Did Fresh Install, AT WITS END, Sonar performance is "broken"

I did a fresh install, following the intructions to uninstall, delete registry keys, and reinstall.  I have also installed the latest interface drivers (RME UFX).
 
The program times out trying to do simple operations.  For instance, changing screensets takes 12+ seconds.  Many other operations, changing anything in the preferences, even just closing the preferences dialog causes a white screen and often "program not responding" messages.
 
The program works well enough although I have been getting glitchy performance with small projects.  Notably, sometimes UI updates are lagging when transport playing.
 
I have spoken with tech support, performed optimizations, disabled starup serveices, everything, and then and at their request performed the reinstall.  Have also run malware and virus scans (these programs disabled during sonar operation) and found nothing.  System is otherwise very healthy, no problems with any other audio apps.
 
Can someone at Cakewalk provide some insight into what is happening during a screenset change that would make this take 12+ seconds?   If I know what it is doing I might be able to diagnoise (For instance if there is heavy disk IO during screenset change, then it would suggest a storage bottleneck or permissions problem..)
 
BTW, Sonar x3 producer has done this from the beginning when I purchased it about half year ago, so its not something that developed over time.  I am making a serious push to replace my old sequencer but this nagging issue is causing me grief.
 
 
 

8G DDR3, Win7 x64

I am admin in the account it was installed.

What SONAR settings could cause this?  I have been running system diagnostics, performing HDD tests, cpu tests, memory tests and the system is healthy.
 
What operations are performed when Sonar switches screensets?  Is this possibly a disk issue?  Or a bad VST?
 
The performance is ridiculous.  I open a new "normal" project, add two tracks with nothing in them, and switching to screenset "2" takes ten seconds with several seconds of whitescreen.  Same when closing out from preferences.  Otherwise the program is operational but I haven't done any large projects because of the performance limitation seems to get worse as tracks are added.
 
 

ampfixer
What you describe is not in any way normal, even for a weak machine. Have a look at the thread on Sonar best practices for some ideas. But be sure to turn off your onboard sound and any sound chips on your video card. I assume you ran the DCP latency checker?
 
Run through the best practices and failing that contact tech support. They are really great at sorting things.

Yes, DPC latency is very low, machine has been solid for 4-5 years running other audio apps.
 
Onboard sound is off.
 
I spoke with tech support on Friday, they suggested the reinstall which did not fix the problem.
 
 .. .
 
I have disabled all but one input/output pair in the UFX and it does not influence the problem.  I am going to keep bumping this thread and detailing what I have tried until I get a resolution.

Mr. Anderton has been recommending updating ones graphics card drivers. It can't hurt. I do it when ever a new driver is out. 

Try a reset and rescan in the plugin manager.

Removed video card and running from on-board vga.  Same problems.  This should eliminate video drivers as culprit.

If it looks like the media browser is the hang, then going back to the RME shouldn't be a  problem.
 

IIRC, there was a suggestion on one of your previous threads http://forum.cakewalk.com/FindPost/3055012 with a reply http://forum.cakewalk.com/FindPost/3055022. Were the interface and driver ever updated?

scook
IIRC, there was a suggestion on one of your previous threads http://forum.cakewalk.com/FindPost/3055012 with a reply http://forum.cakewalk.com/FindPost/3055022. Were the interface and driver ever updated?

I explained in the first post that my drivers have been updated.

Things are cruising along pretty well.   Changing preferences the first time takes 8s, subsequent times about 4s.  That is acceptable.

Hi Noel - glad to see I'm not the only one up late tonight :)  Just shut down SONAR for the evening.
 
Thanks for all your participation in the forum, I know your time is really tight.
 
BTW the hovercar still has issues. The design spec says floats up to 35 feet over terrain, but so far, the best it's done is about 28 feet. Needless to say, this is somewhat disappointing. On the plus side, the flux relativator is working extremely well - 0 to 60 in 2.37 seconds. 
 

Noel Borthwick [Cakewalk]
I'm pretty sure - I have the same interface :) 
As I said closing the preferences causes the SONAR to reset the driver. This is the only operation that takes some time and its primarily with the RME drivers since their restart takes awhile. Other ASIO drivers don't have such a long delay. It turns out that the restart was being done even if no audio settings were changed which is unnecessary - I've changed that for the next version so there should be an improvement.

Great!
 
It has been a double whammy for me.  Even if you dont change audio settings, you get hit for 8s when you apply, and then when you ok or close the dialog, get hit for another 8s.  It shouldn't have to reset the driver twice, especially if you didn't alter any audio settings.
 
Try to imagine my experience with Sonar.  Every time I changed something in the preferences menu, I would get hit with a minimum 8s delay unless I was unfortunate enough to click apply, then I would have to wait again for another 8s.  This combined with the fact that screenset changes were taking 12s caused a very bad experience.   Everything mixed in with white screens and "program not responding."
 
(BTW, the OS doesnt list a floppy drive, why is the Sonar Browser hanging when there is no floppy listed?  I had to go into the bios to disable floppy from boot sequence, that was the only thing that fixed it.  Take a look at this bug too while you are in there.)