Think its time to give up on my Tascam US 1800

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ftf613
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2015/01/31 02:54:23 (permalink)

Think its time to give up on my Tascam US 1800

In have tried and tried to make my Tascam US 1800 work for recording but the latency between my recorded guitar tracks is just not usable. I have tried the new drivers but its still there. I come from the Roland RPC setup which used a PCI card. Never had latency issues, this is my first usb experience and I am pulling my hair out. Does anyone have suggestions for a unit $500 or less with 8 inputs?


FWIW I would love to keep the Tascam if I could get it to work. Thank you for any help anyone can offer.
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    cowboydan
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    Re: Think its time to give up on my Tascam US 1800 2015/01/31 03:49:03 (permalink)
    Have you tried to update your drivers? I see there is a new version V 2.05 since the 26-12-2014. I would try that first.
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    ftf613
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    Re: Think its time to give up on my Tascam US 1800 2015/01/31 09:38:15 (permalink)
    Sorry if I wasn't clear when I posted this I had been up for about 21 hours. When I referred to having tried the new drivers, that's what I meant is the new Tascam drivers.
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    BobF
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    Re: Think its time to give up on my Tascam US 1800 2015/01/31 10:26:43 (permalink)
    I asked this already but my post was deleted ...
     
    What are your latency numbers with what machine?  I've been thinkng about buying one of these.

    Bob  --
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    ftf613
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    Re: Think its time to give up on my Tascam US 1800 2015/01/31 13:36:10 (permalink)
    Where do I see the latency numbers?
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    BobF
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    Re: Think its time to give up on my Tascam US 1800 2015/01/31 15:08:40 (permalink)
    Pictures and all that  :)
     


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    ftf613
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    Re: Think its time to give up on my Tascam US 1800 2015/01/31 17:01:23 (permalink)
    I think I am getting somewhere around 11ms on the second to lowest setting.
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    BobF
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    Re: Think its time to give up on my Tascam US 1800 2015/01/31 21:11:25 (permalink)
    Thanks

    Bob  --
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    ftf613
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    Re: Think its time to give up on my Tascam US 1800 2015/01/31 23:53:43 (permalink)
    I pulled up a project that I recorded with my old set up. I solo'd the two rhythm guitars, I then imported a sub mix of the drums into a new project and re-recorded the rhythms then compared the two. With my Roland/RPC-1 PCI set up the only delay you can hear is just slight timing inaccuracies in my playing; slightly noticeable. The two recorded with the Tascam is more noticeable. It sounds like two guitarists that are basically in time but just not locked in with each other. I called my "go-to" place today (Sweetwater Music) the tech I talked to hasn't used the Tascam, he also uses Pro Tools so I dont know how helpful his advice will be. He said he has a slight latency but nothing that messes with his performance so after recording he "nudges" the file to synch it up. He also recommend I check out the Focusrite Scarlett 18i20.
    #9
    Cactus Music
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    Re: Think its time to give up on my Tascam US 1800 2015/01/31 23:55:21 (permalink)
    So when you say your having latency issues, Is this when you turn on input echo? 
     
    With my us1641 the best I could get was about 14 Ms but at that setting it would stutter. So I always used the "normal setting which was then around 22ms. 
    But I never would "hear" latency because I always monitored from the interface. 
    My problem was with using VST's and Effects. My system would just crap out if I tried anything complicated. I always blamed it on my computer which was older and only a duo core 4 Gigs of RAM. 
    I had to stay with my in laws for a week and I installed X3 on this HP i7 , 16 gig of RAM/ 7200 RPM drive mega computer and I had the same experience...So I got fed up and drove over to a music store and bought the Focusrite 6i6 and have never looked back. Tascam's drivers are just not great. 
    But to tell the truth, the RTL of the Scarlett is not a heck of lot better than the Tascam, it's the stability that's hugely improved. 
    Edit:
    I see we where typing at the same time.. If your tracks are not in sync then there's something gone weird, I never had that issue with my Tascam. 

    Johnny V  
    Cakelab  
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    #10
    ftf613
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    Re: Think its time to give up on my Tascam US 1800 2015/02/01 00:05:37 (permalink)
    I am monitoring direct through the Tascam. I run my Fractal Audio Axe FxII into an XLR input. I am not hearing echo or latency of what i am performing while recording as much when I play back. Sometimes when I am doing the second or another track, though I am in time with the drum track, I can hear I am slightly out of synch with the other guitar.


