Resetting USB Device without unplugging -Quad capture

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Scoot
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2014/12/17 23:11:55 (permalink)

Resetting USB Device without unplugging -Quad capture

My new Windows 8 machine keeps disconnecting from my Roland Quad Capture when it sleeps. So I need to unplug the USB from the back of it and re-connect to initiate the USB to be recognized. It's annoying, especially when I have turned on Sonar and have to turn it back off again, to pick up the device. I have set the power management to 'not allow computer to turn off to save power'.
 
Is there a away to stop this turning off, or to re-set it without pulling the cable

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    kakku
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    Re: Resetting USB Device without unplugging -Quad capture 2014/12/18 04:10:28 (permalink)
    There is power save setting for the USB ports also. You need to put it to "do not allow this device to fall asleep". It was not those exact words but close.
    #2
    Scoot
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    Re: Resetting USB Device without unplugging -Quad capture 2014/12/18 05:11:11 (permalink)
    Sorry, that's what I meant by this
     
    "I have set the power management to 'not allow computer to turn off to save power'."
     
    This is on the USB ports on Device Manager

    HP ENVY Notebook - 15t-k100 CTO i7 -4510U CPU @ 2.00 GHZ 8gb RAM. Windows 8.1 64bit Full HD Touchscreen
    Sonar X3 Producer, AAS Complete set, XLN AD Keys and Drums, TH2
    Roland Quad Capture, AudioTeckina 3035 Mic and ATH-M50 Headphones.
    Korg Nanopad2, WX5 Midi Sax, , Soprano Sax, Alto and Soprano Flute, Acoustic Guitar and Epiphone Dot
     
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    #3
    kakku
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    Re: Resetting USB Device without unplugging -Quad capture 2014/12/18 08:48:00 (permalink)
    Ok. Perhaps you could put power saving off from the BIOS also. Just be careful to not make accidentally other changes in the BIOS.
    #4
    robert_e_bone
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    Re: Resetting USB Device without unplugging -Quad capture 2014/12/18 12:52:27 (permalink)
    I always have my Sonar computers set to NEVER allow sleep or hibernate and also I turn off USB Selective Suspension of devices (that one is in Advanced Options for Power Management).
     
    So, all my USB devices are on all the time, and the computer always runs at maximum processor state, and never sleeps or turns anything off, and all is well.
     
    Give that a shot, please, and post back.
     
    Bob Bone
     

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    #5
    BobF
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    Re: Resetting USB Device without unplugging -Quad capture 2014/12/18 13:06:22 (permalink)
    Try the Control Panel power settings rather than Device Manager.
     


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    ChristopherM
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    Re: Resetting USB Device without unplugging -Quad capture 2014/12/20 09:12:49 (permalink)
    I have a Duo Capture. When it hangs up, I find that flipping its (hardware) switch to another sample rate, waiting a second or two for the software to catch up, and then flipping back to the original rate is enough to reawaken it. Sorry, I cannot remember whether Quad Capture has the same hardware switch, so this information may or may not be useful!
    #7
    Kamikaze
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    Re: Resetting USB Device without unplugging -Quad capture 2015/03/03 23:51:50 (permalink)
    kakku
    Ok. Perhaps you could put power saving off from the BIOS also. Just be careful to not make accidentally other changes in the BIOS.

    I'm really intimidated by BIOS changes, I basically have no clue on how to use and every attempt in the past has left me scratching me head.  IOt's been a while since I started this thread. I think the idea of having to tackle BIOS scared me off.
     
    robert_e_bone
    I always have my Sonar computers set to NEVER allow sleep or hibernate and also I turn off USB Selective Suspension of devices (that one is in Advanced Options for Power Management).
     
    So, all my USB devices are on all the time, and the computer always runs at maximum processor state, and never sleeps or turns anything off, and all is well.
     
    Give that a shot, please, and post back.
     
    Bob Bone
     


    I stay in a hotel and when I leave the room the power cuts out. For heat reason I'd rather not leave a laptop on at all times, and I sleep in the same room.
     
    I have those setting in power management for the USB Selective Suspend to be disabled both on battery and power.
     
    Thanks for the Screen prints BobF, sorry for not thanking you effort earlier.
     
    ChristopherM
    I have a Duo Capture. When it hangs up, I find that flipping its (hardware) switch to another sample rate, waiting a second or two for the software to catch up, and then flipping back to the original rate is enough to reawaken it. Sorry, I cannot remember whether Quad Capture has the same hardware switch, so this information may or may not be useful!



