Rain
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One thing we've noticed since we've moved south of the boarder...
Is that people here really don't seem to like to conduct business via e-mails and are still relying heavily not only on telephone but on Fax machines - that one was kind of a shock to us, honestly. Due to my accent, I usually prefer to communicate via e-mail. As a matter of fact, for all the time I've worked in offices, it's always been my favorite method because unlike a phone call, you can access the info anytime you need and archive it and retrace it, it's time stamped and all... Incidentally, in our offices, we had a turnaround time of 2 business days to answer an e-mail. It would never have occurred to me not to reply - no more than I would have ignored the ringing phone. But here, in the last few years, my success rate communicating via e-mail must be of approximately 5% - thanks in large part to Amazon and audio software and hardware companies who do reply to e-mails. I don't know what it is that people like so much about that darn phone - even when I specify that my 1st choice for correspondence is e-mail, they often disregard it and call. Yet, that's the minority, those who don't simply ignore e-mails. I hate phones, honestly, even more so since we've practically all traded land lines for cells - communications have only degraded. That's not to mention that most of the times, people on the other end of the line have an accent worst than mine... In the last week, I don't know how many e-mails I've sent to Witness Protection and the DA's office, to no avail. A simple call and magically, I'm in touch with someone. That's one example in a million my wife and I have experienced since we got here. Faxing stuff... Seriously? Why don't we just ask these guys how they would do it, instead?
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sharke
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Re: One thing we've noticed since we've moved south of the boarder...
2014/08/09 23:48:22
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I quite regularly have people ask me if they can fax me something. I'm like...bleugh? I don't even have a land line. For sure I've had "all in one" printers that have fax built in but I've never used them. Why on earth would you send a fax when you can either send an email, or a scan? I'm with you, I like to have everything filed away on a hard drive for archive purposes. Email is by far and away the best way to do this. I love my business email account - I have the inbox set up to act like a real in-tray. Emails are labeled into folders once I'm done with them, so the only emails I have in my inbox are those I've yet to deal with. When I'm done with all of them, I have an empty inbox. It's such a buzz! And I always know at a glance what I have to respond to. What bugs me the most is texts. I hate them! We have a "no text" policy with clients and it causes a bit of friction sometimes. On my iPhone, I can't mark a text as being unread. I can't categorize or archive it. Once I've read that text, I have no visual indication that I still need to act on it unless I manually set up a reminder. I frequently read texts, vow to respond to them later, then forget. So clients "shoot me texts" and I ask them nicely, "could you email me that request? I need to have it filed and categorized." It's just how I work. But they claim a text is more convenient for them. I ask them if they have a smart phone with email - they all do. So how is a text more convenient? Never understood that one. Plus, sometimes someone will send me a text and I won't get it till a couple of hours later. Never happens to me with email.
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57Gregy
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Re: One thing we've noticed since we've moved south of the boarder...
2014/08/10 09:45:55
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You've got a cool accent, Rain.
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Beepster
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Re: One thing we've noticed since we've moved south of the boarder...
2014/08/10 10:05:42
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☄ Helpfulby Rain 2014/08/10 15:29:34
You can send/receive faxes over the internet. A couple free services are HelloFax and I think MyFax (been a while since I researched it). HelloFax can be added to your Gmail account and take the files to be faxed from your GDrive (the cloud drive thing that comes with GMail). So you just have to scan whatever it is you want to send, upload it to GDrive then type in the recipient's fax number in HelloFax and off it goes. It will also allow you to set up a "phone" number that you c an receive faxes on so you just give that to whoever is wanting to fax you from a regular fax machine. HelloFax also has digital signatures (as do many of those online fax services) so you can just upload a scan of your signature if you want then it will superimpose it on docs and stuff. Many official documents need to be faxed for legal reasons so this is basically a way around that using an email style service. The free services however (like HelloFax) will only give you a certain amount of faxes you can send in a month for free and/or might superimpose their logo on the cover sheet the recipient gets. After that you have to pay them to send more. There are also a lot of paid services as well that don't have any of that other crap but I very rarely send faxes so it's not necessary. Obviously the other cheap/free way is to just buy a fax modem card for your PC, set it up (you gotta plug it into a phone line) and use the Windows fax thingie. No need for a noisy, clunky ass machine. You do need a scanner though to get docs into the machine... obviously. Otherwise PDFs are also legal and can use digital signatures (and can be sent through an online fax service).
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craigb
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Re: One thing we've noticed since we've moved south of the boarder...
