Getting the BSOD, "WER-56565-0" with audio stuttering

Author
Moe Shinola
Max Output Level: -86 dBFS
  • Total Posts : 218
  • Joined: 2004/11/13 00:15:22
  • Location: Kansas City, Mo
  • Status: offline
2014/12/29 15:46:25 (permalink)

Getting the BSOD, "WER-56565-0" with audio stuttering

This happens when pplaying videos on YouTube, and I hear audio stuttering sometimes when logging into my Windows at Startup. I have a Dell Inspiron 15 3000 Series, I just last week installed X3e, and I have Sonar 3 PE and Sonar HS7 installed on the same machine. Maybe a driver conflict? Too many older Cakewalk products on my win 7 laptop? Any help would be much appreciated.

"Every man's ME is the dullest part of him."
-William S, Burroughs

http://soundcloud.com/search?q[fulltext]=Moe+Shinola
#1

9 Replies Related Threads

    Mesh
    Max Output Level: 0 dBFS
    • Total Posts : 27360
    • Joined: 2009/11/27 14:08:08
    • Location: Online right here!
    • Status: offline
    Re: Getting the BSOD, "WER-56565-0" with audio stuttering 2014/12/29 16:22:29 (permalink)
    This may or may not be the source of your probplem, but I would check to see if the sample rates match on what's set in your audio sound card and what's on your Playback Devices in Win 7?
     
    I had to do this yesterday on my Focusrite 2i4.........I always have the sample rate set at 48000 as that's what all my VST's (in standalone mode) are set at. For general Windows useage (Win 8.1 x64) I usually keep it at 44.1k, but when playing some Youtube video's last night, I had to change it to 48k as 44.1k didn't produce any sound (no BSOD's or stuttering).
     
    Hopefully, your issue is something as easy as this.
     
    I doubt having those older versions of Sonar would cause a BSOD as I also have older versions installed on my system.
    However, I would make sure all the drivers for your hardware are all up to date. 
     
     
     
     

    Platinum Gaming DAW: AsRock Z77 Overclock Formula
    I7 3770k @ 4.5GHz : 16GB RAM G.Skill Ripjaws X
    250GB OS SSD : 3TB HDD : 1TB Sample HDD
    Win 10 Pro x 64 : NH-D14 CPU Cooler 
    HIS IceQ  2GB HD 7870
    Focusrite Scarlett 2i4
    The_Forum_Monkeys
    #2
    Moe Shinola
    Max Output Level: -86 dBFS
    • Total Posts : 218
    • Joined: 2004/11/13 00:15:22
    • Location: Kansas City, Mo
    • Status: offline
    Re: Getting the BSOD, "WER-56565-0" with audio stuttering 2014/12/29 17:19:50 (permalink)
    I guess my playback device is the latest version of flash, but even when logging into windows at startup I sometimes get an audio stutter. I'll check the properties in the YouTube videos.
     

    "Every man's ME is the dullest part of him."
    -William S, Burroughs

    http://soundcloud.com/search?q[fulltext]=Moe+Shinola
    #3
    tKx5050
    Max Output Level: -86 dBFS
    • Total Posts : 221
    • Joined: 2012/09/10 16:38:51
    • Status: offline
    Re: Getting the BSOD, "WER-56565-0" with audio stuttering 2014/12/29 18:15:50 (permalink)
    You're going to need to search on the bug check code (bccode:) from the blue screen. You can also try "whocrashed" (I think that's what its called). It will print out the latest minidump if it can.

    Steve
     
    Sonar Platinum, Quad-Capture, I7-3770, 32Gb
    #4
    Moe Shinola
    Max Output Level: -86 dBFS
    • Total Posts : 218
    • Joined: 2004/11/13 00:15:22
    • Location: Kansas City, Mo
    • Status: offline
    Re: Getting the BSOD, "WER-56565-0" with audio stuttering 2014/12/29 23:46:10 (permalink)
    tKx5050
    You're going to need to search on the bug check code (bccode:) from the blue screen.


    Is this a command line thing? I don't know how to do that. The blue screen is recoverable? How?

