Susan G
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Timing is everything
Hi-
Talk about buyer's remorse! I bought X3 Producer on 12/31 and have had nothing but problems with it (documented elsewhere), only to find out I would've gotten the same deal for the Professional version if I'd just waited a week or so, since I already own SONAR Producer 8.5.3. Oh, well...
Aargh-
-Susan
2.30 gigahertz Intel Core i7-3610QM; 16 GB RAMWindows 10 x64; NI Komplete Audio 6.SONAR Platinum (Lexington) x64
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...wicked
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Re: Timing is everything
2015/01/14 23:47:48
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Give 'em a call, Susan. Sheesh you're practically famous on here and with us all happy to have you back they might throw you a bone.
=========== The Fog People =========== Intel i7-4790 16GB RAM ASUS Z97 Roland OctaCapture Win10/64 SONAR Platinum 64-bit billions VSTs, some of which work
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scook
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Re: Timing is everything
2015/01/15 00:10:13
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If you have not already done so, call tech support about your current situation. Get a ticket started with your issues.
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Susan G
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Re: Timing is everything
2015/01/15 00:22:59
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scook
If you have not already done so, call tech support about your current situation. Get a ticket started with your issues.
Hi scook- I'll call them tomorrow. I would really like to see if I can get X3e working on my computer before the new version rolls out. After two of the crashes, the Problem Reporter generated reports and I got confirmation e-mails with CWBRN numbers which said if Cakewalk required more information or had a status update they would contact me. This is the first version I've had that auto-generated reports and I wasn't sure how long I should wait before I contacted them, but I think now's the time. @...wicked: Well, that was very sweet! Thank you  ! I'm really hoping I can get back on board. -Susan
2.30 gigahertz Intel Core i7-3610QM; 16 GB RAMWindows 10 x64; NI Komplete Audio 6.SONAR Platinum (Lexington) x64
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stratman70
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Re: Timing is everything
2015/01/15 02:25:29
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Hi Susan
We will make sure they know how happy we all are to see you here and you MUST stay.
They will have to do the right thing :-)
BTW-still lovin "Borrowed and Blue"
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robert_e_bone
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Re: Timing is everything
2015/01/15 03:58:15
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Yup - please post threads on the individual issues you are having - perhaps we can help get some/most/all of it resolved for you, as it has been quite a stable release.
Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
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Loptec
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Re: Timing is everything
2015/01/15 05:37:39
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Just to make sure.. (since you purchased X3 so recently)
Did you install the latest version of X3? It's X3e. If you haven't try that and see if it helps.
I really think you should be given a special deal on the new Sonar version though. Hope it works out for you.
SAMUEL LIDSTRÖM
 DAW: Sonar Platinum (64bit) with Melodyne Studio - Controllers: Roland VS-700C, Cakewalk A-500 Pro, Yamaha P90Desktop Audio Interface: RME HDSPe RayDAT - Laptop Audio Interface: RME Babyface Pro
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koikane
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Re: Timing is everything
2015/01/17 13:08:17
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I just sent them an email myself. Upgraded from 8.5 to X3 on Jan 2. SHeesh, should have just used the Pro Tools I got for xmas and not been so greedy.
If it's not in the mix, it's not in the master http://www.soundclick.com/kandd https://soundcloud.com/user-121927816 Motu MK3, Tascam-DM24, Lucid Work Clocked & Powercore Firewire Windows 10 64 bit, MSI MOBO, Intel i7-3770 @ 3.40GHz, 16 gigs of ram Sonar Platinum, some Plugins, crud, junk, some wires and stuff
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johnnyV
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Re: Timing is everything
2015/01/17 13:19:01
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There's a $50 difference between "I own another version of Sonar Producer" and "I own X3 producer." but only during the discount offer period. Then all Sonar Producer owners will pay the same. So your out of pocket what ever you payed to upgrade from 8.5 minus the $50 for now. Not to sound like a jerk, but I think it was pretty clear that there was a new version coming out and that it's always been this way. It is wise to upgrade at the beginning of a new release, not at the end of it's cycle. Most users have gotten their value out of X3 over more than a years use. Such it is with all software. But look on the bright side, you can use Sonar x3 for ever and ever. It's a good version to own, just like 8.5 which I still have installed. I'm not sure what your problems are but as Bob and the gang are saying , keep posting your issues and it can be solved, we never give up without a fight!
