Helpful ReplySonar Boxed Version

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Drone7
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2015/01/22 16:57:57 (permalink)

Sonar Boxed Version

When will this go on sale?
 
Also, as far as the latest updates, does Cakewalk always ship the latest boxed versions with all the updates up to the point of boxing the product for shipping?
#1
dwardzala
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Re: Sonar Boxed Version 2015/01/22 17:25:50 (permalink)
Be aware that the boxed version does not give you media.  It is still a download.

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#2
Drone7
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Re: Sonar Boxed Version 2015/01/22 19:58:49 (permalink)
Are you 100% sure about that? Presonus Studio One comes with all disks in the box, thus no need to waste expensive internet data. Some people in the world are still not on 'unlimited' data plans, and thus this whole 'download' situation is still an issue.
Can someone confirm if there are no disks in the boxed version? If this is the case i'll definitely not buy Sonar. That is unforgivable if this is the case. I thought the point of buying the boxed version was to get the physical disks, hello? Cakewalk? Quick answer to this please.
#3
cityrat
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Re: Sonar Boxed Version 2015/01/22 20:09:05 (permalink)
>>Be aware that the boxed version does not give you media.  It is still a download.
 
Can't be true.  X3 boxes was physical media.  There's not really a point in "boxed" not having disks.

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#4
Drone7
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Re: Sonar Boxed Version 2015/01/22 20:11:18 (permalink)
Thankyou citrat, very comforting to hear that!
 
I would still like someone to come confirm.
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dwardzala
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Re: Sonar Boxed Version 2015/01/23 09:25:08 (permalink)
Here is the post from Cake about DVDs.
 
http://forum.cakewalk.com/FindPost/3144953
 

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#6
cityrat
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Re: Sonar Boxed Version 2015/01/23 09:42:48 (permalink)
dwardzala
Here is the post from Cake about DVDs.
 
http://forum.cakewalk.com/FindPost/3144953
 



Andrew Rossa
DVDs will be available later this month for a nominal fee.

 
Right.  That is the boxed version.  There are downloads available now.  
 
You can buy a download or the boxed (with DVDs) from Sweetwater etc but they will probably be shipping sometime soon.  If you want to get a quick response, just call Sweetwater and they'll fill you in.

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dwardzala
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Re: Sonar Boxed Version 2015/01/23 10:50:41 (permalink)
I don't know if that's the case or not given that the boxed version at SW is the same price as the download.  The post clearly indicates that the cost will not be the same.
 
I personally bought the download because I really don't want the physical media, but I don't want the OP to be disappointed when his package arrives from SW (or whoever) and all there is in the box is a redemption code for a download.

Dave
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#8
Willy Jones [Cakewalk]
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Re: Sonar Boxed Version 2015/01/23 11:10:30 (permalink)
Hi All,
 
The boxed version does not include DVD's. It has a Redemption Code that activates your 12 month membership.
 
Why No DVD's?
1) The pace at which we are delivering updates means that by the time a DVD gets to a shelf it will already be obsolete.
2) It's a huge resource and time sink to be managing shipping DVD's to dealers, swapping out stock when they have old versions and honestly its a bad customer experience to buy a 'new thing' and have it actually include something that is 6 months old. 
3) The number of users that actually purchased DVD's the last few years is really, really low to the point where printing a large pile up front doesn't make much sense.
4) Less and less computers are shipping with DVD drives, especially laptops.
 
My Internet is miserable and DVD's would make my life not miserable
We understand and hear you loud and clear. We are working on making DVD's available through our online store. They will be made 'on-demand' with the latest ISO and we are working on a plan to make sure that the DVD is always within 2 months of the latest SONAR builds. 

Willy Jones 
Cakewalk
#9
Schafe
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Re: Sonar Boxed Version 2015/01/23 11:20:05 (permalink)
Willy Jones [Cakewalk]
Hi All,
 
The boxed version does not include DVD's. It has a Redemption Code that activates your 12 month membership.
 
Why No DVD's?
1) The pace at which we are delivering updates means that by the time a DVD gets to a shelf it will already be obsolete.
2) It's a huge resource and time sink to be managing shipping DVD's to dealers, swapping out stock when they have old versions and honestly its a bad customer experience to buy a 'new thing' and have it actually include something that is 6 months old. 
3) The number of users that actually purchased DVD's the last few years is really, really low to the point where printing a large pile up front doesn't make much sense.
4) Less and less computers are shipping with DVD drives, especially laptops.
 
My Internet is miserable and DVD's would make my life not miserable
We understand and hear you loud and clear. We are working on making DVD's available through our online store. They will be made 'on-demand' with the latest ISO and we are working on a plan to make sure that the DVD is always within 2 months of the latest SONAR builds. 


Well that really doesn't make a whole lot of sense Willy why have a boxed version if there is nothing in it???
 
