KenB123
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Cold Calls - Research Surveys
You gotta love (sarcasm) these cold call research firms and whatever it is they are peddling. As of the last few weeks I have been receiving a lot of cold calls on our landline (GRRRR!), cellphone (double GRRRR!), and even work, indicating they are a research firm. I don't exactly know what they are peddling as I never let them get that far, but they usually interject that they are not selling anything before I disconnect. I just don't trust them. And if they really want my opinion for research, then I say pay me. The call yesterday was classic... Cold Caller: Hello. I am from XYZ Research and we would like to ask you a few questions..... Me: <interrupting> No thanks. Please take my number off of your calling list. Cold Caller: But what would be a good time to call you sir? Me: <huh?> Never. Remove me from your list. Cold Caller: We only want your opinion. It doesn't cost you anything. Me: <Click>
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craigb
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Re: Cold Calls - Research Surveys
2014/06/09 13:21:17
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Cold Caller: We only want your opinion. It doesn't cost you anything. Me: Ok, here's my opinion: GO AWAY!
Time for all of you to head over to Beyond My DAW!
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jamesg1213
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Re: Cold Calls - Research Surveys
2014/06/09 14:37:31
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90% of the cold calls I receive end very quickly when I interrupt their spiel with 'it's a rented property'. It isn't, but they generally put the phone down after I say it.
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dubdisciple
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Re: Cold Calls - Research Surveys
2014/06/09 14:51:41
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I hate cold callers too, but they do it for a reason....it works. They expect rejection but they know SOME will bite even after initially rejecting.
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Mesh
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Re: Cold Calls - Research Surveys
2014/06/09 15:03:57
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I don't have a land line and very rarely get these calls (if at all), but there is a National_Do_Not_Call_Registry giving you a choice of not receiving these calls.
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KenB123
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Re: Cold Calls - Research Surveys
2014/06/09 16:21:41
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Mesh I don't have a land line and very rarely get these calls (if at all), but there is a National_Do_Not_Call_Registry giving you a choice of not receiving these calls.
Unfortunately I don't feel this registry is working as well as it should anymore. I have been registered for years (since it started). I recall when it was first enacted it actually felt like it did work and companies complied with it. Over time though, it is my feeling it is being ignored by many companies. Slowly we have been increasingly receiving more unsolicted calls. They may be small time companies, or just plain sleazeballs, and probably just create a new name if they are ever flagged. But I do acknowledge that it could be much worse without the registry. I feel it still has some merit but probably does not put the fear for compliance that it initially did.
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craigb
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Re: Cold Calls - Research Surveys
2014/06/09 16:23:20
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Mesh I don't have a land line and very rarely get these calls (if at all), but there is a National_Do_Not_Call_Registry giving you a choice of not receiving these calls.
The ones doing surveys think that this registry doesn't apply to them since they're not trying to sell you anything, they simply want to annoy the living crap out of you. Naturally, I don't see any difference at all.
Time for all of you to head over to Beyond My DAW!
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sharke
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Re: Cold Calls - Research Surveys
2014/06/09 16:54:25
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My favorite are the ones who call you claiming to be "affiliated" with Google and promising to get your business ranked higher in search results. I get 2 or 3 of these every week and I always have fun asking them repeatedly if they are officially linked with Google. In the end they have to admit that no, they aren't - and I hang up. Hate liars.
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paulo
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Re: Cold Calls - Research Surveys
2014/06/09 17:14:49
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Most of the ones I get come from anonymous numbers which I never answer anyway. If I do get caught out, I inform the caller that I do not speak to anyone unless they have an appointment. If they ask for an appointment I say no. That usually does the trick. Either that or I ask them to just hold on a minute, put the phone down leaving the line open and then just go about my business. It's quite funny how long some of them will actually hold on for before they realise that I'm not coming back.
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joakes
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Re: Cold Calls - Research Surveys
2014/06/09 17:16:43
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In France there are many tele sales firms trying to sell photoelectric cells that you install on your roof that then generate electricity for the French network..
We have had these cells on our roof for the last 3 years and you would think that the EDF (Electricite de France) would keep their files updated and pass the info on to those trying to sell said installations.
Nope, they don't.
So every week we get one or two tele-marketing people call us. Depending on my current mood i either give them s"""" or explain the situation, or just hang up. My wife is more forgiving, but she's learning fast !!!
