RobertB
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[Solved] X3 consistently crashes on save
I'm fairly certain this is a machine specific problem, as it does not appear to be a widespread issue.
The crash dump refers to exception code c000096.
Google searches have not shown me anything useful.
I have created a new project with no plug-ins to rule out the possibility of those being the problem. X3 still crashes on save.
System specs are in my sig.
The program executes flawlessly, and everything is great, until I attempt to close it.
I'm at a loss on this one.
Any thoughts?
My Soundclick Page SONAR Professional, X3eStudio,W7 64bit, AMD Athlon IIx4 2.8Ghz, 4GB RAM, 64bit, AKAI EIE Pro, Nektar Impact LX61,Alesis DM6,Alesis ControlPad,Yamaha MG10/2,Alesis M1Mk2 monitors,Samson Servo300,assorted guitars,Lava Lamp Shimozu-Kushiari or Bob
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scook
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Re: X3 consistently crashes on save
2014/07/05 22:46:49
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Does it save to a different drive or directory?
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RobertB
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Re: X3 consistently crashes on save
2014/07/05 22:50:32
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There is only the C drive on this computer.
From what I can see, it isn't saving at all.
Thanks.
My Soundclick Page SONAR Professional, X3eStudio,W7 64bit, AMD Athlon IIx4 2.8Ghz, 4GB RAM, 64bit, AKAI EIE Pro, Nektar Impact LX61,Alesis DM6,Alesis ControlPad,Yamaha MG10/2,Alesis M1Mk2 monitors,Samson Servo300,assorted guitars,Lava Lamp Shimozu-Kushiari or Bob
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RobertB
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Re: X3 consistently crashes on save
2014/07/05 23:06:02
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It gets better. Now the project that I was able to open earlier today crashes when I attempt to start it.
I'm going to look at system restore to see if there has been a recent event.
My Soundclick Page SONAR Professional, X3eStudio,W7 64bit, AMD Athlon IIx4 2.8Ghz, 4GB RAM, 64bit, AKAI EIE Pro, Nektar Impact LX61,Alesis DM6,Alesis ControlPad,Yamaha MG10/2,Alesis M1Mk2 monitors,Samson Servo300,assorted guitars,Lava Lamp Shimozu-Kushiari or Bob
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scook
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Re: X3 consistently crashes on save
2014/07/05 23:16:15
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Check the windows event viewer
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RobertB
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Re: X3 consistently crashes on save
2014/07/05 23:37:34
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I'm not seeing that. How do I get to it?
My Soundclick Page SONAR Professional, X3eStudio,W7 64bit, AMD Athlon IIx4 2.8Ghz, 4GB RAM, 64bit, AKAI EIE Pro, Nektar Impact LX61,Alesis DM6,Alesis ControlPad,Yamaha MG10/2,Alesis M1Mk2 monitors,Samson Servo300,assorted guitars,Lava Lamp Shimozu-Kushiari or Bob
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scook
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Re: X3 consistently crashes on save
2014/07/05 23:42:44
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RobertB
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Re: X3 consistently crashes on save
2014/07/06 00:14:31
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OK. Got it. I'm checking it now
My Soundclick Page SONAR Professional, X3eStudio,W7 64bit, AMD Athlon IIx4 2.8Ghz, 4GB RAM, 64bit, AKAI EIE Pro, Nektar Impact LX61,Alesis DM6,Alesis ControlPad,Yamaha MG10/2,Alesis M1Mk2 monitors,Samson Servo300,assorted guitars,Lava Lamp Shimozu-Kushiari or Bob
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shawnbulen
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Re: X3 consistently crashes on save
2014/07/06 00:33:38
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Is it only that particular song?
I seem to recall a file getting corrupted & behaving like this.
Try creating a new song from scratch & see if it still happens...
Dogmatic attachment to the supposed merits of a particular structure hinders the search for an appropriate structure. - Fripp
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Kylotan
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Re: X3 consistently crashes on save
2014/07/06 06:22:06
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I used to find that certain files would allocate massive amounts of memory when Sonar tried to save them, which usually led to a crash or a hang. This would only be likely to be a problem with the 32 bit version however - 64 bit wouldn't run out of memory like that.
Sonar Platinum (Newburyport) / Win 8.1 64bit / Focusrite Scarlett 6i6 / Absynth / Kontakt / Play / Superior Drummer 2 / ESP LTD guitar / etc Twilight's Embrace - gothic/death metal | Other works - instrumental/soundtracks
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Noel Borthwick [Cakewalk]
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Re: X3 consistently crashes on save
2014/07/06 08:29:12
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Did you submit an error report? If so what is the bug number? RobertB
I'm fairly certain this is a machine specific problem, as it does not appear to be a widespread issue.
