You Don't own any Cakewalk products !!!!!

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jwh
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2015/01/27 15:46:40 (permalink)

You Don't own any Cakewalk products !!!!!

Hi,
I haven't been on for a while, just looking every so often, you know you pick up
lots of info just looking on this site, so I decided to have a look at Platinum, upgrading
from X3 Producer, but in my account it says I don't own any Cakewalk products, I've owned
Cakewalk products for a few years now, going back to 8.5, therefore would have
to pay the full price, what's going on here ?
 
John 

i7/16GB RAM, Win 10 X 64, Sonar Platinum
Komplete Audio 6, HagstromF200P, Ibanez Talman, Fender Bass, Rokit 8 Monitors, Maschine MK2, TC Voicelive Touch, Spark LE  
  
http://www.reverbnation.com/thesubroom 
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    denverdrummer
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    Re: You Don't own any Cakewalk products !!!!! 2015/01/27 15:52:35 (permalink)
    This I believe has to do with the single sign on issue, it's been reported by others.
     
    Check out this thread and follow the instructions:
     
    http://forum.cakewalk.com/Please-read-before-you-purchase-SONAR-m3147160.aspx
     
    Basically, they don't have your old sonar login, synced with the new single sign on, and thus the products that you purchased under the new login system, don't show up.

    Win 10 Pro 64 bit, Dell Inspiron 15, core i7, 16GB RAM, Focusrite Scarlett 18i20, Mackie MR5 Mark 1 speakers
    #2
    perfectprint
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    Re: You Don't own any Cakewalk products !!!!! 2015/01/27 15:52:39 (permalink)
    theres been some changes in store/account/forum structure. you can read up on it here: 
    http://forum.cakewalk.com/Please-read-before-you-purchase-SONAR-m3147160.aspx and http://forum.cakewalk.com/Please-Read-How-to-restore-any-missing-products-your-Cakewalk-SSO-Account-m3148924.aspx
     
    otherwise just contact support, they have been helping people out with missing products. 

    Sonar Platinum                      

    #3
    jwh
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    Re: You Don't own any Cakewalk products !!!!! 2015/01/27 15:59:47 (permalink)
    Thanks Guys !!

    i7/16GB RAM, Win 10 X 64, Sonar Platinum
    Komplete Audio 6, HagstromF200P, Ibanez Talman, Fender Bass, Rokit 8 Monitors, Maschine MK2, TC Voicelive Touch, Spark LE  
      
    http://www.reverbnation.com/thesubroom 
    http://www.facebook.com/thesubroom   
    #4
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