    "Every man's ME is the dullest part of him."
    -William S, Burroughs

    http://soundcloud.com/search?q[fulltext]=Moe+Shinola
    #5
    Moe Shinola
    Max Output Level: -86 dBFS
    • Total Posts : 218
    • Joined: 2004/11/13 00:15:22
    • Location: Kansas City, Mo
    • Status: offline
    Re: Getting the BSOD, "WER-56565-0" with audio stuttering 2014/12/30 10:45:01 (permalink)
    Actually, I unplugged my M-Audio Fast Track and the laptop booted up a lot faster with no blue screen, so maybe the interface is just in its death rattle. I got it from a pawn shop anyway. Time to upgrade.

    "Every man's ME is the dullest part of him."
    -William S, Burroughs

    http://soundcloud.com/search?q[fulltext]=Moe+Shinola
    #6
    Mesh
    Max Output Level: 0 dBFS
    • Total Posts : 27360
    • Joined: 2009/11/27 14:08:08
    • Location: Online right here!
    • Status: offline
    Re: Getting the BSOD, "WER-56565-0" with audio stuttering 2014/12/30 11:01:14 (permalink)
    Moe Shinola
    Actually, I unplugged my M-Audio Fast Track and the laptop booted up a lot faster with no blue screen, so maybe the interface is just in its death rattle. I got it from a pawn shop anyway. Time to upgrade.



    Doesn't look like M-Audio have driver support for the Fast Track.........just Googling it lead me to an Avid website that shows support, but nothing in the M-Audio website support.
     
    This could very well be your culprit.
     
    If you're looking for a new interface, I highly recommend the Focusrite products (I have the Scarlett_2i4). They have excellent support as well excellent drivers for their products......great prices too!! :) 

    Platinum Gaming DAW: AsRock Z77 Overclock Formula
    I7 3770k @ 4.5GHz : 16GB RAM G.Skill Ripjaws X
    250GB OS SSD : 3TB HDD : 1TB Sample HDD
    Win 10 Pro x 64 : NH-D14 CPU Cooler 
    HIS IceQ  2GB HD 7870
    Focusrite Scarlett 2i4
    The_Forum_Monkeys
    #7
    robert_e_bone
    Moderator
    • Total Posts : 8968
    • Joined: 2007/12/26 22:09:28
    • Location: Palatine, IL
    • Status: offline
    Re: Getting the BSOD, "WER-56565-0" with audio stuttering 2014/12/30 11:27:58 (permalink)
    There will be no issue from having multiple Sonar versions installed.  They do not compete with each other, and lots of folks keep older versions installed - to preserve access to plugins that were dropped in later releases, for example.
     
    I don't myself set Windows to use my audio interface as the Windows Default Audio Device, because I like to be able to have Sonar open at the same time I may choose to play a YouTube video or MP3 tune, and too many times I have had conflicts in the past.  (I use ASIO drivers).
     
    For me, ONLY my music applications, such as Sonar or stand-alone synth programs, use my audio interface - which is always set to use ASIO drivers.
     
    Then, for being able to hear sounds from Windows, like Windows Media Player and YouTube, I have 2 ways I run, depending on what my needs of the moment are:
     
    1.  My normal way of setting the Windows Default Audio Device is to set it to use the HDMI audio for one of my 2 connected HDMI TV's that I use for display monitors.  I do this because the speakers in the TV's are fine for playing a YouTube video or whatever, and this way I never have any conflicts between applications (Sonar and other music applications are the only things that access the audio interface, so Windows does not conflict with it when I run this way).
     
    2.  The other way I sometimes run is to set the Windows Default Audio Device to the motherboard's on-board audio, and then I either use some cheap computer speakers or I will split the output from the computer's audio jack into 2 quarter-inch cables that then get fed to 2 inputs on my audio interface (that gives me a higher grade sound).
     
    Anyways, I never allow multiple applications to try to access ASIO drivers at the same time, and running as above helps keep that from happening.
     
    Please note that I have seen reported issues where on-board sound conflicting in some manner with an audio interface, and their solution was to disable their on-board sound, but this seems to be a pretty rare thing - from anything I have observed.
     
