Sonar X3e ends unexpectedly

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rchristiejr
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2015/01/02 09:25:17 (permalink)

Sonar X3e ends unexpectedly

Ive had two instances where X3e ended unexpectedly when I was:
1. playing with the plug - in on a track. Only one track was recorded
2. Connected a USB Akai KB controller and Steinberg Interface
 
The error I remember says something about an IRQ error, then it goes away quickly. Could not capture it in time.
 
Has anyone encountered anything similar, with any fixes?
Im eager to start working on this new platform as it is an upgrade from 8.5 on my old computer.
 
 
 
ASUS 8 GIG, 300 GIG, I7, Windows 8.1

RFC JR
Pure Desires~~

 


#1

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    mettelus
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    Re: Sonar X3e ends unexpectedly 2015/01/02 09:44:22 (permalink)
    Have you updated all drivers on the machine to Win8.1? I remember when updating to Win7 that updating drivers (for everything) to the new O/S was very important. Manually updating Windows is also important for O/S fixes.

    ASUS ROG Maximus X Hero (Wi-Fi AC), i7-8700k, 16GB RAM, GTX-1070Ti, Win 10 Pro, Saffire PRO 24 DSP, A-300 PRO, plus numerous gadgets and gizmos that make or manipulate sound in some way.
    #2
    rchristiejr
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    Re: Sonar X3e ends unexpectedly 2015/01/02 11:09:20 (permalink)
    It should have updated everything but I will look into that. Thanks mettelus
     
    I just captured the error:  driver_irql_not_less_or_equal (rtkvhd64.sys)

    RFC JR
    Pure Desires~~

     


    #3
    rchristiejr
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    Re: Sonar X3e ends unexpectedly 2015/01/02 11:29:43 (permalink)
    After researching it, it looks like I need to do what youve suggested. I'll update the drivers for the realtek audio

    RFC JR
    Pure Desires~~

     


    #4
    robert_e_bone
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    Re: Sonar X3e ends unexpectedly 2015/01/02 13:03:29 (permalink)
    A check online shows potential for either device drivers needing updating or BIOS issues that may require updating (be careful, and I would try updating device drivers ahead of looking at flashing BIOS - to be careful).
     
     
    Sounds like a painful afternoon ahead. Hope it works out quickly for you, 
     
    Bob Bone
     
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #5
    mettelus
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    Re: Sonar X3e ends unexpectedly 2015/01/02 15:58:05 (permalink)
    The latest RealTek HD drivers should clear that. I have seen that error before myself.

    ASUS ROG Maximus X Hero (Wi-Fi AC), i7-8700k, 16GB RAM, GTX-1070Ti, Win 10 Pro, Saffire PRO 24 DSP, A-300 PRO, plus numerous gadgets and gizmos that make or manipulate sound in some way.
    #6
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