AnsweredOne time...really slowly...for the dumb crowd

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MIDIMINDS
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2015/01/17 09:33:40 (permalink)

One time...really slowly...for the dumb crowd

 
 
Should legacy/historical purchases show up in Command Center or just the latest (new release) stuff be there?  I have a whole HOST of products that don't show even after following Ryan's advice in the other post.  Just wondering if it's time to engage tech support.
 
Thanks,
Jay

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    Gregmang
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    Re: One time...really slowly...for the dumb crowd 2015/01/17 09:36:09 (permalink)
    I just dl'ed and installed Command Center for the first time and also saw none of my old products.

    It said something to the effect of "no connected products"
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    MIDIMINDS
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    Re: One time...really slowly...for the dumb crowd 2015/01/17 09:37:39 (permalink)
    Same here.  However, if I go to the SSO (single sign on) account, I can see everything I've purchased.  Hmmmm....

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    Gregmang
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    Re: One time...really slowly...for the dumb crowd 2015/01/17 09:39:05 (permalink)
    Exact same as me..
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    scook
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    Re: One time...really slowly...for the dumb crowd 2015/01/17 09:54:24 (permalink) ☼ Best Answerby MIDIMINDS 2015/01/17 18:31:28
    The Command Center does not work with older products. The only "Connect Products" at this time are SONAR Artist/Professional/Platinum. So, the Command Center will be empty until you purchase the new SONAR or new Trial Products (the other category at the top of the Command Center) become available.
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    MIDIMINDS
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    Re: One time...really slowly...for the dumb crowd 2015/01/17 18:32:06 (permalink)
    Thanks, scook!   Makes me feel better to know that I'm not having a sophomore moment!
     
    Jay

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