PS Thanks for coming on line and clearing that up for us. I will be cancelling my boxed version!

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#10
dwardzala
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Re: Sonar Boxed Version 2015/01/23 11:24:16 (permalink)
Thanks for the clarification.

Dave
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#11
Willy Jones [Cakewalk]
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Re: Sonar Boxed Version 2015/01/23 11:47:36 (permalink)
Schafe
 
Well that really doesn't make a whole lot of sense Willy why have a boxed version if there is nothing in it??? 

 
So that you can purchase from your local music shop if you so preferred. It does have some additional stuff aside from the redemption code, printed versions of the getting started and quick start guides.
 

Willy Jones 
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#12
Truckermusic
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Re: Sonar Boxed Version 2015/01/23 12:00:18 (permalink)
Well to throw my hat in here.....I actually want the "Boxed Version" and not the download.....
 
A download for me takes like all day !!! (I have slow internet) so the disks were always welcome in my house and I never minded that they were a little behind because I could always catch up with an update.
 
I did not see it as a problem....now that Willey explained it from a business point of view I can understand their position.....But I have to say that I like the idea of making DVD's on demand...after all there are a LOT of ONLINE SHOPS that operate that way so why not Sonar???
 
If you make DVD's on demand count me in as one of the takers.....!!!!
 
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#13
scook
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Re: Sonar Boxed Version 2015/01/23 12:01:56 (permalink)
Pretty sure this is new and a significant change in packaging which is not apparent to the consumer.  It does make sense to have boxed versions for brick and mortar retail outlets however; vendors selling on the web should be asked to have a clear statement on the product page of what comes in the boxed version.
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dwardzala
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Re: Sonar Boxed Version 2015/01/23 12:03:30 (permalink)
Agree with Steve on this.

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#15
Drone7
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Re: Sonar Boxed Version 2015/01/23 12:23:48 (permalink)
I agree.
I think that Cakewalk should make it 'abundantly' clear to all potential buyers that boxed versions do not contain media! Everyone knows that when a person buys a boxed version, the usual expectation and understanding is that they will be receiving physical media, which is also the primary reason why we would buy the boxed version. Not only are downloads a big problem for some peoples' situation, but it can make things more expensive for some of us because of internet download data costs; what's more, the type of internet i have will not allow more than 500mbs of data downloads in one day, which pretty much makes it 'impossible' for me to download Sonar at all. If i bought a boxed version of Sonar from a retailer, and found know physical media inside, i would go off my head and punch holes in the wall. This is a serious issue Cakewalk! Please make sure people here are well-informed one way or another that boxed versions do not include physical media, so that on one else stumbles across this very unpleasant surprise. Secondly, Laptops without a CDRW drive are still very much in the minority, and i for one still burn CDs of my music as my primary archival method. Now that i've said that, i applaud Cakewalk for this...
 
"We understand and hear you loud and clear. We are working on making DVD's available through our online store. They will be made 'on-demand' with the latest ISO, and we are working on a plan to make sure that the DVD is always within 2 months of the latest SONAR builds."
 
I say Phew! The only thing i don't understand is why on-demand DVD's could still be behind the latest ISO by 2 months, doesn't make sense. One question Cakewalk, are the DVD's available for order as of now, or is this service coming soon. Is the option there now in the Cakewalk Store to include DVD's, even if they will take a while to get here?
#16
mettelus
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Re: Sonar Boxed Version 2015/01/23 12:46:54 (permalink)
Hmmm... This is sort of funny, since I had a friend buy me Platinum as a gift, so I requested they get the boxed version from SW, then I could decide when to redeem it and have the media. To add to the comedy, SW called me to tell me that it was a pre-order and would not ship till stocked (sort of spoiling any "surprise" from a gift)...

Now that I see this thread, I am thinking "Why does SW need to wait for stock to come in???? They could print the redemption code and mail it it a letter!!!!"

They are LITERALLY going to FedEx an empty box???? Whose "brain child" was this?

BTW, SW never mentioned there was no media, and I specifically said I preferred media for this version... Implying that SW did/does not know either (or he could have corrected me).

Thank goodness that $22.50 shipping cost was "free," but also coincides with JRR's group buy discount. Things that make you go "Hmmm..."
post edited by mettelus - 2015/01/23 12:53:42

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#17
scook
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Re: Sonar Boxed Version 2015/01/23 12:51:07 (permalink)
The fault lies partially with Sweetwater. It makes little sense for them to sell the boxed version through their website. Cakewalk has to have a boxed version for retail outlets to put on the shelves. Sweetwater should pull the boxed version from their website or at least make clear what the box contains.
#18
einstein36
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Re: Sonar Boxed Version 2015/01/23 12:56:54 (permalink)
Willy Jones [Cakewalk]
Hi All,
 
The boxed version does not include DVD's. It has a Redemption Code that activates your 12 month membership.
 
