Is this the normal default for the Roland OctaCapture?

I have been having problems with panning instruments in Sonar X3e. I would rotate the pan knobs but could hear no effect in the monitors. I am sure that this is something new as I could pan previously, but now everything sounds as if it is mono. My interface is connected as instructed in the manual to outputs 1 and 2, with I presume give an output that is stereo, but panning seemed to have no effect.
 
Not finding any help in the manual I decided to initialize the interface and the effect was dramatic. The volume suddenly doubled and the output changed to stereo and my pan controls became effective. Obviously, I thought, that at sometime I had changed some settings, and now that I had initialized, everything was back to normal. WRONG.
 
During my next session I started up the computer and interface and DAW, and to my disappointment everything had reverted back to the lifeless mono again. Again, I initialized the interface and everything came back to full volume and stereo.
 
So I ask the question, is this the normal operation of the OctaCapture, that it needs to be initialized at every boot up, or have I missed something in the setup? Unfortunately the manual offers no clues. 
I believe the OctaCapture is a popular unit, so has anybody come across this behaviour and fixed it, if indeed it is fixable. I can't believe that Roland would have their equipment boot up in this unflattering way.
 
Wal

Thanks Fireberd, did all that and now everything is good again. After shutdown now there is no need to initialize on boot up. I should have thought to do that first of.
 
One thing I did notice when I shut down the Octa manually, the display said it was saving its setup, said goodbye, then shut down. Now I use a system that automatically starts all my systems when the computer boots up, and shuts everything down when I turn of the computer. The Octa shuts down abruptly when the power is cut and doesn't get to perform its own shutdown procedure. Perhaps after repeated shut downs something in its brain gets scrambled and then requires itself to be initialized again.
 
We'll see what happens. If the problem re-occurs, maybe I'll need to shut it down manually so it can put itself in order. 

Having said how well my Octa-Capture works, it developed a problem during a recording session yesterday.  The headphone out is gone (jack feels loose).  As I'm an ex amp tech I'm going to get into it and see if I can fix it (I suspect the jack).  If not, I'm going to have to find a repair center to send it to (and spend the $$).  
 
Fortunately I have a back up unit, an MAudio Fastrack Ultra 8R.
 

Well, I've disassembled it and found the plastic casing around the jack was loose (how that happened???).  I've cleaned the contacts with De-Oxit contact cleaner, reassembled the plastic cover and it tested out OK with an ohmmeter.  Put it back together and reinstalled in my rack and recabled it.  Its working now.  I run a cable to a headphone distribution amp too (Rolls RA62). 

I saved some $$ on a repair shop fix but the Octa-Capture will be relegated to backup unit.  I have a Studio-Capture due for delivery from Sweetwater today.  (I had been looking at upgraded units for several months, it wasn't because of the problem with the Octa-Capture).

I won't blame Roland, I'll blame myself.  The front of the rack sits on the right side of my computer console and facing me.  I probably "bumped" the patch cord plugged into the Octa-Capture headphone jack several times.  In a different position it would not have been in the "line of fire". 
 
But, fortunately, it was fixable. I did a recording session today and used it and no problems.  The new Studio-Capture came in and has been installed and checked out.  I'll be using that and the front panel does not protrude past the front of the rack like the Octa-Capture does.  A little "safer" in my installation.