Cannot bounce tracks or entire mix, cannot export to mp3 etc.

Hi guys,
 
I am currently dealing with a frustrating problem in Sonar X3 Studio..
 
   sometimes, in some projects it occurs in other it doesn't. When I want to bounce two tracks to one or when I'm trying to export an entire mix to a mp3 or wav file I often get the message: "An internal error occured. The operation was unsuccessful. Dieser Anschluss kann den angegebenen Medientyp nicht verwenden."
   note: I'm using the german version of Sonar X3 and this means: "this port cannot use the indicated type of medium", now it's possible that this translated version of the german sentence doesn't make any sense in respect of what it actually means, but I can only translate word by word since I don't even know what the german sentence is referring to. I don't know what is meant by port (hardware?, software?) or type of medium (mp3???).
 
   Also when I am NOT exporting in fast bounce but in real bounce, sonar crashes right when the bounce is done and a message shows up that says there is a problem with the "SONARSTD.exe" which I can find in the processes list of my task manager. I think it's got to do something with MIDI-devices etc.??? But even if there is no midi device connected the same thing happens: sonar x3 crashes and the message shows up...
 
  I have no problem with ocassional inconveniences but it's SO ANNOYING when nothing is working and you have no idea what is going on.
  Maybe someone out there had to deal with the same problem and was able to solve it.
 
  If you'll need some extra information about hardware, software etc. just tell me
 
I am so much looking forward to answers and tips,
so thanks in advance!!!

Hi markyzno,
 
well I have to say that I have quite a week audio engine (or whatever, I am really a noob when it comes to this..) so I have drop-outs at random points a lot, but it's no big thing, I just press play again and it starts again.
 
So I will try as you said but it might be possible that.. you know what I mean xD

Alright sounds plausible, i'll give it try
 

Ok I tried it on several projects now, but I had no drop-outs whatsoever, none :/

Are the messages from Sonar or your OS? X3 has been rock solid for me but the only thing on my computer is Sonar and related music software. I do recall there is a setting in Preferences where you can boost the buffer for rendering. I am not sitting in front of my music computer but I'll check it out for you. My rendering was way slow. Once I increase the value all was well. You also have the option of reinstalling the software and make sure it is a clean install with no background programs running.
Are these projects ones that were originally started in an earlier version of Sonar?

WhiteSheet
Ok I tried it on several projects now, but I had no drop-outs whatsoever, none :/

I would troubleshoot ONE project you know for certain that has this bounce issue.
 
Gswitz's steps are great above but I fear, ultimately will lead to a corrupted session or bug.
 
When I have had this across a few projects, everytime there was no relationship with the corruption between them.
 
Very frustrating...So, I just found a work around in each instance (to my annoyance) and carried on working.... I am VERY bad at contacting support tho...Not sure if I have ever done it.
 
"An internal error occured" is the most unhelpful annoying error message there is.

You definitely need to install the X3e update as it fixed a number of these type issues.
 
Also, since you have identified that it is a plug-in you can troubleshoot to determine which one is causing the issue.
 
And it may, in fact, be Kaspersky - anti virus programs and sonar don't often play well with each other.

WhiteSheet
   I NEED to be able to bounce with effects ACTIVATED.
   Maybe I DO need to install the x3e update,

 
x3e update:
Set an new system restore point in Windows first then install the update.  Worst case you can go back but the E update is good here.
 
SLOW RENDERING:
Go to Edit/Preferences/Audio/Configuration File   - Change BounceBuf SizeMsec number.  This worked for me when bouncing a tune took forever.
 
I got this from https://www.cakewalk.com/...different-from-playbac
 
"At a value of 0, the bounce buffer is the same size as the Mixing Latency value that you set in Edit > Preferences > Audio - Driver Settings. If you find that bouncing tracks, especially with certain soft synths, takes a very long time, you can set this value to 100, or some value between 0 and 350 so that the bounce buffer will use a more efficient size for bouncing, which has different requirements from normal playback latency."
 

Easy enough to disable Kaspersky as a test.
 
In Kaspersky you can specify files not to scan... folders not to scan. That's pretty useful.
 

idk... I think getting on the latest patch for Sonar is your best bet.
 
If kaspersky were to cause a problem, I would expect it would be with IO latency. In other words, Kaspersky would decide to scan all your new WAV files to make sure they don't contain viruses. Because the files are big, it would take 10 minutes or so during which you would basically not be able to play back your project for more than a minute or two. Once the problem was solved, you could play it back just fine.
 
I suppose it could cause probs scanning active RAM, but ...
 
Pull up on X3e and give a report, WhiteSheet. Let's see if that doesn't do the trick.

G
 

WhiteSheet
at dwardzala: I don't think that it is a SPECIFIC fxplugin but rather effects as such.
And even though anti virus programs and sonar might not play well together, I really don't think that that's causing the issue because kaspersky is not showing anything when scanning sonar x3, if you know what i mean?
So I could try to deinstall kaspersky and install the x3e update, but I have a bad feeling about it, I will wait for a reply of the tech support...
 
Thanks everybody so far!
 

Well you can easily try and pinpoint if it is a specific pluging by loading the project in safe mode and re-enableing each plugin in turn.
 
I suspect it's a combination of several things - latency/buffer settings, anti-virus/malware, rogue plugin, lack of running X3e
 
Fix them all and report back.