Waves V9 crashes Sonar X3e (solved)

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bluzdog
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2014/10/15 11:08:18 (permalink)

Waves V9 crashes Sonar X3e (solved)

I have installed and licensed waves Gold V9, Renn Bass, Vocal Rider, Bass Rider and the JJP Artist bundle. When I launch any one of these plug-ins I get a nag screen that states that I don't have a Vitamin license. I don't own Vitamin as I haven't wupped Gold in awhile so I click skip, move on and the launched plug opens and operates properly until I close the gui which crashes Sonar X3e.
I haven't put a ticket in to either Waves or Cake yet. Have any of you guys run into this. Thanks.
 
Rocky
 
post edited by bluzdog - 2014/10/16 18:05:54
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    Sanderxpander
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    Re: Waves V9 crashes Sonar X3e 2014/10/15 13:40:36 (permalink)
    I don't know how old your installer is but if it's relatively old there may be issues. They did an update somewhere in December 2013 to provide X3 compatibility. Also, you can't mix VST2 and 3 in the same project!
    #2
    dcumpian
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    Re: Waves V9 crashes Sonar X3e 2014/10/15 15:46:06 (permalink)
    If you haven't WUPed and aren't going to, you can delete the Vitamin plugin to make the message stop. Simply locate the folder where the individual plugins are stored and find the Vitamin file. This is what Waves told me when I updated mine.
     
    Regards,
    Dan

    Mixing is all about control.
     
    My music:
    http://dancumpian.bandcamp.com/ or https://soundcloud.com/dcumpian Studiocat Advanced Studio DAW (Intel i5 3550 @ 3.7GHz, Z77 motherboard, 16GB Ram, lots of HDDs), Sonar Plat, Mackie 1604, PreSonus Audiobox 44VSL, ESI 4x4 Midi Interface, Ibanez Bass, Custom Fender Mexi-Strat, NI S88, Roland JV-2080 & MDB-1, Komplete, Omnisphere, Lots o' plugins.    
    #3
    bluzdog
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    Re: Waves V9 crashes Sonar X3e 2014/10/15 16:13:59 (permalink)
    dcumpian
    If you haven't WUPed and aren't going to, you can delete the Vitamin plugin to make the message stop. Simply locate the folder where the individual plugins are stored and find the Vitamin file. This is what Waves told me when I updated mine.
     
    Regards,
    Dan




    That nuked the request for the Vitamin license but the same crash scenario still exists. Thanks Dan.
     
    Rocky
    #4
    bluzdog
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    Re: Waves V9 crashes Sonar X3e 2014/10/15 16:25:51 (permalink)
     VST
    Sanderxpander
    I don't know how old your installer is but if it's relatively old there may be issues. They did an update somewhere in December 2013 to provide X3 compatibility. Also, you can't mix VST2 and 3 in the same project!




    This is a new install with the latest woli installer. The crash even happens with no other plugs in the project. VST2 versions of these plugs don't show up in my audio effects list even though the JJP Vst plugs show up in the plug-in manager. I'm still wupped on everything but the Gold bundle. Thanks for the input.
     
    Rocky
     
     
    #5
    bluzdog
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    Re: Waves V9 crashes Sonar X3e 2014/10/15 20:42:47 (permalink)
    Two issues down one to go. I found this, Sonar X3 supports Waves V9 as VST3 only:
     