2014/08/10 10:08:14
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I think texting would have been a totally fun thing to do ... back in the 80's. Now I think it's just about the stupidest form of communicating there is. You're holding a phone, just call the person up and, in next to no time, you can exchange far more (and, even better, more accurate) information and be done with it. Personally, I only like emails as a paper trail backup of what was agreed upon during an actual conversation. It puts a summary of what was discussed down in a more concrete fashion. That said, I've always been one to believe that talking with someone is the more courteous manner of communicating with someone that shows far more caring than an impersonal email. Of course, I also hate having to wait as you go back and forth for hours in email to clarify something. A simple phone call usually gets everything sorted out in a minute (or, if I'm in a corporate environment, I go even farther and would usually just talk to someone in person). Texting from one office over just seems like a couple of immature kids in elementary school passing notes between each other that they're not supposed to and giggling about it.
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Beepster
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Re: One thing we've noticed since we've moved south of the boarder...
2014/08/10 11:01:33
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I hate texting and think I've only received one legitimate text in my life. I feel the same way about instant message crap too. Honestly... as someone in my mid thirties I feel like a larger percentage of my generation simply never grew up. It's not like even a high school mentality it's a JUNIOR high school mentality and in some cases, especially when they let their emotions and selfishness get out of control, a freaking elementary school mentality. Not all but many. It's a little alienating and I guess why I've always preferred the company of people older than I. Usually folks who grew up in the 60's or 70's. They have their issues too though but aren't quite as vapid and self centered.
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Rain
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Re: One thing we've noticed since we've moved south of the boarder...
2014/08/10 15:58:31
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I don't like texting either. Even just physically, typing on those tiny screen annoys me to no end. I'd probably need a phone the size of an iPad for it to be a bit less uncomfortable. I do agree that in certain cases, the phone can be a better option, especially with certain people who can't read and write properly - and there are lots of them. You give them a very simple and basic A or B scenario and they start to get creative - their brain seems to venture in the most unlikely and unforeseeable path... But I still prefer to use e-mails as a first option. Beepster - I hear you, brother. You know, I remember when I started 4th grade I suddenly had to grow up. All of a sudden, it really wasn't cool to be reading comics and drawing giant super robots - it was considered kid stuff. Man, we were nine! lol At any rate, I look at folks my age and we seem to be the generation that decided not to grow up. It's absolutely common for guys my age to collect comic books, spend most of their free time gaming, wear superhero t-shirts, have collections of action figures... And I do some of that stuff too, you know. Still, I'm trying to picture my dad w/ a Batman t-shirt. Or spending an evening playing W.O.W. online, drinking soda pop and eating pizza pockets. Posting pictures of his dinner on Facebook. Or playing with a light sabre... That's not just working.
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mgh
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Re: One thing we've noticed since we've moved south of the boarder...
2014/08/10 18:17:28
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here in good old Blighty the NHS is obsessed with faxes...most referrals are done thusly. and the only email which is secure enough to use is nhs.net, whereas most organisations have their own (so mine is nelft.nhs.uk, for example). this is despite fax being so open and insecure...
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Kalle Rantaaho
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Re: One thing we've noticed since we've moved south of the boarder...
2014/08/11 02:10:57
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IMO a text message is great for urgent info and in cases battery life of the phone is an issue. Internet connections are often either unstable or slow to use on phones depending on where you are or what phone you're using. In my business, for example, auction results are sent as group SMS so people get it in a quickly accessable form no matter in which corner of their farm they are. Also, using internet eats phone batteries, so many don't have net on if they know they can't charge the phone during the day. You can send a hundred text messages with the battery strain required for a few e-mails. I think it's a bad joke to have, say navigator for pedestrians if you can't use it duer to low battery life.
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Guitarhacker
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Re: One thing we've noticed since we've moved south of the boarder...
2014/08/11 08:27:22
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Rain Faxing stuff... Seriously? Why don't we just ask these guys how they would do it, instead?

If it's connected with a wire to the outside world, they don't use it.... However, they will run their farms and houses on generators and solar as well as use Cell phones since.... yup... not connected to the heathen world's wires.
My website & music: www.herbhartley.com MC4/5/6/X1e.c, on a Custom DAW Focusrite Firewire Saffire Interface BMI/NSAI "Just as the blade chooses the warrior, so too, the song chooses the writer "
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craigb
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Re: One thing we've noticed since we've moved south of the boarder...
