V Studio 100 and USB 3

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Johnny5078
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2015/01/07 09:46:26 (permalink)

V Studio 100 and USB 3

Hi I just got a new Alienware laptop with USB 3 ports.  The laptop is not recognizing my VStudio 100.  Anyone run into this before. I downloaded the Windows 8 drivers and the unit is on Firmware 1.5.  Any help would be appreciated.  Thanks,
John
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    NE Koda
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    Re: V Studio 100 and USB 3 2015/01/07 10:48:46 (permalink)
    Unfortunately the VS-100 may not be compatible with USB 3. From the Roland web site -

    * This product cannot be used with a USB 3.0 port that is not compatible with USB 2.0 specification.
    * If this product does not work correctly when connected to a USB 3.0 port, you will need to connect it to a USB 2.0 port.
    * Even if connected to a USB 3.0 port, this product will operate as a USB 2.0 device; the performance of the product will not change.

    http://www.roland.com/sup...%2D100&id=62483096

    Sorry this is not what you want to hear for your new laptop. Mine does not work when connected to a USB 3 port either.

    Matt

    Sonar Platinum - VS-100 - Windows 10 x64 - i7 2600
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    Johnny5078
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    Re: V Studio 100 and USB 3 2015/01/07 13:00:30 (permalink)
    Thanks Matt, that was what I was afraid of.  Ugh, now return the laptop or get new interface.
     
    John
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    Johnny5078
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    Re: V Studio 100 and USB 3 2015/01/08 11:29:35 (permalink)
    Actually I contacted support and didn't realize that the link you posted was a newer driver.  After installing that driver it seems to be working for me.   I had 2.01. The 2.02 driver did it.  It was likely a windows 8.1 compatibility issue.
     
    Just noting because I missed that.
     
    Thanks and good luck,
    John 
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    NE Koda
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    Re: V Studio 100 and USB 3 2015/01/08 12:49:45 (permalink)
    Thanks for the update. I too did not notice the driver change. Good news that you can keep your new laptop!

    Matt

    Sonar Platinum - VS-100 - Windows 10 x64 - i7 2600
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