The crash dump refers to exception code c000096.
Google searches have not shown me anything useful.
I have created a new project with no plug-ins to rule out the possibility of those being the problem. X3 still crashes on save.
System specs are in my sig.
The program executes flawlessly, and everything is great, until I attempt to close it.
I'm at a loss on this one.
Any thoughts?
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RobertB
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Re: X3 consistently crashes on save
2014/07/06 21:26:19
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Thanks for the input, guys.
Steve, the system even viewer showed normal startup and shutdown stuff. Nothing out of the ordinary.
Kylotan, this is on a 64 bit machine that I have just migrated to. So far I just have one project on this machine, so nothing else to compare to. Oddly, this never happened on the Vista 32 bit machine.
I did restore the system to 7/1/14 last night. This was the only restore point available, and it was a normal checkpoint, not triggered by installing software.
I just got home from work a while ago, and did a few test saves. Tried Save and Save As, and all seems to be well.
It may be worth noting that the system has gone into sleep mode during previous sessions. I know that routine was poorly written in XP and earlier. Is it still bad in W7/W8?
Noel, I did not do that. If it happens again, I will send you the error report.
Thanks again.
My Soundclick Page SONAR Professional, X3eStudio,W7 64bit, AMD Athlon IIx4 2.8Ghz, 4GB RAM, 64bit, AKAI EIE Pro, Nektar Impact LX61,Alesis DM6,Alesis ControlPad,Yamaha MG10/2,Alesis M1Mk2 monitors,Samson Servo300,assorted guitars,Lava Lamp Shimozu-Kushiari or Bob
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robert_e_bone
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Re: X3 consistently crashes on save
2014/07/06 21:55:33
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☄ Helpfulby Kylotan 2014/07/07 05:13:32
Do NOT let your system go into sleep mode during Sonar sessions.
Go into your Power Management options and disable that.
While you are in there, go to the Advanced options in Power Management Options and turn off the USB Selective Suspend option,if you have any USB-connected devices, such as your audio interface or midi controllers. By default, Windows will disable any USB device it deems idle after some period of time, and this goofs up Sonar.
Lastly, I always have my minimum processor state set to 100%, for any computer running Sonar.
The above do not directly relate to your original reported issue, but since I directed you to the power management options, I thought I would toss those suggestions out, as well.
Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
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RobertB
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Re: X3 consistently crashes on save{Solved]
2014/07/06 22:04:32
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I think you may have nailed it, Bob. There seems to be a direct correlation with sleep/suspend functions and the issues I was having. I'll turn those off straight away. Thanks.
post edited by RobertB - 2014/07/06 22:17:14
My Soundclick Page SONAR Professional, X3eStudio,W7 64bit, AMD Athlon IIx4 2.8Ghz, 4GB RAM, 64bit, AKAI EIE Pro, Nektar Impact LX61,Alesis DM6,Alesis ControlPad,Yamaha MG10/2,Alesis M1Mk2 monitors,Samson Servo300,assorted guitars,Lava Lamp Shimozu-Kushiari or Bob
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RobertB
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Re: X3 consistently crashes on save[Solved]
2014/07/06 22:24:42
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My Soundclick Page SONAR Professional, X3eStudio,W7 64bit, AMD Athlon IIx4 2.8Ghz, 4GB RAM, 64bit, AKAI EIE Pro, Nektar Impact LX61,Alesis DM6,Alesis ControlPad,Yamaha MG10/2,Alesis M1Mk2 monitors,Samson Servo300,assorted guitars,Lava Lamp Shimozu-Kushiari or Bob
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robert_e_bone
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Re: X3 consistently crashes on save[Solved]
2014/07/06 22:39:06
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Well, that's good news.
For future reference, if you want to edit your thread's subject, just pull up the thread's initial post and click edit - then change the subject (like to add 'solved'). That way, you don't need to create a dummy post. :)
Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
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RobertB
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Re: X3 consistently crashes on save[Solved]
2014/07/06 22:53:04
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Got it. I knew there had to be a better way to do that 
My Soundclick Page SONAR Professional, X3eStudio,W7 64bit, AMD Athlon IIx4 2.8Ghz, 4GB RAM, 64bit, AKAI EIE Pro, Nektar Impact LX61,Alesis DM6,Alesis ControlPad,Yamaha MG10/2,Alesis M1Mk2 monitors,Samson Servo300,assorted guitars,Lava Lamp Shimozu-Kushiari or Bob
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robert_e_bone
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Re: X3 consistently crashes on save[Solved]
2014/07/06 23:26:05
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I GOTTA look out for you - we share initials. :)
Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
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