2014/08/11 09:31:09
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☄ Helpfulby Rain 2014/08/11 15:55:54
This bearded guy in a horse-drawn cart caught me outside and gave me this. He said I had to pass it on to others. "You have just received the Amish Virus. Since we do not have electricity or computers, you are on the honor system. Please delete all of your files. Thank thee."
Time for all of you to head over to Beyond My DAW!
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mmorgan
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Re: One thing we've noticed since we've moved south of the boarder...
2014/08/11 11:25:58
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E-mail or phone is fine by me and I use them both a lot. However if I ever need to discuss something with the Witness Protection folks or the DA's office all bets are off. I'm heading waaaay down south to Mexico... Regards,
Mike Win8(64), Sonar X3e(64) w/ RME Fireface UFX.
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auto_da_fe
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Re: One thing we've noticed since we've moved south of the boarder...
2014/08/11 12:32:56
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Occasionally I watch these horrible e-mail exchanges going on between people who work for me and other teams in the company. People typing up frickin' novellas in response to someone else's novel....I then call the person on my team who is part of the exchange and tell them to set up a conference call, 9 times out of 10 the matter is closed agreeably in 30 minutes. Every form of communication has its place, but none is more effective than good 'ole talkin'. (IMHO)
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Beepster
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Re: One thing we've noticed since we've moved south of the boarder...
2014/08/11 13:22:26
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☄ Helpfulby Magic Russ 2014/08/12 09:34:22
Kalle Rantaaho IMO a text message is great for urgent info and in cases battery life of the phone is an issue. Internet connections are often either unstable or slow to use on phones depending on where you are or what phone you're using. In my business, for example, auction results are sent as group SMS so people get it in a quickly accessable form no matter in which corner of their farm they are. Also, using internet eats phone batteries, so many don't have net on if they know they can't charge the phone during the day. You can send a hundred text messages with the battery strain required for a few e-mails. I think it's a bad joke to have, say navigator for pedestrians if you can't use it duer to low battery life.
These are good points and honestly I was not aware of a lot of that so thanks for the edumacation. However those are practical usages of the technology as opposed to mindlessly blathering in l33tsp33k just because. There is a sociological theory/general sentiment that I first heard ages ago from a pretty hard ass old school punker buddy of mine but I've noticed is creeping into the impressions from academics, social commentators and the more scathing comedians about the "constantly wired in" phenomena and what it says about those who engage in it. That is a large swath of the population, the ones you see constantly glued to their phones no matter where they are or what they are doing, simply cannot stand even a minute or so alone with their own thoughts or self in general. They absolutely MUST be broadcasting everything they think to the world, no matter how mundane. They NEED to know EXACTLY what all their "friends" are currently doing or thinking or pooping or whatever whenever possible. They CRAVE the validation of "Likes" and "Retweets" and "Shares" and "Thumbs Ups" and other happy little nuggets of acknowledgment that they are indeed wanted, loved or relevant. Without it their fragile, artificially inflated egos crumble and their delicate psyches shatter. The mere thought of spending even a day disconnected from that mindless back and forth or not receiving their little digital hero biscuits every couple of minutes makes them want to crawl out of their own skin. It makes them face the cold harsh reality that we are all, in the end, alone in the world. The sad part is if they just looked up from their flashy little gadgets and disconnected from that constant dopamine rush of being "pinged" and "friended" they would realize that they are surrounded by sights, sounds, tastes, tactile sensations and the real life versions of those who make them bark and beg for their biscuits on the intertubes. They might also come to appreciate the sanctity of their own inner thoughts and self and come to appreciate who THEY are as opposed to whom they try to portray to the world simply to impress pixels on a screen. Now please, for the love of all that is holy, mark this post as "Helpful" or I may cut myself!!!
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craigb
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Re: One thing we've noticed since we've moved south of the boarder...
2014/08/11 13:47:00
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auto_da_fe Occasionally I watch these horrible e-mail exchanges going on between people who work for me and other teams in the company. People typing up frickin' novellas in response to someone else's novel....I then call the person on my team who is part of the exchange and tell them to set up a conference call, 9 times out of 10 the matter is closed agreeably in 30 minutes. Every form of communication has its place, but none is more effective than good 'ole talkin'. (IMHO)
Time for all of you to head over to Beyond My DAW!
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craigb
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Re: One thing we've noticed since we've moved south of the boarder...