Why No DVD's?
1) The pace at which we are delivering updates means that by the time a DVD gets to a shelf it will already be obsolete.
2) It's a huge resource and time sink to be managing shipping DVD's to dealers, swapping out stock when they have old versions and honestly its a bad customer experience to buy a 'new thing' and have it actually include something that is 6 months old. 
3) The number of users that actually purchased DVD's the last few years is really, really low to the point where printing a large pile up front doesn't make much sense.
4) Less and less computers are shipping with DVD drives, especially laptops.
 
My Internet is miserable and DVD's would make my life not miserable
We understand and hear you loud and clear. We are working on making DVD's available through our online store. They will be made 'on-demand' with the latest ISO and we are working on a plan to make sure that the DVD is always within 2 months of the latest SONAR builds. 




Hi there Willy,
 
Could you please clarify this, because at the top, you said, "The boxed version does not include DVDs. It has a redemption code that activates your 12 month membership."
 
but at the end of your post, you said, "
My Internet is miserable and DVD's would make my life not miserable
We understand and hear you loud and clear. We are working on making DVD's available through our online store. They will be made 'on-demand' with the latest ISO and we are working on a plan to make sure that the DVD is always within 2 months of the latest SONAR builds."
This indicates there will be physical dvds then....
 
Thanks...
 

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#19
AT
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Re: Sonar Boxed Version 2015/01/23 13:00:04 (permalink)
They ought to burn the DVDs for people to have and charge extra for the Boxed version.  I'm fine w/ download and have a bunch of old boxes (and DVDs!) laying around.  But I understand if you have slow internet etc.
 
You would still need to download the latest updates, but those are usually smaller files.  DimPro and the loops are the real problem bandwidth wise.  There should always be a separate installation for the synths and media so the SONAR update is small and you don't run into activation problems.  I've got 4-5 DimPros listed in my old account.
 
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Beepster
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Re: Sonar Boxed Version 2015/01/23 13:13:09 (permalink)
Willy Jones [Cakewalk]
Hi All,
 
The boxed version does not include DVD's. It has a Redemption Code that activates your 12 month membership.
 
Why No DVD's?
1) The pace at which we are delivering updates means that by the time a DVD gets to a shelf it will already be obsolete.
2) It's a huge resource and time sink to be managing shipping DVD's to dealers, swapping out stock when they have old versions and honestly its a bad customer experience to buy a 'new thing' and have it actually include something that is 6 months old. 
3) The number of users that actually purchased DVD's the last few years is really, really low to the point where printing a large pile up front doesn't make much sense.
4) Less and less computers are shipping with DVD drives, especially laptops.
 
My Internet is miserable and DVD's would make my life not miserable
We understand and hear you loud and clear. We are working on making DVD's available through our online store. They will be made 'on-demand' with the latest ISO and we are working on a plan to make sure that the DVD is always within 2 months of the latest SONAR builds. 




Interesting. Might I make a suggestion ("no Beeps, but we're sure you will anyway...")? Since the boxed versions were usually the initial release that needed to be patched anyway why don't you guys save yoursleves (and everyone else) unnecessary confusion and just take an annual or bi-annual snapshot of the current version (of course timing it so the boxed versions are going to be a snapshot of a solid/stable release) and sell that instead of "on demand" or screwing around with doing it over and over again throughout the year?
 
That way it doesn't change much from the old way. You buy a box, you get the media for that year's release, then the user can update/patch at their leisure. It would be less stressful all around, less costly for you guys (and us because ultimately the end user pays for increased costs), would be easier on the retailers, less potential crud going into landfills, etc, etc.
 
And considering many Cakers are resistant to epic change (as am I) it could keep those folks in more familiar territory and reduce possible ranting, raving and general gastric distress.
 
Just a thought. I'm kind of of the opinion that the new model should attempt to retain as much similarities to the old model as possible for those who choose to keep things the same while still offering all the extra options and benefits of the new way. I think you guys have done an excellent job of acheiving that. This seems to be the one exception. I mean ISO snapshots on a "per request" basis actual seems like it would be better in many ways but I think it could quickly turn into a mess... mostly for you guys. Also there ain't nothin' quite like walking into a music store, buying your brand spankin' new DAW and hearing those discs rattlin' around in there ready and waiting to be installed.
 
JMO
#21
dwardzala
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Re: Sonar Boxed Version 2015/01/23 13:13:12 (permalink)
scook
The fault lies partially with Sweetwater. It makes little sense for them to sell the boxed version through their website. Cakewalk has to have a boxed version for retail outlets to put on the shelves. Sweetwater should pull the boxed version from their website or at least make clear what the box contains.


