HELP! SONAR freezing! *** FIXED ***

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amiller
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2014/09/21 16:00:33 (permalink)

HELP! SONAR freezing! *** FIXED ***

I set up a loop, like I normally do, and started recording takes.  After about 5 or 6 takes, SONAR suddenly freezes.  I can't break out.  I can't do ctr, alt, del to bring up task manager.  The PC is just hung...keyboard and mouse not responding.  I finally hold in the power button and the PC shuts down.  I restart the PC and SONAR, load the project and start recording again.  After about 5 or 6 takes I get the same issue. 
 
What do you guys suggest?
 
Additional note, I started a backup of the projects just in case.  The backup is running without issues...the PC is running fine.  I'm backing up about 131GB.  It's about 1/2 way done ... 55 mins. remaining.  This really does look like a SONAR or project issues.  I have NOT installed any new plugs since I started this project so I don't think its a plug causing the problem.
post edited by amiller - 2014/09/22 19:55:34

RAWK!!!

. SONAR Platinum: 2017.10
System specs:
Purrrfect Audio:
http://www.studiocat.com/open_cart/ 
• Case Silent Mid Tower
• Power-Supply 600w quiet
• Haswell CPU 4790k @ 4.4GHz
• RAM 32GB DDR3/1600
• OS drive 1TB HD
• Audio drive 2TB HD
• Samples drive 1 3TB HD
• Burner 24x DVD/RW
• Video HD4600
• Add TI chipset Firewire For all others
• Operating System Windows 10 x64 Home Edition
. MOTU 828 mkII
. Lucid 9624 A/D
. Millennia HV-3b pre
. Dual 24" Widescreen Monitors
#1

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    Grem
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    Re: HELP! SONAR freezing! 2014/09/21 18:08:42 (permalink)
    So if I am reading this right, you are backing up the same project that you are recording? Did I get that right?

    I wouldn't backup anything while trying to record.

    [edit]

    I re- read your post. Sorry for my misunderstanding.

    What are your audio interface buffers set to? Are you using ASIO drivers?

    Grem

    Michael
     
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    #2
    Splat
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    Re: HELP! SONAR freezing! 2014/09/21 19:07:25 (permalink)
    Hi
    The first thing I would do is update your interface to the latest driver and firmware. I might be look at updating other drivers as well... If that does not resolve it try running Sonar in safe mode to see if a plugin is the issue.

    Is it just one project or all of them?

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
    #3
    amiller
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    Re: HELP! SONAR freezing! 2014/09/21 19:20:16 (permalink)
    I appreciate the suggestions so far, however, this is a "static" dedicated system that is not on any network.  I've been recording with this setup for a few years now.  In the last year I have not installed any software, updates or plugs.  The system was working fine last week and just started having an issue today.  I haven't changed any of the settings or installed anything.  I don't see how a driver would suddenly start causing a problem without an update or change being made.

    RAWK!!!

    . SONAR Platinum: 2017.10
    System specs:
    Purrrfect Audio:
    http://www.studiocat.com/open_cart/ 
    • Case Silent Mid Tower
    • Power-Supply 600w quiet
    • Haswell CPU 4790k @ 4.4GHz
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    • Audio drive 2TB HD
    • Samples drive 1 3TB HD
    • Burner 24x DVD/RW
    • Video HD4600
    • Add TI chipset Firewire For all others
    • Operating System Windows 10 x64 Home Edition
    . MOTU 828 mkII
    . Lucid 9624 A/D
    . Millennia HV-3b pre
    . Dual 24" Widescreen Monitors
    #4
    Anderton
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    Re: HELP! SONAR freezing! 2014/09/21 19:57:21 (permalink)
    amiller
    In the last year I have not installed any software, updates or plugs.  The system was working fine last week and just started having an issue today.  I haven't changed any of the settings or installed anything.



    Do you do Windows update?

    The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
    #5
    robert_e_bone
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    Re: HELP! SONAR freezing! 2014/09/21 20:21:00 (permalink)
    Can you please detail the characteristics of the project in question?  I am thinking the logical place to start looking is with potential issues with 3rd-party plugins, particularly those that are 32-bit.
     
    Can you please try doing a quick test?  I would like to see if the problems happen if you load it in Sonar's Safe Mode and skip the loading of all the plugins (when you open in safe mode it asks you if you want to open each plugin, just skip each one), then do some dummy recording takes to see if you are then able to get past 6-7 takes.  In any case, exit without saving, after the test.
     
    Could you also please list all the currently loaded plugins that are in this project?  Both synths and effects, please.  I could then do some quick research on them to see if anything turns up.
     
