AnsweredSonar X3 - No audio from Kontakt after playback pause and resume

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MaxNix
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2014/06/10 09:18:36 (permalink)

Sonar X3 - No audio from Kontakt after playback pause and resume

Hi guys, really annoying issue here. 
I'm using the latest version of Sonar X3 together with the latest version of Kontakt 5.
Working on a few project, using Albion and Sonokinetic Grosso, if I pause/stop playback, I get no audio from Kontakt. 
I'm always forced to remove the plug ins and re-open them. 
Resetting the audio engine (both in Sonar/Kontakt) has no effect. 
 
I've downloaded the demo of Cubase just to test if it's something to do with the libraries or Kontakt itself and it all works fine.  Which means must be something to do with Sonar. 
 
Does anyone have any ideas how to resolve this?
Any help is much appreciated. 
#1
lawp
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Re: Sonar X3 - No audio from Kontakt after playback pause and resume 2014/06/10 09:25:11 (permalink)
is it just those libraries, or any kontakt instrument? is it still the case if you start a blank project and only have that kontakt instrument inserted? (should be easy to reproduce by others?)

sstteerreeoo ffllllaanngge
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MaxNix
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Re: Sonar X3 - No audio from Kontakt after playback pause and resume 2014/06/10 09:50:25 (permalink)
Hi, thank you for the super quick reply. 
I have just tested it with a blank project and I can confirm:
 
- Indeed it DOES NOT happen to any other libraries
- Grosso stops audio completely
- Spitfire Albion drops the volume by over 50% 
#3
robert_e_bone
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Re: Sonar X3 - No audio from Kontakt after playback pause and resume 2014/06/10 10:52:45 (permalink) ☼ Best Answerby MaxNix 2014/06/10 11:25:51
Is it possible that your setting of 'Reset All Controllers to Zero' might be taking volume down for these particular instruments?
 
Every once in a while, I run across the above issue, and have to turn that parameter off for things to work properly.
 
The construction/implementation of some individual instruments within a given plugin, as well as certain plugins in their entirety, can have strange reliance for some parameters built into connections with standard controllers, so when Sonar resets these, it can cause some plugins or certain instruments within a plugin, to behave strangely, like what you are experiencing.
 
No guarantee the above is what is causing your issues - but it is something you can check out real quick in Preferences.
 
I have a completely separate thing for you to remember, with regard to Kontakt 5, and some other NI synths.  Some of them are set to react to a fader volume change by adjusting the main output volume for the synth, but there is some weirdness in how that is implemented.
 
Sonar will give you a default midi volume set at 100 or 101, for the setting on a midi track's fader.  If you drop that down to some lower level, then later on you go into the UI for the synth and change the master output volume there for the synth, then hit Play - you may find that the synth will jump back to some lower volume level, all on its own, as soon as you hit play.
 
It seems to be tied to that fader setting, so when the fader volume was lowered, even though you raised the output volume in the synth, hitting Play caused it to jump to the level that was set by the fader volume level.
 
I know that for Battery 3, there is a setting in its Options that you can turn that behavior off/on.  I have its default behavior for that turned off.  
 
I suggest at some point you take a few minutes and look at that behavior, so that you don't go crazy later, trying to figure out why it is HAUNTED.  :)
 
Bob Bone
 

Wisdom is a giant accumulation of "DOH!"
 
Sonar: Platinum (x64), X3 (x64) 
Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
#4
MaxNix
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Re: Sonar X3 - No audio from Kontakt after playback pause and resume 2014/06/10 11:12:49 (permalink)
Thanks Bob, your suggestion gave me hope that it could have been the solution. 
 
I've tested it and sadly no luck. 
 
FYI, I'm in talk right now with both Native Instruments and also Sonokinetic.  They're puzzled too.
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lawp
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Re: Sonar X3 - No audio from Kontakt after playback pause and resume 2014/06/10 11:20:23 (permalink)
"simple instrument" track or old-timey midi/audio combo (2+ tracks)?

sstteerreeoo ffllllaanngge
#6
MaxNix
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Re: Sonar X3 - No audio from Kontakt after playback pause and resume 2014/06/10 11:29:34 (permalink)
Simple instrument. 
 
And great news, Bob was right!!!!
 
I've had to close Sonar and restart it (for some unnecessary reason), but it worked!!!
 
Unticked "zero controllers when play stops" under the "project" preference, restarted Sonar and job done!
 
It still puzzles me why certain libraries had this issue whilst the over 20+ libraries were OK with it as it was but hey....I'm not complaining.....any longer. 
 
Thanks Bob.  Much appreciated.  You got to it way quicker than Cakewalk, Sonokinetic and Native Instruments. 
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