Sweetwater does have a retail store at their site, but for on-line ordering you are absolutely correct.

Dave
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#22
Teds_Studio
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Re: Sonar Boxed Version 2015/01/23 13:21:34 (permalink)
For those who have slow internet or limited data....surely you know someone who has a faster connection...friend, relative, etc...?  It wouldn't help much with trying to use the Command Center...but you could at least get the program download.  And, you would have the latest update.  Once I download anything I burn it to a data CD or DVD so I have a hard copy. 
 
Can you imagine companies these days including an 1100 page user manual?  :) .  Most things used to come with a printed manual....but not anymore.  I can not blame CW for their policy on discs.  Updates, especially for a new version can and will come fairly often.
 
I'm not dismissing the concerns of those in question...but just suggesting an alternative.

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#23
Beepster
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Re: Sonar Boxed Version 2015/01/23 13:27:15 (permalink)
Or of course you could switch to the USB flash drive release that seems to be becoming de rigeur lately instead of DVD's. That would save on packaging. Not sure how that affects manufacturing costs though.
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fwrend
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Re: Sonar Boxed Version 2015/01/23 13:30:32 (permalink)
Wow, that really sucks. Bad communication all around. I just ordered the Boxed version yesterday ASSuming there would be MEDIA. Oh well, off to call my SW rep......
#25
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Re: Sonar Boxed Version 2015/01/23 13:30:58 (permalink)
For me, the issue is not who you know or how to get download, it is how the product is sold at the retail level. To my knowledge this is the first time the boxed version does not contain media. The printed manual has nothing to with it. The fact the box includes
Willy Jones [Cakewalk]
 printed versions of the getting started and quick start guides.

is laughable. Who buys the boxed version for the inserts? Alternative acquisition strategies are fine as long as the consumer knows up front an alternate method will be needed to get the product after purchase.
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einstein36
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Re: Sonar Boxed Version 2015/01/23 13:41:26 (permalink)
Beepster
Or of course you could switch to the USB flash drive release that seems to be becoming de rigeur lately instead of DVD's. That would save on packaging. Not sure how that affects manufacturing costs though.


Man...I totally forgot about USB sticks...more and more companies are doing this since DVD readers are going away like the DoDo bird:).....
I would definitely still pay for a usb stick or what ever media Cakewalk would offer:)
 

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#27
dwardzala
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Re: Sonar Boxed Version 2015/01/23 14:01:13 (permalink)
A USB stick with some cake branding and the software would be cool.  Even better if it came in a coffee mug 

Dave
Main Studio- Core i5 @2.67GHz, 16Gb Ram, (2) 500Gb HDs, (1) 360 Gb HD
MotU Ultralite AVB, Axiom 49 Midi Controller, Akai MPD18 Midi Controller
Win10 x64 Home
Sonar 2017.06 Platinum (and X3e, X2c, X1d)
 
Mobile Studio - Sager NP8677 (i7-6700HQ @2.67MHz, 16G Ram, 250G SSD, 1T HD)
M-Box Mini v. 2
Win 10 x64 Home
Sonar 2016.10 Platinum
 
Check out my original music:
https://soundcloud.com/d-wardzala/sets/d-wardzala-original-music
 
 
#28
Beepster
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Re: Sonar Boxed Version 2015/01/23 14:20:48 (permalink)
dwardzala
A USB stick with some cake branding and the software would be cool.  Even better if it came in a coffee mug 




Oh you just KNOW that would sell like crazy around here. lol... good call.
 
I would prefer a Cakewalk pint glass though.... 'cuz... BEER!
#29
dwardzala
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Re: Sonar Boxed Version 2015/01/23 14:35:05 (permalink)
Beepster
dwardzala
A USB stick with some cake branding and the software would be cool.  Even better if it came in a coffee mug 




Oh you just KNOW that would sell like crazy around here. lol... good call.
 
I would prefer a Cakewalk pint glass though.... 'cuz... BEER!


Why stop a just the pint glass - we could have a whole bar set.  Rocks glasses, shot glasses, pint glasses. . .
 
Of course use of such stuff would ultimately impede any progress I would make on producing music.

Dave
Main Studio- Core i5 @2.67GHz, 16Gb Ram, (2) 500Gb HDs, (1) 360 Gb HD
MotU Ultralite AVB, Axiom 49 Midi Controller, Akai MPD18 Midi Controller
Win10 x64 Home
Sonar 2017.06 Platinum (and X3e, X2c, X1d)
 
Mobile Studio - Sager NP8677 (i7-6700HQ @2.67MHz, 16G Ram, 250G SSD, 1T HD)
M-Box Mini v. 2
Win 10 x64 Home
Sonar 2016.10 Platinum
 
Check out my original music:
https://soundcloud.com/d-wardzala/sets/d-wardzala-original-music
 
 
#30
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