Re: Sonar x3 and Autotune 7
May 16, 14 9:35 PM
(permalink)
Hi REZA,
Yep, not only have I seen it, I've replicated it, notified Antares support, narrowed down the cause and the replicated it again in Cubase and Reaper (only in those two DAWs it just causes them to crash instead of showing up with a blank screen).
In my case, and I suspect yours as well, it's related to RAM usage. If I add AT7 to any project that uses more than 12 or 13 GB of RAM (this may actually represent a percentage rather than a hard number, so your amount could vary) it will show up with a blank GUI in Sonar (and outright crash my other two hosts).
I contacted Antares support on November 11 regarding the problem, got a reply from Victor asking me some basic questions and then have heard nothing despite my additional requests on November 15, November 25 and December 3rd. I've provided them with projects to use to replicate the problem as well as screen shots of the behavior and testing methods. Still nothing.
Apologies for throwing a bit of a fit in your thread about it, but it's genuinely been one of the most ridiculous and frustrating support experiences I've had.
Shorter answer/solution: use Melodyne and don't buy stuff from Antares. I know I won't.
Dean
Intel Core i7; 32GB RAM; Win10 Pro x64;RME HDSPe MADI FX; Orion 32 and Lynx Aurora 16; Mics and other stuff...