the way I like it - And the only problem I've had before this with this set up, is Firefox stealing the driver and not giving it up to Sonar, if I've stopped to look something up online while working.
     
    Anyway - This is one of those glitches which isn't earth shaking - just mildly annoying.
     
    RB

    Sonar X3e Studio
    Roland A-800 MIDI keyboard controller
    Alesis i|O2 interface
    Gigabyte Technology-AMD Phenom II @ 3 GHz
    8 Gb RAM 6 Core Windows 7 Home Premium x64
    with dual monitors
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    John
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    Re: Audio freak out/crash when dragging clips 2014/04/27 19:40:45 (permalink)
    rbowser
    John
    OK what about this do you have windows default sounds going through your Alesis? Is it listed in windows devices as the default device? 


    Yes, it's my default device.  When I work, I have nothing else open.  I've had the interface for all computer sounds for years now because of how super convenient it is to have the control knobs on the interface right there handy for listening to music online.  If I used the computer's card for that, I'd have to switch inputs on my amp behind me, constantly be adjusting that not-so-convenient volume knob. 
     
    I know some people say you Have to have your interface only for Sonar, yet other people swear by the one interface method - So, I dunno - It's the way I like it - And the only problem I've had before this with this set up, is Firefox stealing the driver and not giving it up to Sonar, if I've stopped to look something up online while working.
     
    Anyway - This is one of those glitches which isn't earth shaking - just mildly annoying.
     
    RB


    It may also have direct causation for some of the other issues you have had. I would use the built in sound chip for windows and reserve your Alasis for Sonar only. 
     
    Even though you aren't running other audio programs while in Sonar windows still accesses audio for various reasons. This can cause all sorts of problems including recording beeps coming from windows when you are recording that perfect take that has been eluding you for years.
     
     Adding a pair of cheap powered speakers to the system for the on board sound device is a good way to avoid these problems.  

    Best
    John
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    Anderton
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    Re: Audio freak out/crash when dragging clips 2014/04/27 19:42:11 (permalink)
    If moving clips caused freakouts and crashes in Sonar, this forum would be lit up with people saying something. But AFAIK, you're the only person who's ever mentioned something like this.
     
    Because I highly doubt the problem, as well as some of the other problems you've experienced, are related to Sonar, trying to fix them by attempting to come up with workarounds in Sonar is not the right answer. It's like if your car's engine stopped working, so the solution was to fix the roads so they all went downhill.
     
    System Restore is very helpful. Don't forget that Windows is constantly being updated, and drivers are updated to play catch-up. Set a System Restore point, and start hunting. Check for new drivers. Subsititute a different interface. Try disabling things in device manager. Just don't go TOO far before restoring and trying more options.
     
    Once you figure out what the problem is, you won't have to keep putting up with things that really should not be an issue.

    The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
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    rbowser
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    Re: Audio freak out/crash when dragging clips 2014/04/27 21:14:51 (permalink)
    Craig and John, thank you both for the replies.

    I clearly need to cut down on my number of posts even more than I already have, because I seem to only come up with things that aren't problems for anyone else.  If there are things that I'm more sure can be Sonar-only questions/issues, I'll post those after spending my own time of trying, watching tutes, reading manuals and etc.  

    AndertonIf moving clips caused freakouts and crashes in Sonar, this forum would be lit up with people saying something...System Restore is very helpful...Set a System Restore point, and start hunting...


    I didn't expect this particular issue to be one universally experienced by everyone, because of course, as you say, the Forum would be lit up with reports of the same thing if it was a bug.  I can only speak for how things are going for me, and I thought perhaps the issue would be recognized as something involving a setting I don't have right.

    All I know is that this and the other things I've brought up are all NEW since X3.  Everything was absolutely smooth sailing with 8.5 up until the last day I used it.  I would still be doing some work in 8.5 if I could - I was planning on having both it and X3 on this machine.  But, as per my earliest posts about X3 - Installing X3 killed my 8.5.  A runtime error prevents the program from opening.  That error popped up for the first time directly after installing X3.  When that first happened with the X3 demo, I uninstalled it, used a restore point, and all was well again.  

    Then I was tempted again into adding X3.  When I did, it was the same nightmare all over again as with the demo, except this time it was worse.  In disgust I attempted to uninstall and use restore point, but it wouldn't work.  My CPU shot up to 100% once it was back at the restore point and I couldn't use anything.  My only choice was to go back to the X3 install, because at least the program was working, while 8.5 has remained permanently dead.

