Melodyne serial not in my account after X3 upgrade

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fribble
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2014/07/12 06:03:29 (permalink)

Melodyne serial not in my account after X3 upgrade

Hi,
since Cakewalk's support seems to ignore my inquiry for almost two weeks now, I'm going to ask here for help.
I've recently purchased the upgrade to X3 Producer and while all the serial numbers and registration codes are in my store account, I can't for the life of me find the serial for Melodyne.
 
And as I said, Cakewalk's support isn't helpful either. Right after I've submitted the support form I received an confirmation by email "We have received your question and will reply as soon as possible." - After a week of no response I asked again - still nothing
 
So, how am I getting the information I need when the people who are supposed to help, don't?
post edited by fribble - 2014/07/12 18:05:57
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    scook
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    Re: Melodyne serial not in my account after X3 upgrade 2014/07/12 10:39:08 (permalink)
    Call customer support or PM one of the staff on the forum
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