    Supported Hosts                        Version 9
     

    Mac

    Windows


  • Pro Tools 11.0.1 - 11.2.1 (AAX Native 64-bit, Audiosuite)
  • Pro Tools 9.0.5 - 10.3.9 (TDM, RTAS, Audiosuite)
  • Studio One 2.0 - 2.6.3 (VST3)
  • Media Composer 7.0.3 - 7.0.4 (RTAS)
  • Sound Forge Pro 1.0 - 2.0 (Audio Units)
  • Pro Tools 11.0.1 - 11.2.1 (AAX Native 64-bit, Audiosuite)
  • Pro Tools 9.0.5 - 10.3.9 (TDM, RTAS, Audiosuite)
  • Ableton Live 8.2.1 - 9.1.5 (VST)
  • Nuendo 5.1.0 - 6.0.6 (VST3)
  • Cubase 6.0.3 - 7.5.20 (VST3)
  • WaveLab 7.2.1.600 - 8.5 (VST3)
  • Sonar X2 (VST), X3c - X3e (VST3)
  • Sound Forge 10.0c - 10.0e, 11 (VST)
  • Vegas 11 - 12 (VST)
  • Acid 7.0e (VST)
  • Audition CS5.5 (VST), CS6 (VST3)
  • Samplitude ProX (VST)
  • Sequoia 12 (VST)
  • Pyramix 7.1.10, 8.0.11 - 9.0.7 (VST)
  • Studio One 2.0 - 2.6.3 (VST3)
  • Media Composer 6.5 - 7.0.4 (RTAS)
    • #6
    scook
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    Re: Waves V9 crashes Sonar X3e 2014/10/15 20:48:47 (permalink)
    I believe the reason they list SONAR this way is because Waves depends on VST3 for some features. It is still possible to use Waves VST2 in X3 but you functionality. Waves does not support mixing VST2 and VST3 versions of their plug-ins. Prior to X3 there was no VST3 support in SONAR.
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    scook
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    Re: Waves V9 crashes Sonar X3e 2014/10/15 20:55:35 (permalink)
    Is is possible you are mixing VST2 and VST3 Waves plug-ins? IIRC, this will cause a crash. If you still need VST2 Waves, you may need to look at the VST3 migration settings in Preferences > File > VST Settings. Waves does not support mixing plug-in formats.
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    bluzdog
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    Re: Waves V9 crashes Sonar X3e 2014/10/15 21:14:32 (permalink)
    scook
    Is is possible you are mixing VST2 and VST3 Waves plug-ins? IIRC, this will cause a crash. If you still need VST2 Waves, you may need to look at the VST3 migration settings in Preferences > File > VST Settings. Waves does not support mixing plug-in formats.


     
    Nah, I tried it on a new project with a single audio track and no other plugs. I've been down this road before with Waves V9. I didn't have any luck in X2 either so I went back to using V8. In doing so I basically moth balled Vocal Rider and Bass Rider. I recently bought the JJP Artist bundle and now I'm bound and determined to get this sorted out. I can live without the VST2 versions. Thanks for the ideas.
     
    Rocky
     
    #9
    scook
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    Re: Waves V9 crashes Sonar X3e 2014/10/15 21:21:26 (permalink)
    Well that was my best shot. I don't have any Waves plug-ins. Good Luck.
     
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    bluzdog
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    Re: Waves V9 crashes Sonar X3e 2014/10/15 23:15:02 (permalink)
    Thanks Scook. I contacted Waves support, they got back to me so I have some things to try tomorrow.
     
    Rocky
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    dcumpian
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    Re: Waves V9 crashes Sonar X3e 2014/10/16 08:51:12 (permalink)
    Hey Rocky,
     
    Just so you know, they do work in Sonar X3e. That's what I use and I have not had any symptoms like you describe. Waves really do make great plugins, but their installer and Waveshell architecture are problematic.
     
    I have had to cleanup registry keys in Sonar when moving from 9.2 to 9.3, but other than that, I've had great luck with their plugins.
     
    Regards,
    Dan
     

    Mixing is all about control.
     
    My music:
    http://dancumpian.bandcamp.com/ or https://soundcloud.com/dcumpian Studiocat Advanced Studio DAW (Intel i5 3550 @ 3.7GHz, Z77 motherboard, 16GB Ram, lots of HDDs), Sonar Plat, Mackie 1604, PreSonus Audiobox 44VSL, ESI 4x4 Midi Interface, Ibanez Bass, Custom Fender Mexi-Strat, NI S88, Roland JV-2080 & MDB-1, Komplete, Omnisphere, Lots o' plugins.    
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    bluzdog
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    Re: Waves V9 crashes Sonar X3e 2014/10/16 14:36:06 (permalink)
    Thanks for the vote of confidence and ideas Dan. Here's where I'm at:
     
    Hi Rocky,
     
    Thank you for contacting Waves technical support.
     