It really is getting exasperating.
Cheers, Jerry
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craigb
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Re: Cold Calls - Research Surveys
2014/06/09 17:22:30
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You guys have me inspired. Next time I accidentally answer one of these type calls I'm going to go all FSF on them. Basically, I'll just use them as if a long-lost friend just called and REALLY wanted to hear, in painful detail, all about everything that's going on in my life. Naturally I'll make up some really good stuff like the time I accidentally had my arm ripped off in a wood grinder but, through a miracle black magic potion (from India) it grew back except now I have six fingers on that hand. Yeah, this could be quite interesting!
Time for all of you to head over to Beyond My DAW!
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57Gregy
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Re: Cold Calls - Research Surveys
2014/06/10 09:14:59
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I get robocalls all the time, despite the fact that the entire state of NC is on the no call list for robocallers. I changed my answering machine so that it doesn't answer until after 7 rings, so they usually hang up before then. No more coming home from work with 3 or 4 prerecorded messages on the machine.
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Karyn
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Re: Cold Calls - Research Surveys
2014/06/10 09:32:38
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I got a call from a woman claiming she could increase my broadband speed up to 30megs AND reduce to cost at the same time. I gave her a half hour lecture on why fibre and cable was faster than "good old broadband" WHICH SHE LISTEND TO!! Only then did I announce that I already had cable internet that was faster (and cheaper) than what she was offering. After checking again that I still didn't want it, she apologised and hung up... I cant see her ever making any sales.
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Beagle
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Re: Cold Calls - Research Surveys
2014/06/11 12:04:00
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craigb
Mesh I don't have a land line and very rarely get these calls (if at all), but there is a National_Do_Not_Call_Registry giving you a choice of not receiving these calls.
The ones doing surveys think that this registry doesn't apply to them since they're not trying to sell you anything, they simply want to annoy the living crap out of you. Naturally, I don't see any difference at all. 
Technically it doesn't. the Do Not Call list does not apply to Non and not for Profit surveys, official local, state or national political parties or businesses from which you have done business with in the past. https://www.donotcall.gov/faq/faqbusiness.aspx#who
post edited by Beagle - 2014/06/11 12:06:20
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craigb
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Re: Cold Calls - Research Surveys
2014/06/11 12:26:04
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☄ Helpfulby Beagle 2014/06/11 12:29:46
Even more naturally, I've now taken to using their calls for my own benefit. I had one yesterday and I have no idea what he selling/offering/asking for since I immediately started trying to sell him some of the stuff I have up for sale. That call didn't last long, but it was fun! I'm already thinking of other scripts for next time. Perhaps the guy with short-term memory loss who keeps asking the same questions and repeating the same lines? Or the Tourettes guy? Or maybe try to convert them to a new religion (one I make up on the spot)? Yeah... This could be good!
Time for all of you to head over to Beyond My DAW!
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Karyn
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Re: Cold Calls - Research Surveys
2014/06/11 12:33:58
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☄ Helpfulby Mesh 2014/06/12 08:44:25
You want a script? Just start reading the FSF to them...
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craigb
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Re: Cold Calls - Research Surveys
2014/06/11 13:08:30
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They wouldn't make it past page 1. (And we all know page 43 has the most interest, ya?)
Time for all of you to head over to Beyond My DAW!
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Beagle
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Re: Cold Calls - Research Surveys
2014/06/11 13:10:10
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craigb They wouldn't make it past page 1. (And we all know page 43 has the most interest, ya?)
I thought page 43 was deleted due to violations of the TOS, let alone violations of human decency.
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craigb
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Re: Cold Calls - Research Surveys
2014/06/11 13:13:12
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Beagle
craigb They wouldn't make it past page 1. (And we all know page 43 has the most interest, ya?)
I thought page 43 was deleted due to violations of the TOS, let alone violations of human decency. 
That's what made it interesting. DUH.
Time for all of you to head over to Beyond My DAW!
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bitflipper
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Re: Cold Calls - Research Surveys
2014/06/11 19:44:59
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Most of the time I'm gentle with those callers. There isn't a single one of them who's doing it by choice, and they work under des picable conditions for crap pay. I politely say "not today, thanks" and hang up. The exception to my rule are the weasels selling penny stocks, diamonds, krugerands and such. These guys ARE doing it by choice and potentially making excellent money suckering people. When they call, the gloves come off. They're depending on a very small percentage of suckers falling for their scam. The longer I can keep them on the phone, the fewer victims they'll claim that day. I've kept them on the line for over an hour. Tell me more, I'd say, then make a cup of tea or get on the forum while they entertained themselves with the sound of their own smug voices.
