Has anyone else noticed that Cakewalk has been AWOL for the last week?

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johnnyc323
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2014/07/03 02:27:33 (permalink)

Has anyone else noticed that Cakewalk has been AWOL for the last week?

I've called a dozen times in the last week and I get a message that says that Cakewalk is "closed today." Has anyone else experienced that? Kind of disturbing. Especially when you're setting up a new program and having problems.
 
Thanks,
John

johnnyc323
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    John
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    Re: Has anyone else noticed that Cakewalk has been AWOL for the last week? 2014/07/03 02:34:17 (permalink)
    This is the 4th of July week. 

    Best
    John
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    Grem
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    Re: Has anyone else noticed that Cakewalk has been AWOL for the last week? 2014/07/03 02:48:26 (permalink)
    I got a call from cw Tuesday concerning a tee shirt I ordered. So they are still in business.

    Grem

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    Ryan Munnis [Cakewalk]
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    Re: Has anyone else noticed that Cakewalk has been AWOL for the last week? 2014/07/03 09:10:55 (permalink)
    We've been running normal business hours. Did you happen to call outside of them? All up to date contact info (including closures when they do happen) are listed here:

    Http://www.cakewalk.com/support/contact

    FYI we are going to be closed tomorrow (July 4th).

    Ryan Munnis
    Cakewalk
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    johnnyc323
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    Re: Has anyone else noticed that Cakewalk has been AWOL for the last week? 2014/07/03 12:42:14 (permalink)
    Hi Ryan, thanks for posting. I checked for closures when this first happened but I never scrolled to the bottom of the page to see that the support line is only open from 1 to 6 pm! Which of course is when I'm at work and can't call :-) I'm staying home until 10 out here and I'll call then.  Will the training that Anderton refers to be likely to interfere with those hours?
     
    I just installed X3 Producer last week and everything works great except that I can't monitor line-in when recording or playing back MIDI.  Is there a known issue with Windows 8.1 (or beatsaudio)? This is why I've been so concerned about not being able to get through to tech support. If that is the problem, I still have 5 days left to return the computer I just bought from HP, and get one with Windows 7, or some other sound card.
     
    Thanks,
    John
     
     

    johnnyc323
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