    Here is the link to the Sonar doc for opening a project in Safe Mode.
     
    http://www.cakewalk.com/Documentation?product=SONAR%20X3&language=3&help=Dialogs2.094.html
     
    Thanks, 
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
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    #6
    Splat
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    Re: HELP! SONAR freezing! 2014/09/21 20:31:21 (permalink)
    Something has either changed or Sonar/windows is being put in a different scenario from the norm (e.g. windows update which has altered a dependancy), project got corrupted or you or your PC is doing something different (like a plugin in a different scenario in a particular project, or something is triggering a bug with an existing driver).

    Is it one project or all of them?

    Cheers..

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
    #7
    robert_e_bone
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    Re: HELP! SONAR freezing! 2014/09/21 22:17:28 (permalink)
    Sounds like the OP is behind on running at least Windows Update, if he has not connected to the web in one or more years.  Drivers may also be behind the times, and even possible firmware.
     
    To the original poster:  It is quite possible that something is far enough behind in maintenance that you have started to have issues from X3e expecting a more current system.  This has been the case with some C++ routines from Microsoft being out of date, for some other folks in the forum in prior threads.
     
    I recommend you consider getting your Windows up to current maintenance levels for whatever version you are running (7 or 8 or 8.1), and also checking to see if there are driver updates for things like video drivers or even your audio interface.
     
    I was having some weird but bad problems a couple of months back, and it turned out I was behind with applying maintenance to my audio interface drivers.
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #8
    sock monkey
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    Re: HELP! SONAR freezing! 2014/09/21 22:45:06 (permalink)
    One thing that's not clear,, is this one project 131 GB or is that your whole Sonar Projects folder?? 

    Cakelab - Sonar X3e Studio   
    Singer Songwriter, Solo Performer, Acoustic Duo and semi pro Sound Monkey.   
      
    #9
    Jim Roseberry
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    Re: HELP! SONAR freezing! 2014/09/22 00:13:16 (permalink)
    First thing I'd do is make a copy of the project... and load it sans any plugins.
    Do you get the same crash when loop recording?
    What happens if you start with a new/empty project... and work with the same type of loop recording?
    If the problem persists in both these scenarios, I'd test the system's RAM (just to be sure).

    Best Regards,

    Jim Roseberry
    jim@studiocat.com
    www.studiocat.com
    #10
    Kalle Rantaaho
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    Re: HELP! SONAR freezing! 2014/09/22 03:00:04 (permalink)
    Whether the OP has updated Windows or drivers or not, what puzzles me is why the problems start suddenly if no changes have been made to system in years. If something has changed "by itself" my first thought would be getting the setup to the state preceeding this change, instead of starting to update. But I guess you can't do it if you don't know what has changed.
    My system hasn't been updated for 5 years, and it works like a swiss clock. If some new VST I try causes problems, I simply remove it. That is a downside of my policy, of course.

    SONAR PE 8.5.3, Asus P5B, 2,4 Ghz Dual Core, 4 Gb RAM, GF 7300, EMU 1820, Bluetube Pre  -  Kontakt4, Ozone, Addictive Drums, PSP Mixpack2, Melda Creative Pack, Melodyne Plugin etc.
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    #11
    Splat
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    Re: HELP! SONAR freezing! 2014/09/22 07:02:54 (permalink)
    Kalle Rantaaho
    Whether the OP has updated Windows or drivers or not, what puzzles me is why the problems start suddenly if no changes have been made to system in years. If something has changed "by itself" my first thought would be getting the setup to the state preceeding this change, instead of starting to update. But I guess you can't do it if you don't know what has changed.
    My system hasn't been updated for 5 years, and it works like a swiss clock. If some new VST I try causes problems, I simply remove it. That is a downside of my policy, of course.


    Please see my second post. Freezing is generally a driver issue or something that has been done to trigger a driver issue like windows update. The solution more often than not is to update the driver. Yup possible it's hardware and firmware should be updated, maybe run some tests. And yup check the plugins. All good advice that should be taken here anyway.

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
    #12
    sock monkey
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    Re: HELP! SONAR freezing! 2014/09/22 08:54:55 (permalink)
    Alex I tend to agree with Kalle in this particular case, otherwise yes people need to maintain their computers. 
    Why on earth would updating Window matter in a case where one has a system that runs without issues for a few years and is disconnected from the internet.  I build my DAW, bring everything up to date at that time , pull the LAN cable, move it to the studio. There can be no problems because you did all the right things to begin with. I'll actually say that re connecting to the internet  might be asking for trouble. 
    Using another computer keep an eye out for driver updates for your interface. Most interfaces never release more than one or 2 in their lifespan. 
     
    I would like to hear back from the OP about this: 
     
     I started a backup of the projects just in case.  The backup is running without issues...the PC is running fine.  I'm backing up about 131GB.  It's about 1/2 way done ... 55 mins. remaining.
     