2014/08/11 13:48:27
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Beepster
Kalle Rantaaho IMO a text message is great for urgent info and in cases battery life of the phone is an issue. Internet connections are often either unstable or slow to use on phones depending on where you are or what phone you're using. In my business, for example, auction results are sent as group SMS so people get it in a quickly accessable form no matter in which corner of their farm they are. Also, using internet eats phone batteries, so many don't have net on if they know they can't charge the phone during the day. You can send a hundred text messages with the battery strain required for a few e-mails. I think it's a bad joke to have, say navigator for pedestrians if you can't use it duer to low battery life.
These are good points and honestly I was not aware of a lot of that so thanks for the edumacation. However those are practical usages of the technology as opposed to mindlessly blathering in l33tsp33k just because. There is a sociological theory/general sentiment that I first heard ages ago from a pretty hard ass old school punker buddy of mine but I've noticed is creeping into the impressions from academics, social commentators and the more scathing comedians about the "constantly wired in" phenomena and what it says about those who engage in it. That is a large swath of the population, the ones you see constantly glued to their phones no matter where they are or what they are doing, simply cannot stand even a minute or so alone with their own thoughts or self in general. They absolutely MUST be broadcasting everything they think to the world, no matter how mundane. They NEED to know EXACTLY what all their "friends" are currently doing or thinking or pooping or whatever whenever possible. They CRAVE the validation of "Likes" and "Retweets" and "Shares" and "Thumbs Ups" and other happy little nuggets of acknowledgment that they are indeed wanted, loved or relevant. Without it their fragile, artificially inflated egos crumble and their delicate psyches shatter. The mere thought of spending even a day disconnected from that mindless back and forth or not receiving their little digital hero biscuits every couple of minutes makes them want to crawl out of their own skin. It makes them face the cold harsh reality that we are all, in the end, alone in the world. The sad part is if they just looked up from their flashy little gadgets and disconnected from that constant dopamine rush of being "pinged" and "friended" they would realize that they are surrounded by sights, sounds, tastes, tactile sensations and the real life versions of those who make them bark and beg for their biscuits on the intertubes. They might also come to appreciate the sanctity of their own inner thoughts and self and come to appreciate who THEY are as opposed to whom they try to portray to the world simply to impress pixels on a screen. Now please, for the love of all that is holy, mark this post as "Helpful" or I may cut myself!!!
Time for all of you to head over to Beyond My DAW!
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Rain
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Re: One thing we've noticed since we've moved south of the boarder...
2014/08/11 15:04:54
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And guess what? I woke up to find someone had again left a message on my voice mail in answer to an e-mail. In this case, I'd written an e-mail to ask a very, very simple question, something which could have been answer by a simple yes or no. W/o going into the details, it was as simple as asking a music store rep : "Do you sell Gibson products?" The funny thing is that since I wasn't available when they called, they left me a message - not with an answer to my very, very simple question, mind you. That would have been too easy. Nah, they asked me to call back the 800 number, then press this and that and then ask a specific extension...
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Rain
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Re: One thing we've noticed since we've moved south of the boarder...
2014/08/11 15:14:25
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auto_da_fe Occasionally I watch these horrible e-mail exchanges going on between people who work for me and other teams in the company. People typing up frickin' novellas in response to someone else's novel....I then call the person on my team who is part of the exchange and tell them to set up a conference call, 9 times out of 10 the matter is closed agreeably in 30 minutes. Every form of communication has its place, but none is more effective than good 'ole talkin'. (IMHO)
I've seen that too. But I consider e-mails as a basic filter - it should take care of a certain % of communications. When that fails, I may have to resort to using the phone. The things is, it may not show in my use of english, but I've got quite a good grasp on my native language, so that if I write an e-mail asking a question or giving a directive, unless the recipient is stupid and can't read (that happens all the time, of course) there is no base for misunderstanding.
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Rain
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Re: One thing we've noticed since we've moved south of the boarder...
2014/08/11 15:15:34
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Duplicate
post edited by Rain - 2014/08/11 15:38:00
TCB - Tea, Cats, Books...
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craigb
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Re: One thing we've noticed since we've moved south of the boarder...
2014/08/11 15:33:48
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☄ Helpfulby Rain 2014/08/11 16:06:36
No need to repeat yourself Rain, we understood the first time.
Time for all of you to head over to Beyond My DAW!
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Rain
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Re: One thing we've noticed since we've moved south of the boarder...
2014/08/11 16:12:27
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And now, for the coup de grâce - I'm calling this gentlemen who left the message this morning but I keep ending up on his voice mail.
