[Solved] bug exporting audio

Hi there,

I use sonar 8.0 pro 32bits since 2009 and have lately experiencing an audio bug. When I bounce my mix (guitar and vocals) and i play the .wav file on a regular computer it seems like the tempo has been doubled up in speed. Which make me sound like a chipmunk (and im not). I havent had this problem before...does anyone have an idea how i can fix this...sounds like my sonar 8.0 is corrupted... ;(. Any tips would be helpfull.tx in advance.

I strongly suspect it's a playback issue, not an export issue, unless the sample rate was changed in Sonar's export dialog.

sandralevel
Hi there,

I use sonar 8.0 pro 32bits since 2009 and have lately experiencing an audio bug. When I bounce my mix (guitar and vocals) and i play the .wav file on a regular computer it seems like the tempo has been doubled up in speed. Which make me sound like a chipmunk (and im not). I havent had this problem before...does anyone have an idea how i can fix this...sounds like my sonar 8.0 is corrupted... ;(. Any tips would be helpfull.tx in advance.

I read the bolded part as meaning the wave file plays OK on your DAW computer but not on other computers. Is that correct?
 
Verify that the file's sample rate is what you think it is. Windows will tell you what it thinks it is, although the information may be expressed as a bit rate rather than samples per second. For example, "2822 kbps" is 32-bit stereo at 44.1 KHz. If the wave file is the correct sample rate, then the problem is with playback on the target machine.
 
Some players can't handle floating-point waves. You might try exporting as 24-bit and see if that resolves the issue. Most low-end audio interfaces default to 48 KHz and have to resample on the fly for anything else. It could be that the interface on the target computer isn't correctly resampling and playing back your 44.1KHz file at 48KHz. That's like playing a 33RPM record at 45RPM, if I can use a dated analogy.

sandralevel
Hi
I have been exporting the files as i ve been doing the past 4 years..same same but different.24 bit and 44.1 khz..dithering is triangle....ive been reading at another forum it might be a corrupted tempo file. I havent updated sonar since 2013...and i havent updated windows vista as well.
im lost ..what else can i do?

'Tempo file' has nothing to do with it. This sounds like a sample rate clock mismatch. 
 
The computer you're playing back on probably has it's clock set to 88.2-96khz or your interface is actually running at 22hz but telling SONAR it's at 44.1KHZ.

sandralevel
How do i change it? Please release me from my misery..

Every interface is different. You'll need to go through and make sure the hardware is clocked correctly and the settings inside SONAR are right. You'll also need to make sure the computer you're playing back the files with is set correctly as well. 

Some players can't handle floating-point waves. You might try exporting as 24-bit and see if that resolves the issue. Most low-end audio interfaces default to 48 KHz and have to resample on the fly for anything else. It could be that the interface on the target computer isn't correctly resampling and playing back your 44.1KHz file at 48KHz. That's like playing a 33RPM record at 45RPM, if I can use a dated analogy.
 
Hi there again, trying to solve it. I tried the exporting as 24-bits, and still sound like a chipmunk. 

When I look in cakewalk in audio options, these are my settings:
playback timing master: asio fireface usb analog
record timing master: asio fireface usm adat
sampling rate i= 44100
asio panel: buffersize 256 samples
optical adat
clock mode:sample rate : 41895 hz (if i choose 41000hz, it automatically changes back in 41895)
clock source: optical in (current internal)
pitch: -5.000%
 
Are these setting allright?
Thanks 
Sandra
 

What is this setting for and where is it

sandralevel
pitch: -5.000%

44100 * .95 = 41895
 
it looks like the source of the problem
 

Please edit the subject in the original post and add [Solved] to it. This helps everyone know the issue has been resolved.