 All else is in doubt, so this is the truth I cling to. My Stuff
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slartabartfast
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Re: Cold Calls - Research Surveys
2014/06/11 21:53:45
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Mesh I don't have a land line and very rarely get these calls (if at all), but there is a National_Do_Not_Call_Registry giving you a choice of not receiving these calls.
I get these calls all the time and all my phones are registered with the Do Not Call Registry. The FTC has been largely ineffectual in stopping unwanted calls. After 10 years and 221 million registered numbers we are all getting dozens of these calls weekly. This link to a self-congratulatory PR piece brags that in that 10 years the FTC has initiated: " Law enforcement actions — more than 100 so far — have continued, resulting in orders against 291 individuals and corporations." One hundred law enforcement actions? Really? Gee...a hundred in 10 years. http://www.business.ftc.gov/blog/2013/06/10-years-national-do-not-call-looking-back-and-looking-ahead
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Beagle
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Re: Cold Calls - Research Surveys
2014/06/12 08:32:25
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slartabartfast
Mesh I don't have a land line and very rarely get these calls (if at all), but there is a National_Do_Not_Call_Registry giving you a choice of not receiving these calls.
I get these calls all the time and all my phones are registered with the Do Not Call Registry. The FTC has been largely ineffectual in stopping unwanted calls. After 10 years and 221 million registered numbers we are all getting dozens of these calls weekly. This link to a self-congratulatory PR piece brags that in that 10 years the FTC has initiated: " Law enforcement actions — more than 100 so far — have continued, resulting in orders against 291 individuals and corporations." One hundred law enforcement actions? Really? Gee...a hundred in 10 years. http://www.business.ftc.gov/blog/2013/06/10-years-national-do-not-call-looking-back-and-looking-ahead
I still get them occassionally, too, but I nearly always report violators. I also block all numbers (as long as they're published to my phone, which most of them seem to be). I agree with you tho, that the number of "law enforcement actions" seems to be quite low for the length of time the registry has been in place.
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Mesh
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Re: Cold Calls - Research Surveys
2014/06/12 08:55:54
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I remember when I did have a land line (about 3+ yrs. ago), it was always an unlisted number which helped alot in the volume of calls from these pests.......but, they still found a way to find me. Before having an unlisted number, it was almost like getting spammed email.
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bapu
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Re: Cold Calls - Research Surveys
2014/06/12 11:05:15
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Looks like I'm gonna have to find another way to reach out to my forum buddies.
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craigb
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Re: Cold Calls - Research Surveys
2014/06/12 11:44:24
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bapu Looks like I'm gonna have to find another way to reach out to my forum buddies.
TeleNagBap?
Time for all of you to head over to Beyond My DAW!
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slartabartfast
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Re: Cold Calls - Research Surveys
2014/06/12 11:59:36
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Many of the phone "surveys" are push polls with questions like, "If you knew that candidate Skulduger had a standing Tuesday night appointment for anal sex with a boar, would that affect your intention to vote for him?" That would still probably qualify as a bonafide political call and exempt it from the FTC jurisdiction. But product surveys etc. are in no way covered as a legitimate social research effort. And of course we expect to get calls from "nonprofits" that are actually being made on their behalf by for profit solicitators that take 60% or more of the amount you contribute. That does not explain why people in the Caymans are so sucessful in offering to clean my carpets or vacuum my air ducts. I was flipping channels quite a few years ago, when I happened to hit C-Span just at the time that the house was voting on a law to exempt telephone solicitation companies from paying minimum wage to their callers. Would the brave elected members of our congress, stand up for the rights of the poor saps who could only find jobs making cold calls from their local bar or kitchen, and the overwhelming desire of their constituents to stop having their lives interrupted by drivel, and at least raise the cost to the schmucks who choose to enrich themselves by annoying them? The vote was not even close, and today thanks to our democracy the people who are calling are not even being paid in many cases unless they make a sale. Under those circumstances, I think it is a kindness to shut the call down in as few seconds as possible, so that the caller can move on to someone demented enough to order the thing he is pushing.
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