HAPPYMAT
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HAVING TROUBLE WITH Z3TA+ IOS
Hello CAKEWALK, i have a real problem with my new app Z3TA+ for IOS : i have no sound.
My two ipads air (with ios 7 & ios 8) work perfectly with the others synth but Z3TA bug immediatly.
Can you explain to me the problem ?
Thanks in advance.
Kind regards
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AT
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Re: HAVING TROUBLE WITH Z3TA+ IOS
2015/01/02 10:33:40
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Happymat, do you get any audio signal in the meters (top right)? I know I was fooling around editing and killed the sound on one preset, but that doesn't seem to be your problem. But try a different preset.
Lastly, this is a user forum. If the problem continues, you should try Support, where Cakewalk techs can help.
@
https://soundcloud.com/a-pleasure-dome
http://www.bnoir-film.com/ there came forth little children out of the city, and mocked him, and said unto him, Go up, thou bald head; go up, thou bald head. 24 And he turned back, and looked on them, and cursed them in the name of the Lord. And there came forth two she bears out of the wood, and tare forty and two children of them.
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HAPPYMAT
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Re: HAVING TROUBLE WITH Z3TA+ IOS
2015/01/02 10:58:11
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http://www.kvraudio.com/forum/viewtopic.php?f=166&t=418339&p=5993037#p5993037
http://forum.audiob.us/discussion/7183/z3ta-ios-no-sound?post#Form_Body
There is no sound for all presets and i am sorry but there is no support for the ios app.
However my problem isn't just for me...See the links above.
On the other forum there is a crazy explanation :
"apparently it works in airplane mode and changing date back to 2014."
Thanks for your help.
post edited by HAPPYMAT - 2015/01/02 11:04:36
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AT
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Re: HAVING TROUBLE WITH Z3TA+ IOS
2015/01/02 11:14:13
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https://soundcloud.com/a-pleasure-dome
http://www.bnoir-film.com/ there came forth little children out of the city, and mocked him, and said unto him, Go up, thou bald head; go up, thou bald head. 24 And he turned back, and looked on them, and cursed them in the name of the Lord. And there came forth two she bears out of the wood, and tare forty and two children of them.
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MusicInclusive
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Re: HAVING TROUBLE WITH Z3TA+ IOS
2015/01/02 11:18:20
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Z3TA+ has stopped producing sound on iOS for anyone as of the New Year. I have tested on 5 different iPads. Others are reporting the same. An urgent fix is needed from Cakewalk.
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MusicInclusive
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Re: HAVING TROUBLE WITH Z3TA+ IOS
2015/01/02 11:22:50
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On the support page, (where iOS isn't mentioned), I went through the process, but there's a gotcha at the first screen. It says you need to check a check box to continue.
The check box text says: "I understand that filling out this form will not put me in contact with technical support"
Huh?
Anyhow - I did it anyway. Suggest folks try that too. Please - someone from Cakewalk needs to respond to this. Completely killed a great product.
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excesseye
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Re: HAVING TROUBLE WITH Z3TA+ IOS
2015/01/02 13:15:10
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I think there are going to be a few new users on this forum in the next few days. Z3TA+ stopped working for me too; worked fine a few days ago. No output, and not showing any MIDI input sources any more either.
Please fix ASAP. This was one of the more expensive iOS apps to buy and, beyond that, one of my most used.
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AT
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Re: HAVING TROUBLE WITH Z3TA+ IOS
2015/01/02 15:24:46
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Hm, just checked and yea, it seems to have gone dead. I'll email someone at Cake about this and notify them about this thread.
I'll let you know if they don't respond. They might be out of office until Monday - I know I am.
@
https://soundcloud.com/a-pleasure-dome
http://www.bnoir-film.com/ there came forth little children out of the city, and mocked him, and said unto him, Go up, thou bald head; go up, thou bald head. 24 And he turned back, and looked on them, and cursed them in the name of the Lord. And there came forth two she bears out of the wood, and tare forty and two children of them.
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Re: HAVING TROUBLE WITH Z3TA+ IOS
2015/01/02 16:39:29
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Just a heads up, this has been brought to our attention and we are currently look into it. No idea as to a timeline for a fix as of yet. Thank you for bringing this to our attention.
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Josh Langberg [Cakewalk]
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Re: HAVING TROUBLE WITH Z3TA+ IOS
2015/01/02 17:04:58
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Hello, We just became aware of this issue. There is a workaround, for the time being: - Open Settings
- Go to: General, Date & Time
- Turn off Set Automatically
- Turn back the clock to Dec 31st 2014, or anytime before that.
- Open Z3TA+
We are looking into this and will have a fix as soon as possible. This bug seems to only be affected by the time change. Tested this workaround on several iPads, iOS 7 & 8, and it will work as long as the date is not past Dec 31st 2014. Apologies for any inconvenience! Stay tuned for a fix!
-Josh Langberg PM/QA Lead Engineer, DSP Team Cakewalk, Boston
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HAPPYMAT
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Re: HAVING TROUBLE WITH Z3TA+ IOS
2015/01/02 19:04:15
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Many thanks for your various comments JLangBerg. I'll wait for your update with Impatience.
