I needed new thread for clarity-Help Please

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stratman70
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2015/01/14 21:07:32 (permalink)

I needed new thread for clarity-Help Please

I thought I had it all figured out but can someone clear this up for me (and some others I would think) I am an always upgrader-so yes I have x3e Producer
 
So, 1 year after I buy the upgrade to platinum for $149, say, January 31, 2015 with the membership. When January 31, 2016 rolls around and nothing new is available I must pay $149 again?
 
Sorry, it's not so obvious to me.
Thanks

 
 
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    Soft Enerji
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    Re: I needed new thread for clarity-Help Please 2015/01/14 21:23:56 (permalink)
    It'll actually be $199 the next time around. The $149 is an intro offer for X3 Pro users.

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    #2
    scook
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    Re: I needed new thread for clarity-Help Please 2015/01/14 21:26:42 (permalink)
    Your 2015 $149 payment gets a non-expiring license to SONAR Platinum and 12 months of updates. If you elect not to renew in 2016, that is your choice. There is no requirement to pay any more to use the SONAR Platinum and 12 months of updates purchased this year, you just will not get any more updates to the product.
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    stratman70
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    Re: I needed new thread for clarity-Help Please 2015/01/14 21:28:46 (permalink)
    Soft Enerji
    It'll actually be $199 the next time around. The $149 is an intro offer for X3 Pro users.


    Thanks-So your saying the answer is yes, I pay again regardless?
    Sorry if I sound like an idiot - Memory and mind aren't what they used to be.
    Just want to get I right
     
    Thanks

     
     
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    stratman70
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    Re: I needed new thread for clarity-Help Please 2015/01/14 21:30:38 (permalink)
    scook
    Your 2015 $149 payment gets a non-expiring license to SONAR Platinum and 12 months of updates. If you elect not to renew in 2016, that is your choice. There is no requirement to pay any more to use the SONAR Platinum and 12 months of updates purchased this year, you just will not get any more updates to the product.


    Ah - I was posting at the same time you posted I guess.
     
    OK-now I understand -  Thanks Guys
     
    Frank

     
     
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    scook
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    Re: I needed new thread for clarity-Help Please 2015/01/14 21:31:00 (permalink)
    The renewal is for updates in 2016. Everything in 2015 will still run in 2016, there will just be no more updates.
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    lludwick
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    Re: I needed new thread for clarity-Help Please 2015/01/14 21:31:33 (permalink)
    Not sure but I think $149 is introductory.  I think it is raised to $200 the following year, but not really sure.
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    cclarry
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    Re: I needed new thread for clarity-Help Please 2015/01/14 21:32:49 (permalink)
    stratman70
    Soft Enerji
    It'll actually be $199 the next time around. The $149 is an intro offer for X3 Pro users.


    Thanks-So your saying the answer is yes, I pay again regardless?
    Sorry if I sound like an idiot - Memory and mind aren't what they used to be.
    Just want to get I right
     
    Thanks



    You don't HAVE to pay the $199 and can continue to use what you have...

    BUT if want to continue to receive the updates, which may include the next version,
    then YES you will pay the $199...

    Hope that helps...




    #8
    scook
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    Re: I needed new thread for clarity-Help Please 2015/01/14 21:33:02 (permalink)
    It has been mentioned by staff that the promo $149 may expire in February. Usually promo expiration dates are pretty soft. And there is nothing preventing CW from providing a promo price next year too.
    #9
    stratman70
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    Re: I needed new thread for clarity-Help Please 2015/01/14 21:35:25 (permalink)
    See, this is one reason I was (am) so concerned about the forum  and membership- The help is just too good
     
     
    You folks are great! Thanks

     
     
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    kakku
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    Re: I needed new thread for clarity-Help Please 2015/01/15 03:46:31 (permalink)
    Sorry, but I feel like there is one 'danger' in this system. If the year's last updates are buggy then the users may feel they are not receiving a full stable product and feel forced to continue the membership in order to get the product enough bug free. On the other hand a year is a long time so the possibility of this happening is pretty slim.
    Also can those who have no access to a credit card buy Sonar with monthly payments?
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    Shambler
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    Re: I needed new thread for clarity-Help Please 2015/01/15 04:02:05 (permalink)
    kakku
    Sorry, but I feel like there is one 'danger' in this system. If the year's last updates are buggy then the users may feel they are not receiving a full stable product and feel forced to continue the membership in order to get the product enough bug free. On the other hand a year is a long time so the possibility of this happening is pretty slim.
    Also can those who have no access to a credit card buy Sonar with monthly payments?



    I would like to know  if 'bug fixes' will be available to non members after the first year just not 'new features'?
     
    For example if a 'new feature' is introduced in month 12 of subscription and it is bugged then the only way to get it fixed is to renew your membership?

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    #12
    Bristol_Jonesey
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    Re: I needed new thread for clarity-Help Please 2015/01/15 04:20:01 (permalink)
    So when can we pay for the latest version?
     
    I tried last night but it seems as though nothing is available to purchase yet. Is this correct?
     

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    scook
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    Re: I needed new thread for clarity-Help Please 2015/01/15 04:22:59 (permalink)
    Shambler
     
    I would like to know  if 'bug fixes' will be available to non members after the first year just not 'new features'?
     
    For example if a 'new feature' is introduced in month 12 of subscription and it is bugged then the only way to get it fixed is to renew your membership?


    Updates of any kind will only be available to users of the current product (aka active members). It is no different than updates after X3e and the new version of SONAR, X2a and X3, X1d and X2, 8.5.3 and X1....
    #14
    scook
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    Re: I needed new thread for clarity-Help Please 2015/01/15 04:25:12 (permalink)
    Bristol_Jonesey
    So when can we pay for the latest version?
     
    I tried last night but it seems as though nothing is available to purchase yet. Is this correct?
     


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