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webbs hill studio
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Re: One thing we've noticed since we've moved south of the boarder...
2014/08/11 19:10:30
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another thumbs up for email over phone. I very rarely answer the phone these days and prefer to screen my calls,which some people seem to think is unacceptable. There is nothing worse than being pressured over the phone to make a decision or committment. With email,text or voicemail,at least you get to consider your decision or reply. For business,email is a no-brainer-its hard to dispute the written word and has come in handy when clients "forget" what they promised. While I am at it-what really ****s me is people who ring and leave a message to ring them back-FFS-what about??? that's better-nothing like a morning rant to get you going.................
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sharke
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Re: One thing we've noticed since we've moved south of the boarder...
2014/08/11 19:45:54
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Rain And guess what? I woke up to find someone had again left a message on my voice mail in answer to an e-mail.  In this case, I'd written an e-mail to ask a very, very simple question, something which could have been answer by a simple yes or no. W/o going into the details, it was as simple as asking a music store rep : "Do you sell Gibson products?" The funny thing is that since I wasn't available when they called, they left me a message - not with an answer to my very, very simple question, mind you. That would have been too easy. Nah, they asked me to call back the 800 number, then press this and that and then ask a specific extension...

So you got called by a sales rep who was hoping to engage you in the subject of Gibson guitars and hopefully have you order one over the phone. It's 1000% easier to make a sale if you can talk to someone. I used to work in a market selling ornamental candles and we didn't have the price on anything, the idea being that customers would ask you the price and that was your opening. Whereas if you provided that info for them in the form of a sticker, they'd invariably take one look at it and walk away.
JamesWindows 10, Sonar SPlat (64-bit), Intel i7-4930K, 32GB RAM, RME Babyface, AKAI MPK Mini, Roland A-800 Pro, Focusrite VRM Box, Komplete 10 Ultimate, 2012 American Telecaster!
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Rain
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Re: One thing we've noticed since we've moved south of the boarder...
2014/08/11 20:29:19
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sharke
Rain And guess what? I woke up to find someone had again left a message on my voice mail in answer to an e-mail.  In this case, I'd written an e-mail to ask a very, very simple question, something which could have been answer by a simple yes or no. W/o going into the details, it was as simple as asking a music store rep : "Do you sell Gibson products?" The funny thing is that since I wasn't available when they called, they left me a message - not with an answer to my very, very simple question, mind you. That would have been too easy. Nah, they asked me to call back the 800 number, then press this and that and then ask a specific extension...

So you got called by a sales rep who was hoping to engage you in the subject of Gibson guitars and hopefully have you order one over the phone. It's 1000% easier to make a sale if you can talk to someone. I used to work in a market selling ornamental candles and we didn't have the price on anything, the idea being that customers would ask you the price and that was your opening. Whereas if you provided that info for them in the form of a sticker, they'd invariably take one look at it and walk away.
No doubt about it - but that usually doesn't work with me either. :P In this case, it wasn't a sales rep - I picked Gibson only as an example. In fact, it was a relatively private matter, but let's just say it had nothing to do with buying, selling, subscribing or whatever, and the only possible answer was either yes or no.
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Magic Russ
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Re: One thing we've noticed since we've moved south of the boarder...
2014/08/12 09:44:10
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sharke I frequently read texts, vow to respond to them later, then forget. So clients "shoot me texts" and I ask them nicely, "could you email me that request? I need to have it filed and categorized." It's just how I work. But they claim a text is more convenient for them.
Maybe you should ask how convenient it is for them when you can't find their text because your system does not allow for searching through text messages?
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sharke
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Re: One thing we've noticed since we've moved south of the boarder...
2014/08/12 10:11:30
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Magic Russ
sharke I frequently read texts, vow to respond to them later, then forget. So clients "shoot me texts" and I ask them nicely, "could you email me that request? I need to have it filed and categorized." It's just how I work. But they claim a text is more convenient for them.
Maybe you should ask how convenient it is for them when you can't find their text because your system does not allow for searching through text messages?
Of course this wouldn't be a problem if Apple just pulled their socks up and wrote a fully functional text app. I love my phone and it's served me well for work but I'm pretty sure my old BlackBerrys handled this kind of stuff better.
JamesWindows 10, Sonar SPlat (64-bit), Intel i7-4930K, 32GB RAM, RME Babyface, AKAI MPK Mini, Roland A-800 Pro, Focusrite VRM Box, Komplete 10 Ultimate, 2012 American Telecaster!
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