     It's not hanging in use, just when it sleeps, and it turns back on after I open. At this point SONAR states it was disconnected and there is no way to re-connect without shutting Sonar. It's this part that bothers me, it's a faff.
     
    I never had this issue in Window 7 on my last laptop, so maybe it is just a BIOS issue. I updateed the Quads Software a few days back and this issues still occurs.
     r may not be useful!
     

     
    #8
    Kamikaze
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    Re: Resetting USB Device without unplugging -Quad capture 2015/03/04 00:19:38 (permalink)
    Braved it and looked in Bios Settings. The only one I could see was;
    USB Charging             <Enabled>
     
    Enabled allows Mobile item to charge in sleep mode, so it seem if anything it would helping this issue.

     
    #9
    mettelus
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    Re: Resetting USB Device without unplugging -Quad capture 2015/03/04 00:24:31 (permalink)
    Windows is not elegant about hibernating and coming back out of hibernation. I do not know of any way around this other than to never have the computer sleep/hibernate. If you have heating issues from leaving it on, you really only have the option of cycling power to the machine deliberately or doing what you are doing now.

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    #10
    Kamikaze
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    Re: Resetting USB Device without unplugging -Quad capture 2015/03/04 01:11:08 (permalink)
    The main thing that's throwing me is that wasn't an issue on Windows 7. I don't know if its the version of windows or the laptop design as bot versions of windows were on different laptops.
     
    Unfurtunatly since I stopped using the last laptop in December, it seems the keyboard has failed so I can't look at comparisons. Can't get past the log in screen.

     
    #11
    arachnaut
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    Re: Resetting USB Device without unplugging -Quad capture 2015/03/04 01:51:03 (permalink)
    If you go in Device Manager and view devices by connection you can find the hub that controls the device.
    Right click to Properties, then go to the advanced tab. There you will see a button to reset the hub. Further down on Properties you'll see the Power Management settings tab.

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    Kamikaze
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    Re: Resetting USB Device without unplugging -Quad capture 2015/03/04 04:25:54 (permalink)
    Yeah that's been set for Generic USB Hub, USB Root Hub, USB Root Hub (xHCI). The other USB options don't have a power management.
     
    Thanks for chipping in though.
     
    Looks like I'll just have to put up with it.

     
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    fireberd
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    Re: Resetting USB Device without unplugging -Quad capture 2015/03/04 06:36:11 (permalink)
    As others have mentioned, never use Hibernate/sleep, etc.  Basically the PC is either on or powered off.  With a laptop this can be dicey since it will use battery power, if on battery, but not an issue if using AC power. 
     
     

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    arachnaut
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    Re: Resetting USB Device without unplugging -Quad capture 2015/03/04 13:42:22 (permalink)
    Kamikaze
    Yeah that's been set for Generic USB Hub, USB Root Hub, USB Root Hub (xHCI). The other USB options don't have a power management.
     
    Thanks for chipping in though.
     
    Looks like I'll just have to put up with it.




    I wasn't referring to the Power Management - I was mentioning the Reset Hub button which was your original question.
     

    - Jim Hurley -
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    arachnaut
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    Re: Resetting USB Device without unplugging -Quad capture 2015/03/04 13:54:48 (permalink)


    - Jim Hurley -
    SONAR Platinum - x64  - Windows 10 Pro 
    ASUS P8P67 PRO Rev 3.0;  Core i7-2600K@4.4GHz; 16 GB G.SKILL Ripjaws X;
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    Kamikaze
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    Re: Resetting USB Device without unplugging -Quad capture 2015/03/04 23:27:44 (permalink)
    Sorry Arachnaut, indeed you are, thank you
     
    I posted this when I first got my laptop, then buried my head. I guess there were 2 parts to my issues here. One, it not turning on, and two, when it does I have to close a reopen Sonar to use it. I think in returning to the thread I became focused more on the USB device not closing down, so issue two wouldn't be a problem.
     
    I did a software update (as opposed to driver) on the quad a few days ago. Although it still switches off, it now switches back on.

     
    #17
    PH68
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    Re: Resetting USB Device without unplugging -Quad capture 2015/03/08 06:40:08 (permalink)
    I'm also someone that never uses sleep or hibernation in any of our PC/laptops.
    They're either fully on or fully off.
    Every USB or FireWire device I've ever used has been rock solid.
    Currently use a Quad-capture.

    ~ Cakewalk ~ Arturia ~ Waves ~ Overloud ~ Windows ~
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