    This might be a graphic issue. 
     
    1. Install the latest drivers for the graphic adapter - from the vendor’s site. Don't run their automatic check, but download and install the latest driver for your graphics card model.
    2. Only if problem continues:
    Create a text file named: no_context_sharing.txt
    This file should be empty, we only need it to be named properly.
    3. Place this file here: C:\ProgramData\Waves Audio\ 
     
    I suggest we get a fresh start, let's remove Waves completely and reinstall.
     
    Please take these steps to completely remove Waves from your PC:
     
    If you have any Saved IR acoustics save the following folders located at:
    C:\Program Files\Waves\Plug-Ins
    IR1Impulses
    IR1Impulses V2
    Acoustics.net Impulses
     
    Paste them on to your desktop.
     
  • Go to Add/Remove Programs and remove anything of      Waves - Start > Settings > Control Panels > Add/Remove      Programs
  • Go to Program Files and delete the Waves folder.      - My Computer > Hard Drive > Program Files > Waves
  • Go to the Start Menu > Search > For all files      and folders and search for "Waveshell". Delete any      entry you may find.
  • Go to C:\Users\youruser\AppData\Roaming\Waves      Audio 
    If you don't see the AppData folder it's probably hidden. On the explorer window click on Organize > Folder and Search Options, go to the View tab. Under Advanced Settings, under Hidden Files and Folders make sure it is set to Show Hidden Files, Folders, or Drives.
     
    Delete the Caches. and in the Preferences folder remove everything but the Waves Plug-ins WAPAI folder shortcut. If you don't have it, simply remove the entire Preferences folder. 
  • Empty the recycle bin. 
    Now we will need to re-install Waves.
     
    Here is a link to download "Waves Online/Offline Installer" V9. When you get to "Installation Type Menu", check Gold, GTR Solo and JJP Artist Signature  only, scroll down to Single Plug-Ins and check Bass Rider , Renaissance Reverb and Vocal Rider only.
    Go to the following location and look for the 32 bit VST3 Waveshell file – Waveshell-VST3 9.2.vst3 - C:\Program Files (x86)\Common Files\VST3.
     
    Go to the following location and look for the 64 bit VST3 Waveshell file – Waveshell-VST3 9.2x64.vst3 - C:\Program Files\Common Files\VST3.
     
    Launch Sonar, go to Edit > Preferences > Vst Settings. Check that you have the right Waveshell VST3 file location depending if you're using Sonar in 32 or 64 bit. If you don't, please Add them manually.
     
    If you're running Sonar is running in 64 bit make sure it doesn't read the 32 bit Waveshell-VST file and vice verse.
     
    Under VST Scan Options check all three check boxes, and click on Re-scan VST Folders.
     
    Let me know how this worked out.
     
     
    If you need further assistance feel free to contact us or visit http://www.waves.com/support

    Best Regards, 
     
    Yoni Kesar
    Waves Technical Support Staff
    Here's my Reply:
     
    I went through the steps suggested but when I scanned  for plug-ins in the Sonar plug-in manager a browser window opened and with a request for the Waves V9.3 plug-in folder. When I browsed to the location where it resides,  C->program files (x86)->Waves->plug-ins V9  in the ‘ look in’ dropdown menu  and clicked select the look in dropdown menu  bounced back to Documents (default I guess)  the select box didn’t get populated so the folder couldn’t selected  ( see screen shot ).
    The second time I went through the steps suggested I also did a registry clean up and changed the location of the VST folder to Programs instead of programs x86 in the installer. When I scannned for plug-ins in the Sonar plug-in manager a browser opened and I got a request for the Waves V9.3 plug-in folder. When I browsed to the location where it should have been, C->program files there wasn’t a waves folder. I did a search and couldn’t find that vst folder.
    The third time I did the above steps including the registry clean up but left the vst folder to the default in the installer and disabled my anti-virus and firewall. This time when I scanned in the Sonar Plug-in manager the manager became unresponsive when it was scanning the waveshell.
    I never found the app data folder during any of the attempts and I did have “show hidden folders” checked during the search. Before each attempt I moved my licenses to the cloud and back to my computer before scanning vst’s in the plug-in manager.
     
