[Solved] Just installed Sonar X3a, getting audio crackles

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Moe Shinola
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2014/12/25 18:00:01 (permalink)

[Solved] Just installed Sonar X3a, getting audio crackles

It's happening with both midi and audio. I'm using a Dell Inspiron 15 3000 Series running Windows 7. My interface is an M-Audio Fast Track USB with 2 ins, and the ASIO panel shows 64, but the audio settings in Sonar are at 256. Maybe that's it. Any ideas?

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    robert_e_bone
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    Re: Just installed Sonar X3a, getting audio crackles 2014/12/25 18:25:11 (permalink)
    The 256 settings you are seeing are likely a different set of buffer values.
     
    Since you are using a laptop, I would suggest first seeing if the crackles go away when you either physically turn off the laptop's Wi-Fi adapter (it may have a switch or a function key), or go into Windows Device Manager and temporarily 'Disable' the Wi-Fi adapter there.  Many folks find that if they turn off or disable their laptop Wi-Fi just prior to launching Sonar, then turn it back on or enable it when finished with Sonar, that Sonar works much better - without the crackles and such.  Something with many drivers for laptop Wi-Fi adapters seems to mess with Sonar's ability to handle streaming audio.  The Wi-Fi adapters/drivers spike DPC Latency and this is what messes with the audio, and why many folks turn their Wi-Fi adapters off or disable them.
     
    Soooo, I suggest you try the above first.  If that clears it up, then it is just something you will want to do just before using Sonar, and then turn it back on after finishing the Sonar session.
     
    IF the above does not take care of your issues, then take a look at the following and please post back:
     
    1.  What Driver Mode is Sonar using? (Edit>Preferences>Audio>Playback and Recording)
    2.  What Sample Rate is Sonar set to use, and what are the various latency values reported by Sonar? (Edit>Preferences>Audio>Driver Settings - for both Sample Rate and latency values in Sonar)
    3.  What Sample Rate is the audio interface using?
    4.  Do the crackles go away if you hit the letter 'E' on your computer keyboard and then hit play in Sonar?  (some effects are note meant to be used for tracking/recording, and 'E' toggles a bypass of all effects loaded in a project - hitting 'E' again will turn effects back on for the given project.  IF the crackles go away after bypassing all effects, then one or more of the project's loaded effects are messing things up for you).
    5.  Are these crackles happening during recording/playback or in mixing?  (when mixing, you will typically want your ASIO Buffer Size to be way higher than it is for recording.  I use 1024 when mixing, and 128 when recording.  The small size helps keep lag to a minimum during recording, and a large size helps effects have a big enough buffer to do their thing while mixing.  You will typically change the ASIO Buffer Size from small to large or back to small again, depending on whether or not you are recording or mixing).
    6.  You are running Windows 7, so you can download and run DPC Latency Checker (it does not report accurate times in Windows 8 or 8.1), or you can download and run another freeware program called LatencMon.  Both programs can help identify issues with a computer's ability to handle streaming audio applications, such as Sonar.
     
    DPC Latency Checker is at: http://www.thesycon.de/deu/latency_check.shtml
     
    And LatencyMon is at: http://www.resplendence.com/latencymon
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #2
    Moe Shinola
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    Re: Just installed Sonar X3a, getting audio crackles 2014/12/25 20:03:40 (permalink)
    You were totally right about the network adapters, it fixed the issue, thanks.
    post edited by Moe Shinola - 2014/12/25 21:59:07

    "Every man's ME is the dullest part of him."
    -William S, Burroughs

    http://soundcloud.com/search?q[fulltext]=Moe+Shinola
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    robert_e_bone
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    Re: Just installed Sonar X3a, getting audio crackles 2014/12/27 16:41:29 (permalink)
    If you don't mind - can you either edit the subject line of your initial post for this thread to indicate 'Solved' or mark the thread Answered?
     
    That lets folks know it's been fixed, which helps keep people that are looking for solutions know that this one for a similar problem they may be having, and it also lets folks know they don't have to wade in to reading all the posts to prep for jumping in to help solve it - since it is solved.
     
    I could just manage the thread and do that - but I prefer to let folks edit their own threads when possible.
     
    Glad you got this problem fixed - I hope you are spending your weekend hiding from the wife/family and deep in the middle of recording with Sonar. :)
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #4
    hockeyjx
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    Re: Just installed Sonar X3a, getting audio crackles 2014/12/27 16:46:59 (permalink)
    Please upgrade to X3e as well to perhaps a few strange bugs / strange behavior going forward.

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    #5
    Anderton
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    Re: Just installed Sonar X3a, getting audio crackles 2014/12/27 17:47:38 (permalink)
    +1 on updating to X3e. The updates gave consistent improvements. You don't have to go through all of them, just apply X3e and you're good to go.

    The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
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    gswitz
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    Re: Just installed Sonar X3a, getting audio crackles 2014/12/27 17:52:53 (permalink)
    Move rice crispies farther from mic?

    StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen.
    I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
    #7
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