    If this is one project file then there is the issue. 
    And it shouldn't take 2 hours to back up 200 Gigs..my old system only takes about 20 min internally drive to drive. A little slower via USB 3.0. If he's using USB 2.0 and a 5600 RPM external possibly so. 
     
    My guess is a rat's nest in the Plug in dept. 
     

    Cakelab - Sonar X3e Studio   
    Singer Songwriter, Solo Performer, Acoustic Duo and semi pro Sound Monkey.   
      
    #13
    amiller
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    Re: HELP! SONAR freezing! 2014/09/22 10:28:42 (permalink)
    First, thanks so much to everyone for trying to help.  I truly appreciate ALL responses...THANKS!
     
    The 131GB includes ALL projects.  The backup took about an 1.25 hours to an external USB drive...no issues.
     
    I did a few things to try and resolve the issue:
     
    1) I have a thumb drive that acts as a dongle for Wave Labs.  At one point I had moved it from one USB port to another.  I did not get any obvious errors, however, when I looked at Windows event log to resolve the current issue I saw a "Side by Side" error referring to Wave Labs.  I'm not sure what that is but I moved the thumb drive back to the original USB port and the error disappeared...strange.
    2)  I rebooted my MOTU interface, A/D converter and preamp.
    3)  I performed a chkdsk /F but did not see any errors reported or corrected.
    4)  I reloaded the project and played the loop, without doing a recording, and the project played without issue.
     
    It got late and I was unable to test the original failure scenario.  I will do that tonight.  If I have the same issues I will start trying some of the suggestions posted here.

    RAWK!!!

    . SONAR Platinum: 2017.10
    System specs:
    Purrrfect Audio:
    http://www.studiocat.com/open_cart/ 
    • Case Silent Mid Tower
    • Power-Supply 600w quiet
    • Haswell CPU 4790k @ 4.4GHz
    • RAM 32GB DDR3/1600
    • OS drive 1TB HD
    • Audio drive 2TB HD
    • Samples drive 1 3TB HD
    • Burner 24x DVD/RW
    • Video HD4600
    • Add TI chipset Firewire For all others
    • Operating System Windows 10 x64 Home Edition
    . MOTU 828 mkII
    . Lucid 9624 A/D
    . Millennia HV-3b pre
    . Dual 24" Widescreen Monitors
    #14
    robert_e_bone
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    Re: HELP! SONAR freezing! 2014/09/22 10:49:24 (permalink)
    THANKS for the update.
     
    I look forward to hearing back on the additional testing you are planning to perform.  :)
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #15
    Splat
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    Re: HELP! SONAR freezing! 2014/09/22 11:00:14 (permalink)
    Side by side error is most likely C++ libraries being out of date, see here for example (note it may be a different version of C++ you have the error with.

    https://www.ableton.com/en/articles/sidebyside/

    So you need to
    a) Make sure that waves plugin is on the latest version.
    b) Make sure C++ libraries patches are up to date via windows update. Check the optional updates as well. You might need to run it more than once. I would recommend updating all of it myself but backup first.

    By all means do what you intend to do first.

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
    #16
    amiller
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    Re: HELP! SONAR freezing! 2014/09/22 20:01:33 (permalink)
    I recorded a guitar line tonight without issue.  I must have made around 40 takes in a loop without a single problem.  I'm not sure which of my fixes (1, 2 or 3) I implemented was "the" fix but one of them worked.  Oh yeah, the "side by side" error has not returned.  In fact, Windows Event Viewer is clean as a whistle...only info entries.
     
    Thanks again, everyone, for all of the suggestions.  This forum is the best!

    RAWK!!!

    . SONAR Platinum: 2017.10
    System specs:
    Purrrfect Audio:
    http://www.studiocat.com/open_cart/ 
    • Case Silent Mid Tower
    • Power-Supply 600w quiet
    • Haswell CPU 4790k @ 4.4GHz
    • RAM 32GB DDR3/1600
    • OS drive 1TB HD
    • Audio drive 2TB HD
    • Samples drive 1 3TB HD
    • Burner 24x DVD/RW
    • Video HD4600
    • Add TI chipset Firewire For all others
    • Operating System Windows 10 x64 Home Edition
    . MOTU 828 mkII
    . Lucid 9624 A/D
    . Millennia HV-3b pre
    . Dual 24" Widescreen Monitors
    #17
    Splat
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    Re: HELP! SONAR freezing! 2014/09/22 20:41:05 (permalink)
    Rockin' cheers....

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
    #18
    sock monkey
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    Re: HELP! SONAR freezing! 2014/09/22 23:36:53 (permalink)
    Yes, Stienberg warn you not change ports for the E licencer. Good to know that as I have one too. What I do is put colored stickies above my rear ports that match the USB cables for each device.
    The  USB E licence means I can now re do my system without the internet at all if I like. Before Wave lab was the only software I have that required on line activation.  
     