    Rocky
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    dcumpian
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    Re: Waves V9 crashes Sonar X3e 2014/10/16 15:46:45 (permalink)
    I would suggest two additional steps:
     
    1) (Only if you are running Sonar 64 bit) Remove the 32bit VST folder from Sonar's VST scanner. Once you've got Waves working, you can add it back, however I would urge you to consider creating a subfolder in that folder for any 32bit VST's you want to use and only add those to the scanner. Leave any unused 32bit plugins in the base folder where they will no longer get scanned. This should include the 32bit Waveshell.
     
    2) Before reinstalling, manually search your registry for entries in Sonar (Cakewalk's) keys named "Inventory". Make sure there are no references to previous versions on Waves plugins. If there are, delete them.
     
    Good luck!
     
    Dan
     

    Mixing is all about control.
     
    My music:
    http://dancumpian.bandcamp.com/ or https://soundcloud.com/dcumpian Studiocat Advanced Studio DAW (Intel i5 3550 @ 3.7GHz, Z77 motherboard, 16GB Ram, lots of HDDs), Sonar Plat, Mackie 1604, PreSonus Audiobox 44VSL, ESI 4x4 Midi Interface, Ibanez Bass, Custom Fender Mexi-Strat, NI S88, Roland JV-2080 & MDB-1, Komplete, Omnisphere, Lots o' plugins.    
    #14
    Leadfoot
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    Re: Waves V9 crashes Sonar X3e 2014/10/16 15:47:49 (permalink)
    Rocky, are you running 64bit sonar? If so, you should be looking in the regular Program Files, not Program Files(x86). It is probably located in Program Files/Cakewalk/VST.
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    bluzdog
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    Re: Waves V9 crashes Sonar X3e 2014/10/16 16:14:30 (permalink)
    I am running 64bit Sonar. I changed the vst location to programs during installation in the second attempt but the waves vst folder was nowhere to be found when I was prompted for a location during scanning. I checked Program Files/Cakewalk/VST and it's not there. I have no need for 32 bit Waves plugs. I like idea of cleaning up folder locations. I sent a reply to Waves along with some screen shots. Waves replied to my first request in short order. Thanks for the suggestions.
     
    Rocky
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    bluzdog
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    Re: Waves V9 crashes Sonar X3e 2014/10/16 18:13:54 (permalink)
    Yoni from Waves Tech dept. was incredibly helpful. Dan you were spot on, Yoni cleaned up the search folders in the plug-in manager and deleted some old waveshells that I didn't find for some reason. I'll mark this as Solved. Thanks again for the help.
     
    Rocky
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    dcumpian
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    Re: Waves V9 crashes Sonar X3e 2014/10/17 10:13:00 (permalink)
    Rocky,
     
    Glad to hear you've got things working!
     
    Regards,
    Dan
     

    Mixing is all about control.
     
    My music:
    http://dancumpian.bandcamp.com/ or https://soundcloud.com/dcumpian Studiocat Advanced Studio DAW (Intel i5 3550 @ 3.7GHz, Z77 motherboard, 16GB Ram, lots of HDDs), Sonar Plat, Mackie 1604, PreSonus Audiobox 44VSL, ESI 4x4 Midi Interface, Ibanez Bass, Custom Fender Mexi-Strat, NI S88, Roland JV-2080 & MDB-1, Komplete, Omnisphere, Lots o' plugins.    
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    bluzdog
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    Re: Waves V9 crashes Sonar X3e 2014/10/17 11:12:36 (permalink)
    dcumpian
    Rocky,
     
    Glad to hear you've got things working!
     