    Hope that helps, 
     
    Bob Bone

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #8
    johnnyV
    Max Output Level: -48.5 dBFS
    • Total Posts : 2677
    • Joined: 2010/02/22 11:46:33
    • Location: Here, in my chair
    • Status: offline
    Re: Getting the BSOD, "WER-56565-0" with audio stuttering 2014/12/31 20:26:41 (permalink)
    If this is a Fast Track Pro, there will be Windows 7 64 bit drivers, I owned one and gave it to my son. He has used it to play music and watch movies, It was not a stable device for me so I bought the Tascam back then. It would go off line for no reason, and there was a high pitched scream when turned up loud. The pre amps were pretty low quality too. 
    I know they make good interfaces but that was not one of them. I would highly recommend a new interface. 

    Sonar X3e Studio - Waiting for Professional
     Scarlett 6i6
    Yamaha Gear= 01v - NSM 10 - DTX 400 - MG82cx
    Roland Gear= A 49- GR 50 - TR 505 - Boss pedals
    Tascam Gear=  DR 40 - US1641 -
    Mackie Gear= Mix 8 - SRM 350's 
    i5 Z97 3.2GHZ quad 16 Gig RAM W 8.1  home build
    Taylor mini GS - G& L Tribute Tele - 72 Fender Princeton - TC BH 250 - Mooer and Outlaw Pedals  Korg 05/RW
     
    #9
    robert_e_bone
    Moderator
    • Total Posts : 8968
    • Joined: 2007/12/26 22:09:28
    • Location: Palatine, IL
    • Status: offline
    Re: Getting the BSOD, "WER-56565-0" with audio stuttering 2015/01/02 11:08:58 (permalink)
    This link is for the latest released Windows drivers for a Fast Track Pro:
     
    http://cdn.avid.com/AudioDrivers/Win/Fast_Track_Pro_Drivers/Install_M-Audio_Fast_Track_Pro_6.1.10.zip
     
    Here is the associated content from the site, describing the above driver version:
     
    Jun 20. 2013
    Windows 7, 8, 8.1
    Support for Pro Tools 10.3.x – Pro Tools 11
    Hardware latency values are now reported with far greater accuracy, allowing host applications to perform the best possible hardware latency compensation
    Improved performance
    Improved multi-client support
    Miscellaneous bug fixes
     
    Also, keep in mind that many USB-connected audio interfaces do NOT function well or sometimes at all if plugged into a USB 3 port - they are expecting a USB 2 port instead.
     
    And, as noted above, check your Sample Rates, between what the audio interface is actually set to, and what Windows is set to.  I believe Windows defaults to 44.1k and 16-bits.  When I HAVE had a mismatch between sample rates, sometimes it would switch automatically and sometimes it would crash Windows - I cannot recall the specifics of what caused what, as it has now been years since I have encountered that situation.
     
    Lastly - and this is only how and why "I" do it (some others do things like me and some do not):
     
    I choose to have only Sonar and other high-end music applications use my audio interface - and its ASIO drivers, and I purposefully have the Windows Default Audio Device set to my either my on-board sound or to use the HDMI audio of one of my display monitors (which are HD TV's with HDMI ports and built-in speakers).
     
    Running as described above stops there from being any conflict over access to the ASIO drivers of the audio interface, for me.
     
    My usual mode of configuration is for Sonar (or an application like Dimension Pro or Kontakt running in  stand-alone mode), to point to the audio interface - using a driver mode of ASIO, and then I set Windows to use the HDMI of one of the display monitor TV's for the Windows Default Audio Device.
     
    Once in a while, I will want to feed sound from Windows through the nicer speakers connected to the audio interface, and when I do that I use a cheap splitter device to split the mini-plug output from the computer's audio jack to 2 quarter-inch outputs that then are fed into the audio interface as inputs.
     
    I have seen where once in a while someone will report that running as above has somehow caused them grief, but I have run as above for many years on multiple computers, with no issues whatsoever.
     
    I hope that helps, 
     
    Bob Bone
     
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #10
    Jump to:
    © 2024 APG vNext Commercial Version 5.1