    Cakelab - Sonar X3e Studio   
    Singer Songwriter, Solo Performer, Acoustic Duo and semi pro Sound Monkey.   
      
    #19
    robert_e_bone
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    Re: HELP! SONAR freezing! 2014/09/22 23:59:39 (permalink)
    Sock Monkey - just remember that if you update Sonar or any other software, and have not been connected to the web for a long while, that you may have weird problems unless you also bring Windows up to current maintenance levels too.
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #20
    Splat
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    Re: HELP! SONAR freezing! 2014/09/23 04:17:02 (permalink)
    Yup to be honest it appears a lot of issues posted here (I'd say a small majority) are from offline environments.
    Cheers...

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
    #21
    sock monkey
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    Re: HELP! SONAR freezing! 2014/09/23 08:57:22 (permalink)
    Never been a problem for me with both XP and Windows 7 Ultimate - But that because I do it a little differently. I manually update the drivers and whatnot instead of letting Windows do it. 
    I do agree that up to date drivers are super important. Especially where the computer or it's components are newer than the install disk for the OS. Windows update will bring your machines drivers up to date. But I build my own and have all the latest drivers for that build stored on the data drives. In other words there's 2 ways to keep your computer running smoothly. Windows update might be the quickest and easiest for most, but for me it's a pain in the butt. 
     
    One, it's a hassle to move the DAW to a location were it can go on line. All our internet is via a wireless G4 smart hub and my DAW only has a LAN port. 
    Two, I live in a rural location and I pay $10 a GIG for bandwith. 
     
    All I'm missing with not running the updates is 3 Gigs of security fixes and having to pay $30 for something that I don't need. This just happened to me with the office computer which I installed W8.1, it was only $90 but the updates cost me almost $40. 
     
    So in that I agree with both of you that a lot of issues are fixed by keeping your drivers up to date. there is 2 ways to do this if your on the ball with your equipment.
    And in the case of the OP he , like me, resolves his issues off line first.  

    Cakelab - Sonar X3e Studio   
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    #22
    amiller
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    Re: HELP! SONAR freezing! 2014/09/23 09:19:11 (permalink)
    Actually, I have very few issues with my offline setup.  In fact, I can't remember a single issue that was related to being offline...including this one.  I keep my drivers up to date by downloading them to a second PC that I use for internet access.  I then copy the driver to a thumb drive and install it on the DAW.
     
    I think this recent issue was caused by my MOTU interface not booting properly. 
     
    I also think the Wave plugin "side by side" error was most likely just a red herring in this particular case.  I say that because I moved the USB dongle over several months ago and did not have any outward recording issues.

    RAWK!!!

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    #23
    Splat
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    Re: HELP! SONAR freezing! 2014/09/23 10:39:26 (permalink)
    To add windows update is no good whatsoever for driver updates (go to third party sites for that), but it does improve performance, security and reliability for sure.

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
    #24
    robert_e_bone
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    Re: HELP! SONAR freezing! 2014/09/23 10:52:50 (permalink)
    If Windows remains offline, and you have your drivers updated through another means, then really the thing that may bite you at some point would be the C++ run-time redistributable routines potentially lagging behind.
     
    The above has bitten a few folks - software such as Sonar, from time to time builds in explicit requirements for the presence of particular levels of maintenance on some of these C++ routines.
     
    So, just tuck that in the back part of your brain, for any future time you may see weird errors start popping up after installation of some software upgrade.  IF those things begin to happen, you may have gotten into one of the above situations, and you may then need to get your C++ run-time redistributable routines brought up to the current levels.
     
    Best of luck to you, 
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
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    #25
    Splat
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    Re: HELP! SONAR freezing! 2014/09/23 11:47:43 (permalink)
    And it's not just C++ that is the issue here, there are all sort of issues that could occur if you don't update windows with your software/drivers which may not be as visible as c++ errors are. Generally the latest software is tested on the latest build of an OS.

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
    #26
    robert_e_bone
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    Re: HELP! SONAR freezing! 2014/09/23 12:24:02 (permalink)
    I guess I should have been more explicit - What I had intended to imply was that if weird errors began happening following some installation of an application, that bringing the C++ run-time routines up to speed would be done with the execution of Windows Update, which would then also apply other OS maintenance as well.
     
    Lastly, when performing maintenance with Windows Update, I recommend running it until it comes back with an indication that there are no more updates to apply, as there are often 'nested' layers of things that get updated.  (When some updates are applied, performing another sweep to check for updates may uncover some patches to the just-applied patches, so I always suggest running over and over until it has found and applied all required maintenance).
     
    I also review optional maintenance for potential additional updates I might choose to apply.  I generally do not use Windows to apply drivers to things like video cards and such - instead I check the manufacturer's web site for those.
     
    Hope everything turns out OK, 
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #27
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