[SOLVED] Opening Markers View Crashes X3e!

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soens
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2015/01/15 04:49:32 (permalink)

[SOLVED] Opening Markers View Crashes X3e!

But only when there's an un-named marker in 64 bit X3e.
 
32 bit X3e does not crash.
 
Try it and confirm... or not, so I can submit a bug report.
 
Thanks.
post edited by soens - 2015/02/05 15:45:58
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    brundlefly
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    Re: Opening Markers View Crashes X3e! 2015/02/03 01:28:52 (permalink)
    I can't reproduce this one, either.

    SONAR Platinum x64, 2x MOTU 2408/PCIe-424  (24-bit, 48kHz)
    Win10, I7-6700K @ 4.0GHz, 24GB DDR4, 2TB HDD, 32GB SSD Cache, GeForce GTX 750Ti, 2x 24" 16:10 IPS Monitors
    #2
    soens
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    Re: Opening Markers View Crashes X3e! 2015/02/03 05:46:36 (permalink)
    I just tried it again and it crashes X3e 64 bit anytime I open Markers View. Whether there's any markers or not, named or not. I must have the most unstable 64 bit X3 installation known to man. It is so buggy I'm going to have to reinstall it or remove it.
     
    Again, X3 32 bit does NOT crash.
    #3
    soens
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    Re: Opening Markers View Crashes X3e! 2015/02/03 19:17:10 (permalink)
    It seems odd this wouldn't stay in the Problem Reports forum.
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    Splat
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    Re: Opening Markers View Crashes X3e! 2015/02/03 19:19:28 (permalink)
    If you can get somebody else to reproduce it here we will throw it back, we need reproducible bugs in the problem reports forum...
    This needs to be troubleshooted first, Sonar forums has more eyeballs.
     
    I would recommend seeing if it crashes on a brand new project without a template.
     
    Cheers...

    Sell by date at 9000 posts. Do not feed.
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    #5
    panup
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    Re: Opening Markers View Crashes X3e! 2015/02/03 20:49:59 (permalink)
    I created a new project using the Normal template.
    X3e x64 build 352: no crash!
    #6
    swamptooth
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    Re: Opening Markers View Crashes X3e! 2015/02/03 21:51:02 (permalink)
    what's in your project soens?

     
    Arvid H. Peterson
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    #7
    soens
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    Re: Opening Markers View Crashes X3e! 2015/02/04 08:02:31 (permalink)
    Today I created a brand new "blank" project. Opened Markers View in Multidock with no markers. Fine so far. In TV I insert marker "1". Fine so far. Click on Markers View in Multidock and I get the WSoD and "Sonar has stopped working" dialog.
     
    Then I created a brand new "normal" project. Inserted a MIDI track. Opened Markers View in it's own floating window. No crash yet. In TV I inserted marker "1" and got the WSoD and "Sonar has stopped working" dialog.
     
    Then I opened a project already containing markers. Opened Markers View and got the WSoD and "Sonar has stopped working" dialog.
     
    As long as Markers View is open and a marker exists, Sonar will crash. This only happens in 64 bit X3, not 32 bit so to determine if the install is faulty I will do a new install later this week.
     
    The crash does not invoke the 'send info to Cakewalk' dialog. Is there a way to make it do that?
    post edited by soens - 2015/02/04 08:11:24
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    Mistergreen
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    Re: Opening Markers View Crashes X3e! 2015/02/04 08:38:28 (permalink)
    I have no issues when I do it.

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    Bristol_Jonesey
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    Re: Opening Markers View Crashes X3e! 2015/02/04 08:38:44 (permalink)
    This might be a silly question, but how long do you give Sonar before forcibly closing it?
     
    Sometimes with other aspects of the software, I have seen a "Sonar is not Responding" message, but more often than not, Sonar can resolve whatever conflict is causing the message and it runs happily again if I leave it alone for a few minutes.

    CbB, Platinum, 64 bit throughout
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    Splat
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    Re: Opening Markers View Crashes X3e! 2015/02/04 09:07:07 (permalink)
    I would look at updating your audio card drivers, firmware and run windows update several times (also check optional updates) first as a matter of routine. You then might want to rename AUD.INI and set up Sonar audio preferences again (google for details).
    Is it possible to put your specs in your signature? (check mine).
     
    Thanks...

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

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    brundlefly
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    Re: Opening Markers View Crashes X3e! 2015/02/04 12:53:58 (permalink)
    Any non-default Visual Effects or other settings in System Properties > Advanced > Performance?

    SONAR Platinum x64, 2x MOTU 2408/PCIe-424  (24-bit, 48kHz)
    Win10, I7-6700K @ 4.0GHz, 24GB DDR4, 2TB HDD, 32GB SSD Cache, GeForce GTX 750Ti, 2x 24" 16:10 IPS Monitors
    #12
    soens
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    Re: Opening Markers View Crashes X3e! 2015/02/05 15:45:19 (permalink)
    Everything is up to date.
     
    I uninstalled X3 clearing the registry and reinstalled X3a then X3e which seems to fix this issue, though some other issues remain.
     
    Proof that an install can go bad.
    #13
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