sonarplt.exe stopped working

Anyone?

I crashed platinum, playing a loop and sampling the rematrix solo presets, I sent the error report. I now have a sonarplt.exe shortcut placed on the desktop ?? Do I execute it?

Well that didn't last long. New project, loaded a wav for a verse, ctl + right arrow on keyboard to extend view...'sonarplt' stopped working. Hang in Taskbar and we're back to our old tricks...didn't last long. I enjoy a couple of days of 'perfect' play though...I didn't get my hopes up though. Good one Sonar, bring it on.

well this is just not travelling well. Got the rda1117.dll 'unhandled exception' error. Project keeps crashing, once to desktop without a 'sonarplt stops working'.
 
I did some NI updates this morning and it did the c++ redistributable overwrite thing. Updated Kontact 5, Maschine, Evole R2. 
 
Will try the project in X3e

I've provided info for this issue but no-one seems to be helping at all. With all the wisdom on this forum, why is no-one responding? This is the 2nd post of this type of issue. Now with one project, I'm getting the issue with X3 as well...very frustrating and with Cakewalk Tech Support being over a week to respond, I feel very stuck. 
 
Perhaps my headline should read something dramatic like 'I'm leaving', or 'goodbye Sonar'. I've seen other members get a lot of response by posting titles like these. Perhaps also being negatively critical of this platform also seems to get reaction and ultimately at least some kind of support...maybe better than indifference?

Thanks...I'm aware this is a user forum...where else though do I go to get support? I'm not ringing Cakewalk from Australia - as I have mentioned in past posts - as I cannot afford it - and on that point, why isn't there cost-effective phone contact for end-users who live in other countries?
 
Upgrading to Plt has cost me more than I can afford as currently as I'm not working. From the 'get-go' I had blue screens when first installing PLT, which had me installing in safe mode. This was apparently to do with bitdefender virus protection - bdfsfltr. 
 
All I want is a stable DAW to create music...and if there are issues, then to get some support. A week goes by after contacting Tech Support with no response. I realise you're busy, but hey, so am I. I have many projects to work on currently and this is not helping...but I am grateful someone has responded at least.
 
I have tried searching for rda1117.dll on my system but it wasn't found.
 
After Sonar stops working, there is an on-going issue of it hanging in Task Manager. After around 5mins, it disappears and restarting Sonar will typically say it can't be found. I have to unplug the Quad and replug it for Sonar to 'see' it, despite being able to play sounds in Windows...that is by testing playback devices. This particular issue has NEVER been solved by either Cakewalk nor Roland!
 
I'm sorry if I come across as being angry...but I am! How many times do I have to report these occurrences before someone out there can finally solve why I have these on-going issues? The last time I had a lot of issues, many said about the creative drivers - elite pro - and maybe hardware related issues, 3rd party plug-ins etc. So I build a powerful system, put on an 'ultimate' 64bit OS, get lots of ram, i7 8 core blah blah and got a Roland Quad Core reputed to have been designed to work with Sonar. How much more do I have to spend to get a stable system? Okay that's obviously rhetorical. 
 
On another matter, there is apparently a known issue with Kontact 5 and Sonar? This is what NI tells me as I have also had 'mini-crashes' as well...it goes on. I think 3rd party VST creators should ensure that their plug-ins work successfully with specific DAWs and not sell them - or update them - until they work properly. It just complicates everything between OS's, DAWs, hardware, software, drivers blah blah. Maybe Sonar should have a more comprehensive system of identifying and stopping 3rd party VST's from bringing it down.
 
Sorry for the vent...I feel very isolated with these issues and not supported and/or assisted. I appreciate I'm not the only one with issues. I do post this in the event other users have similar issues and they may provide solutions having had similar issues. Surely I can't be the only one to own a 'bum' system?/
 
 
 
 
 
 

Hi Alex. Okay, found the RDA1117.dll. I knew that it was associated with the Roland Quad Capture. There appears to be several versions in this particular folder. Was going to attach a screen shot but no options to upload image.
 
Basically says : 'roland quad capture driver update\quad_wind 
Application extension.