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Josh Langberg [Cakewalk]
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Re: HAVING TROUBLE WITH Z3TA+ IOS
2015/01/02 20:59:40
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Hello,
Just to let you all know, we found the bug, and it has been verified, fixed, and tested.
We are submitting the fix tonight, but it will take a few days for Apple to approve the build.
I will send a new message to the forum when the update is approved.
Again, I apologize for the inconvenience!
Thanks for your continued support!!
-Josh Langberg PM/QA Lead Engineer, DSP Team Cakewalk, Boston
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AT
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Re: HAVING TROUBLE WITH Z3TA+ IOS
2015/01/02 23:26:07
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Thanks for the quick response, guys.
@
https://soundcloud.com/a-pleasure-dome
http://www.bnoir-film.com/ there came forth little children out of the city, and mocked him, and said unto him, Go up, thou bald head; go up, thou bald head. 24 And he turned back, and looked on them, and cursed them in the name of the Lord. And there came forth two she bears out of the wood, and tare forty and two children of them.
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ampfixer
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Re: HAVING TROUBLE WITH Z3TA+ IOS
2015/01/02 23:57:31
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Reminds me of the 2 years I had to devote to the Y2K issue.
Regards, John I want to make it clear that I am an Eedjit. I have no direct, or indirect, knowledge of business, the music industry, forum threads or the meaning of life. I know about amps. WIN 10 Pro X64, I7-3770k 16 gigs, ASUS Z77 pro, AMD 7950 3 gig, Steinberg UR44, A-Pro 500, Sonar Platinum, KRK Rokit 6
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HeatherHaze
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Re: HAVING TROUBLE WITH Z3TA+ IOS
2015/01/07 00:52:16
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Any news about when the fix will go live? I use Z3TA+ on my iPad for live performance, and I have gigs this weekend. The show must go on, but I'd rather it went on without having to purchase and program a new synth. Sigh...
)-|-( HeatherHaze http://heatherhaze.com/ "This will be our reply to violence: to make music more intensely, more beautifully, more devotedly than ever before." ~ Leonard Bernstein Cakewalk by Bandlab Studio One 3.5, Cubase 9.5 Intel Core i7 8700, 32Gb RAM Focusrite Scarlett 18i20 V-Studio VS-700 Slate Raven MTi2 Windows 10 Professional 64-bit ...and a whole bunch of other stuff.
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Paul P
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Re: HAVING TROUBLE WITH Z3TA+ IOS
2015/01/07 01:12:16
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HeatherHaze
Any news about when the fix will go live? I use Z3TA+ on my iPad for live performance, and I have gigs this weekend. The show must go on, but I'd rather it went on without having to purchase and program a new synth. Sigh...
There is a workaround mentioned in post 10 above which hopefully would permit you to play your shows.
Sonar Platinum [2017.10], Win7U x64 sp1, Xeon E5-1620 3.6 GHz, Asus P9X79WS, 16 GB ECC, 128gb SSD, HD7950, Mackie Blackjack
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HAPPYMAT
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Re: HAVING TROUBLE WITH Z3TA+ IOS
2015/01/13 15:54:04
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Cakewalk is magic !!! Seriously the fix is perfect and your customer service is excellent. I love Z3TA+ forever. Thanks you very much for your help !!!!!!!
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AT
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Re: HAVING TROUBLE WITH Z3TA+ IOS
2015/01/14 01:57:34
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Yea, my mini upgraded on its own. I was poking around trying to download the newest version and bam! Done.
@
https://soundcloud.com/a-pleasure-dome
http://www.bnoir-film.com/ there came forth little children out of the city, and mocked him, and said unto him, Go up, thou bald head; go up, thou bald head. 24 And he turned back, and looked on them, and cursed them in the name of the Lord. And there came forth two she bears out of the wood, and tare forty and two children of them.
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HeatherHaze
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Re: HAVING TROUBLE WITH Z3TA+ IOS
2015/01/15 07:06:37
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Yep, all is again right in the world. Thank you Cakewalk. :)
)-|-( HeatherHaze http://heatherhaze.com/ "This will be our reply to violence: to make music more intensely, more beautifully, more devotedly than ever before." ~ Leonard Bernstein Cakewalk by Bandlab Studio One 3.5, Cubase 9.5 Intel Core i7 8700, 32Gb RAM Focusrite Scarlett 18i20 V-Studio VS-700 Slate Raven MTi2 Windows 10 Professional 64-bit ...and a whole bunch of other stuff.
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Mojoerecords
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Re: HAVING TROUBLE WITH Z3TA+ IOS
2015/01/24 15:33:54
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This will help a lot Thx for the fix.
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n13L5
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Re: HAVING TROUBLE WITH Z3TA+ IOS
2015/01/25 02:12:12
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I don't know if this bug is entirely internal to Z3TA or if its a weird interaction with IOS, but this type of bug is so very typical for Apple and their insistence on micromanaging what users can do and when.
Favorite toys: Sonar Platinum, Rapture Pro, D-Pro, Melodyne, Brian Hardgroove Collection, Z3TA+2, Mutant Revolution.
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