post edited by johnnyV - 2015/01/17 13:28:15
Sonar X3e Studio - Waiting for Professional Scarlett 6i6Yamaha Gear= 01v - NSM 10 - DTX 400 - MG82cx Roland Gear= A 49- GR 50 - TR 505 - Boss pedalsTascam Gear= DR 40 - US1641 -Mackie Gear= Mix 8 - SRM 350's i5 Z97 3.2GHZ quad 16 Gig RAM W 8.1 home buildTaylor mini GS - G& L Tribute Tele - 72 Fender Princeton - TC BH 250 - Mooer and Outlaw Pedals Korg 05/RW
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Living Room Rocker
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Re: Timing is everything
2015/01/21 12:31:28
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Hi Susan. Have you worked this out with Cakewalk? I sure hope they took care of you. They offered a free upgrade for those who purchased the current version late before. But I have also read a post by Cakewalk stating that they will not make such an offer because, "...have already received the discount..." when making the purchase for X3.
Kind regards,
Living Room Rocker
Kind regards, Living Room Rocker
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Susan G
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Re: Timing is everything
2015/01/22 02:48:05
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Loptec
Just to make sure.. (since you purchased X3 so recently)
Did you install the latest version of X3? It's X3e. If you haven't try that and see if it helps.
I really think you should be given a special deal on the new Sonar version though. Hope it works out for you.
Hi Loptec- Yes, I'm on X3e. I don't want to jinx it, but I've been taking baby steps and auto-saving every few minutes and I haven't had a full-on crash in a couple of days. Thanks- -Susan
2.30 gigahertz Intel Core i7-3610QM; 16 GB RAMWindows 10 x64; NI Komplete Audio 6.SONAR Platinum (Lexington) x64
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Susan G
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Re: Timing is everything
2015/01/22 02:55:21
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johnnyV
There's a $50 difference between "I own another version of Sonar Producer" and "I own X3 producer." but only during the discount offer period. Then all Sonar Producer owners will pay the same.
So your out of pocket what ever you payed to upgrade from 8.5 minus the $50 for now.
Not to sound like a jerk, but I think it was pretty clear that there was a new version coming out and that it's always been this way. It is wise to upgrade at the beginning of a new release, not at the end of it's cycle. Most users have gotten their value out of X3 over more than a years use.
Such it is with all software. But look on the bright side, you can use Sonar x3 for ever and ever. It's a good version to own, just like 8.5 which I still have installed.
I'm not sure what your problems are but as Bob and the gang are saying , keep posting your issues and it can be solved, we never give up without a fight!
Hi johnnyV- I've used Cakewalk software since the early DOS days and I typically upgraded through every version, but I didn't have the hardware to handle the X series, so I stopped at Producer 8.5.3. I wasn't keeping up with the upgrade cycle. I know it's wise to upgrade at the beginning of a new release, but I couldn't because I didn't have the hardware to handle it. I'm sure you don't mean to sound like a jerk. Thanks- -Susan
2.30 gigahertz Intel Core i7-3610QM; 16 GB RAMWindows 10 x64; NI Komplete Audio 6.SONAR Platinum (Lexington) x64
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YolandaSupercute
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Re: Timing is everything
2015/01/22 03:30:39
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Hi Susan! It's great to see you are still around!! I haven't been making much music (or participating in the forums) since 8.5, but I decided to jump back in just after Christmas...Timing was everything with me as well, but my procrastination was, for some odd reason, rewarded...I was lucky because when I went to purchase X3 on Jan 2, the price had gone up (from $79 to $199) because I had missed the 60% off promotion, good through the new year. So I decided to check in with the fine folks at Cakewalk and see if I couldn't finagle a deal with my (always) benevolently-intentioned manipulative charms. Well, I got an e-mail back saying I could have the $79 upgrade discount if I wanted, BUT did I know there was a new Sonar releasing shortly? So I decided to wait and see what was what with this new version, and Sonar Platinum is downloading as we speak...
See you around!
(ex jinga8)
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