Am I though the only person having issues with the quad-core and Sonar? I have seen other with issues and this audio interface and its performance and/or issues with Sonar...but again I am unsure if it's the only thing that causing crashes.
 
Thanks for your encouragement tenfoot...every day starts out good. Cheers.

I suggest.
http://www.roland.co.uk/products/quad-capture/downloads/
 
Install the system update.
Uninstall and reinstall the Roland Quad-Capture drivers whether you are on the latest versions or not (reboot inbetween).
 
See if that gives...
 
Cheers...

Make sure you have the latest firmware, not just the latest drivers.
 
I certainly understand your frustration, but it does seem to be system-specific. I'm not seeing the same kind of reports from others. The good news is that when you do have this type of problem, it's usually just one thing that's a problem and once you fix that, all is well. It definitely looks driver-related. It may have something to do with multiple DLLs installed.

I just started having this problem.  I get it upon the first launch of Platinum after turning on the computer.  After that, I close the program, restart it and no issues whatsoever.  Still annoying and looking forward to a fix!
 
Good luck to the OP!

Well I'm back to X3e, so Platinum has been a bit of waste of money for me. It's too unstable with Kontact 5 and Melodyne issues, blue screen installation/update issues, and other 'unknown stop working issues'...maybe that's not Plt in itself, but I need a reliable DAW and at least I'm able to work consistently with X3.

Hi Alex...yes I did the uninstall and reboot driver thing. I have needed to use Melodyne on one of my recent projects and after the last crash - submitted and confirmed with Noel sending it to Celemony - I only use X3 as it's reliable.
1 - 3, all up to date.
4 - Awaiting NI to provide a fix for Kontact 5 Issue.
5. Intel identified an updated driver but it failed to install.
6. Display drivers current.
 
Re-installing Windows and the myriad of drivers, software updates/install is a nightmare and too time-consuming to risk coming out the other side with possibly the same issues occurring. I'd rather just use X3 and wait for some updates for Plt to see whether it improves...after all, by the time X3e came around, things continued to generally improve overall. 
 
I'd also rather wait until I'm in a position to build a new system with perhaps Win 10.
 
Thanks for your suggestions.
 

wizard71
I have had a serious issue with rda1110.dll which is the octa capture asio driver and kontakt 5. Cake support declared it to be rolands problem but after extensively trying to get them (roland) to do something about it I gave up. More than a couple of instances open running LA scoring strings and the project wont even load, instant crash. I found a way round it by freezing the instances of Kontakt and saving every time i was finished for the day, and unfreezing them after I had loaded the project the next time. Major PITA!
I ended up changing to the WDM/KS drivers and haven't looked back since. 

I think all of us with Roland interfaces (especially Octa-Capture) need to bug Native Instruments and report all of these problems!!!
 
NI needs to fix Kontakt 5 behaviour when running with an Octa-Capture ... throughout X2/X3 and now Platinum virtually every of the few crashes I had could be traced (after long time research) to only happen when both Kontakt 5 and Octa-Capture are involved  (believe me I have tried all updates, firmware updates and what else is there) ...
 
So in the past 2 years I had to use the same practise i.e. "freezing the instances of Kontakt and saving every time i was finished for the day, and unfreezing them after I had loaded the project the next time. Major PITA!" However, this was the only thing that ensured trouble free working (and having auto-save enabled whenever working with non-frozen K5 tracks) ...
 
Now with Sonar Platinum I quickly ran into the same troublesome situation (see http://forum.cakewalk.com/FindPost/3169497) and blamed Platinum to be unstable until Noel helpfully pointed out that it's once more the Octa-Capture driver that crashes after K5 did someting nasty ...

CakeAlexS
It looks system specific to me. I'm not sure if Platinum updates will help... They might but unlikely in my book.
If Intel update identifies the driver you should be able to download it manually somewhere. If you are still having issues installing it I suspect it's again a system specific issue.
 
I hope you are running a virus scanner.
 
Cheers...

It appears - as I mentioned - that it's the virus program bitdefender - that interferes with the installing/update of Plt, even though white-listed - although come to think of it, I didn't white-list the Command Center.
 
With Melodyne however, it works quite well in X3 but brought down Plt. So I'm not sure how 'system-specific' that is?