Confused About Upgrade Pricing

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bitSync
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2015/01/27 14:46:31 (permalink)
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Confused About Upgrade Pricing

I logged into my SSO and went to the store to upgrade from Sonar Producer X3e to Sonar Platinum.  Says the price is $525 for the upgrade in my cart.  Does that sound right?

Win7 Pro x64 SP1 / SONAR Platinum x64 (latest) / Mackie d8b + D8Bridge x32 v1.1 = MCU DAW Controller / Frontier TranzPort DAW Controller / Studiocat 3.20 GHz Intel i7 950, 24 GB DDR3 1600 RAM, Gigabyte GA-X58A-UD3R 2.0 Mainboard, 2TB SATA3 SSD / NVIDIA GeForce 9500 GT v341.95 / RME HDSP9652 PCI (ASIO) / RME ADI-8 QS / 24 bit at 44.1 / New Belgium 1554 / My Stuff

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    Anderton
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    Re: Confused About Upgrade Pricing 2015/01/27 14:49:28 (permalink)
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    No! Let Cakewalk know - this is a problem. i think the update price is currently $149.

    The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
    #2
    bitSync
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    Re: Confused About Upgrade Pricing 2015/01/27 14:51:26 (permalink)
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    Anderton
    No! Let Cakewalk know - this is a problem. i think the update price is currently $149.


    That's reassuring news.  Thanks, Craig!

    Win7 Pro x64 SP1 / SONAR Platinum x64 (latest) / Mackie d8b + D8Bridge x32 v1.1 = MCU DAW Controller / Frontier TranzPort DAW Controller / Studiocat 3.20 GHz Intel i7 950, 24 GB DDR3 1600 RAM, Gigabyte GA-X58A-UD3R 2.0 Mainboard, 2TB SATA3 SSD / NVIDIA GeForce 9500 GT v341.95 / RME HDSP9652 PCI (ASIO) / RME ADI-8 QS / 24 bit at 44.1 / New Belgium 1554 / My Stuff

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    Splat
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    Re: Confused About Upgrade Pricing 2015/01/27 14:51:33 (permalink)
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    I'll throw this into the Cakewalk store forum...

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
    #4
    bitSync
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    Re: Confused About Upgrade Pricing 2015/01/27 14:53:40 (permalink)
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    My apologies if I hit the wrong board...

    Win7 Pro x64 SP1 / SONAR Platinum x64 (latest) / Mackie d8b + D8Bridge x32 v1.1 = MCU DAW Controller / Frontier TranzPort DAW Controller / Studiocat 3.20 GHz Intel i7 950, 24 GB DDR3 1600 RAM, Gigabyte GA-X58A-UD3R 2.0 Mainboard, 2TB SATA3 SSD / NVIDIA GeForce 9500 GT v341.95 / RME HDSP9652 PCI (ASIO) / RME ADI-8 QS / 24 bit at 44.1 / New Belgium 1554 / My Stuff

    #5
    scook
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    Re: Confused About Upgrade Pricing 2015/01/27 15:06:40 (permalink)
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    If the price is wrong in the cart, it may be due to X3 missing from your product list in https://www.cakewalk.com/My-Account/Products. If this is the case, here is an FAQ which may help http://forum.cakewalk.com/FindPost/3148924
    #6
    bitSync
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    Re: Confused About Upgrade Pricing 2015/01/27 15:31:36 (permalink)
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    Thanks Steve.  I hadn't checked my product history but I suspected that might be it having seen some of the posts about store history anomalies.  I'll check it out tonight.  Best regards.

    Win7 Pro x64 SP1 / SONAR Platinum x64 (latest) / Mackie d8b + D8Bridge x32 v1.1 = MCU DAW Controller / Frontier TranzPort DAW Controller / Studiocat 3.20 GHz Intel i7 950, 24 GB DDR3 1600 RAM, Gigabyte GA-X58A-UD3R 2.0 Mainboard, 2TB SATA3 SSD / NVIDIA GeForce 9500 GT v341.95 / RME HDSP9652 PCI (ASIO) / RME ADI-8 QS / 24 bit at 44.1 / New Belgium 1554 / My Stuff

    #7
    bitSync
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    Re: Confused About Upgrade Pricing 2015/01/28 07:10:53 (permalink)
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    According to the store -
     
    It looks like you do not own any Cakewalk products yet.
     
    It looks like I'll have to try the alternate email registration techniques to get my product history back...

    Win7 Pro x64 SP1 / SONAR Platinum x64 (latest) / Mackie d8b + D8Bridge x32 v1.1 = MCU DAW Controller / Frontier TranzPort DAW Controller / Studiocat 3.20 GHz Intel i7 950, 24 GB DDR3 1600 RAM, Gigabyte GA-X58A-UD3R 2.0 Mainboard, 2TB SATA3 SSD / NVIDIA GeForce 9500 GT v341.95 / RME HDSP9652 PCI (ASIO) / RME ADI-8 QS / 24 bit at 44.1 / New Belgium 1554 / My Stuff

    #8
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