    I'm not loving X3, would happily be back with 8.5.  But I'm trying to be a good scout, learn the program and get on with it.  I'll be very glad when I arrive at the point others seem to be at, with work going more smoothly and faster than before they had X3.  So far, for me, it's the exact opposite.  The non-stop clicking to work with clips, now automation, now This kind of automation instead of that, needing to click automation sometimes just so I can see what the danged blacked out envelope is doing at a certain point, even though I'm trying to work with the clips. All of that crazy click click clicking of the filter menu is the biggest time drain for me.  I'm sure I'll adapt somehow.  A couple of weeks in, no joy yet in that department.  I long for 8.5's  straight-forward, easy to use S for select, D for draw, E for erase, with EVERYTHING going on a trick always visible and accessible.  For me, it's like suddenly being in what was once a big, wide open room, now full of doors I have to constantly close and open just to walk around.  It makes this changed interface seem like it was designed by people who have no idea how important work flow is to a musician, designers who apparently Looooove menus and using lots of arcane keybindings and mouse clicks.  

    John...It may also have direct causation for some of the other issues you have had. I would use the built in sound chip for windows and reserve your Alasis for Sonar only...Adding a pair of cheap powered speakers to the system for the on board sound device is a good way to avoid these problems.


    But I don't want to hear music online over "cheap powered speakers for the on board sound device."  I want to hear my fellow musicians' work over the same system I hear my own music on.  I've been able to have that set up for years - Why in the world I should have to go back to crappy computer speakers just because I'm now using the supposedly wonderful X3 makes no sense to me.  That's it in a nutshell - WHY did all hell break loose just from installing X3?  I'm sure nobody believes that's what happened - But I'm the one sitting in front of this computer, and I am reporting Precisely what happened.  Everything's great one day - BOOM - post X3, - I have all the above, all the crap I've posted, --

    And so on.

    I do appreciate the replies. I'll really, really try to avoid bringing up any more problems.  If I can't figure out something about X3 itself, or would like tips on how to make my work flow more smooth and running, instead of tripping, I'll post those questions.

    Thanks.

    Randy B.

    Sonar X3e Studio
    Roland A-800 MIDI keyboard controller
    Alesis i|O2 interface
    Gigabyte Technology-AMD Phenom II @ 3 GHz
    8 Gb RAM 6 Core Windows 7 Home Premium x64
    with dual monitors
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    Anderton
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    Re: Audio freak out/crash when dragging clips 2014/04/27 21:39:10 (permalink)
    rbowser
    I would still be doing some work in 8.5 if I could - I was planning on having both it and X3 on this machine.  But, as per my earliest posts about X3 - Installing X3 killed my 8.5.  A runtime error prevents the program from opening.  That error popped up for the first time directly after installing X3. 


    Sounds like a clue to me - installing X3 should NOT kill 8.5.
     
    It really sounds like something went horribly wrong with the X3 install. So while it's commendable that you're trying to cope the best you can and get behind X3, it shouldn't be this difficult and you shouldn't be having to cope. It's like you're trying to run a race with 20 lb. weights attached to your ankles.
     
    It might be worth a call to tech support to figure out why you can't run 8.5. That will perhaps lead to the fix that will also allow you to finally enjoy X3.

    The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
    #11
    rbowser
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    Re: Audio freak out/crash when dragging clips 2014/04/27 22:15:03 (permalink)
    AndertonSounds like a clue to me - installing X3 should NOT kill 8.5.
     
    It really sounds like something went horribly wrong with the X3 install....
     
    It might be worth a call to tech support to figure out why you can't run 8.5. That will perhaps lead to the fix that will also allow you to finally enjoy X3.




    Thank you, Craig - You make me glad that I repeated the story of what happened twice now when dealing with X3 installs.  The demo never would work, just killed 8.5, and nothing was normal until I uninstalled the demo.  I thought surely nothing of the sort would happen when installing X3 itself later on down the line.  But it was exactly the same, with the runtime errors appearing on my 8.5 installs (both 32 and 64)--At first X3 wouldn't work, I re-installed, and it worked - But then, yadda yadda--the rest - Couldn't use restore points, 8.5 dead etc.
     
    And I did contact support about this.  The replied saying to reinstall all C++ Libraries - Well, I'd already done that.  Days and days of trying to fix C++ - I think someone here at the Forum had it right that it wasn't C++ itself causing the problems.  But - it's still a mystery just what it is.
     
    All I know - Everything, and I mean Everything was fine before the X3 demo, and then the full X3 installs.  Both resulted in killing 8.5, and nobody knows why.
     
    And so forth.  It's a bore. 
     
    Randy B.

    Sonar X3e Studio
    Roland A-800 MIDI keyboard controller
    Alesis i|O2 interface
    Gigabyte Technology-AMD Phenom II @ 3 GHz
    8 Gb RAM 6 Core Windows 7 Home Premium x64
    with dual monitors
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