    Regards,
    Dan
     




    Thanks Dan. It seems that housekeeping may have gone a little too far as I now have some other issues now. I'm happy to have access to all my Waves plugs and I'm pretty confident I can fix the other issues but at this point it's a little bittersweet.
     
    Rocky
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    dcumpian
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    Re: Waves V9 crashes Sonar X3e 2014/10/19 10:10:41 (permalink)
     
     
    bluzdog
    dcumpian
    Rocky,
     
    Glad to hear you've got things working!
     
    Regards,
    Dan
     




    Thanks Dan. It seems that housekeeping may have gone a little too far as I now have some other issues now. I'm happy to have access to all my Waves plugs and I'm pretty confident I can fix the other issues but at this point it's a little bittersweet.
     
    Rocky




    Hmmm, I would have expected that Waves support housekeeping would only impact their own plugins. Maybe when they had you delete something out of your AppData folder it took out profiles belonging to other plugins?
     
    Sorry to hear about your difficulties. It's one reason I cringe whenever I get updates to plugins. Sometimes, I just save them and never install them.
     
    Regards,
    Dan
     

    Mixing is all about control.
     
    My music:
    http://dancumpian.bandcamp.com/ or https://soundcloud.com/dcumpian Studiocat Advanced Studio DAW (Intel i5 3550 @ 3.7GHz, Z77 motherboard, 16GB Ram, lots of HDDs), Sonar Plat, Mackie 1604, PreSonus Audiobox 44VSL, ESI 4x4 Midi Interface, Ibanez Bass, Custom Fender Mexi-Strat, NI S88, Roland JV-2080 & MDB-1, Komplete, Omnisphere, Lots o' plugins.    
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    bitflipper
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    Re: Waves V9 crashes Sonar X3e 2014/10/21 09:21:10 (permalink)
    i haven't had a single plugin update issue since I swore off Waves.
     
    Knockin' on wood, though, as I'm building a new DAW and will need to re-authorize everything. The last time I went through that process, I had to let Amplitube go because it just weren't worth the hassle. Aside from that one, 100% of my subsequent plugin installation issues have all been Waves-related. I haven't decided yet whether to allow any Waves stuff on the new DAW.
     


    All else is in doubt, so this is the truth I cling to. 

    My Stuff
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    strikinglyhandsome1
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    Re: Waves V9 crashes Sonar X3e 2014/10/21 11:49:16 (permalink)
    I'm definitely in the 'can't install for the life of me' brigade. I've got three things that won't install and I've no idea what the waves licensing centre does as it won't let me in? Baffling install procedures?
    #22
    bluzdog
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    Re: Waves V9 crashes Sonar X3e 2014/10/21 14:10:27 (permalink)
    bitflipper
    i haven't had a single plugin update issue since I swore off Waves.
     
    Knockin' on wood, though, as I'm building a new DAW and will need to re-authorize everything. The last time I went through that process, I had to let Amplitube go because it just weren't worth the hassle. Aside from that one, 100% of my subsequent plugin installation issues have all been Waves-related. I haven't decided yet whether to allow any Waves stuff on the new DAW.
     




    I hear ya but I'm pretty invested in Waves and would like to make use of the investment. I haven't had issues until V9.
     
    Rocky
    #23
    ampfixer
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    Re: Waves V9 crashes Sonar X3e 2014/10/21 14:25:46 (permalink)
    I'm liking my waves stuff and all the issues I've had were because I moved stuff around and had redundant waveshells on the machine. The only time I contacted waves directly they had me sorted out and running in 10 minutes. Now the WUP is another story. It bothers me, but all my plugs are one offs so I don't really bother with it.

    Regards, John 
     I want to make it clear that I am an Eedjit. I have no direct, or indirect, knowledge of business, the music industry, forum threads or the meaning of life. I know about amps.
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