    My drummer has a 6i6 that he uses for triggering his drums and running Steven Slate. He let me borrow it tonight but after staying up late last night on this, sleeping about 2 hours, working today and just getting home from the evenings events I am beat. I am going to try it out in the morning. Any one have an idea of how I could post some examples?
    #11
    Cactus Music
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    Re: Think its time to give up on my Tascam US 1800 2015/02/01 00:08:46 (permalink)
    I'm glad I read this thread because of what cowboydan posted I just went to the Tascam support page and well .well they have finally updated the drivers, last update was 2011 so I never even bother looking anymore.. So this might just breath so new life into the old girl. Not overly optimistic that it's going to be earthshaking improvement but nice to be able to still carry on with Windows 8 support. 
    Thank you cowpiedan 

    Johnny V  
    Cakelab  
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    #12
    BobF
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    Re: Think its time to give up on my Tascam US 1800 2015/02/01 07:57:47 (permalink)
    If you're hearing delay during playback, you can set record latency adjustment and forget about it. 
     
    Go to Preferences>Audio>Sync and Caching.  Uncheck "Use reported latency" and set Manual Offset to zero.
    Set up a click track or something ... patch an output back to an input and record.
     
    Zoom in on the tracks ... you'll be able to see exactly how much RT latency you are experiencing by setting the timeline to show samples.
     
    Go back to prefs and set Manual Offset to this value.
     
    Now you can monitor direct and have your recorded tracks automagically adjusted to account for actual latency.  You should no longer hear the delay (other than timing of your actual playing) when you play it back.
     
     

    Bob  --
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    Cactus Music
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    Re: Think its time to give up on my Tascam US 1800 2015/02/02 11:23:32 (permalink)
    +1 I was going to recommend testing your offset. Sonar and the drivers do this automatically and normally it's never an issue. 
    So testing the function is one way to rule that out as being the issue. 
     
    Just a small change to the above method. 
     
    I would not change any setting first to see if the offset is being calculated correctly. This will change if you change audio buffer settings so it's best to leave it on auto if you can.
     
    Use a short patch cable and connect an output back to an input and re record any transient audio track. The more visual the transient spikes the better. If you don't have one, make a audio track by bouncing a midi drum track. 
    Record to a new audio track next to the original.
    To check for clock drift you might want a whole 3 minutes.
    Zoom in on the 2 tracks and see if there is any offset showing.
    Right now your using your ears. That is flawed. You need to test the system first.
     
    If the tracks line up all is good and you need to look elsewhere for what your hearing.  
     
     

    Johnny V  
    Cakelab  
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    #14
    ftf613
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    Re: Think its time to give up on my Tascam US 1800 2015/02/07 12:29:34 (permalink)
    SO I finally had the free time to test this today. I created a synth track w/AD2 set the tempo for 85bpm (dunno why I chose that tempo) and used the ride bell on every 8th note. I did about 5 minutes of audio and patched it into an input on my Tascam  recorded it. I then froze the synth track, zoomed in and viewed the timeline in samples. I checked the 2nd hit, the last hit and 2 in between. This is what I found:
    1st check-sample of synth-16942
                   sample of wave-19065
                            difference-2123
     
    2nd check-sample of synth-6285162
                   sample of wave-6287297
                            difference-2135
     
    3rd check-sample of synth-11672469
                   sample of wave-11674576
                            difference-2107
     
    4th check-sample of synth-14620228
                   sample of wave-14622339
                            difference-2111
     
    I panned the frozen synth track & the recorded wave track L/R and I can hear a difference. I do not know what to do with this data, I see that the average difference is 2119, but how do I apply this? Thank you all for your help with this!
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    BobF
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    Re: Think its time to give up on my Tascam US 1800 2015/02/11 20:49:39 (permalink)
    Sorry - I just noticed you posted back.  I'll do some math and post tomorrow
     
    What sample rate are you running?

    Bob  --
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    ftf613
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    Re: Think its time to give up on my Tascam US 1800 2015/02/12 07:54:59 (permalink)
    Thank you for your help. I have recently started doing my projects in 48k so they'll be compatible with my Fractal Audio Axe Fx II.
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    BobF
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    Re: Think its time to give up on my Tascam US 1800 2015/02/12 11:31:45 (permalink)
    OK, you measured 2119 (avg) sample latency.  At 48K, that's about 44.14ms.  Hearable for sure.
    At the bottom of this dialog, is the total roundtrip number in agreement with your measurement?

     
    At the bottom of this dialog, is the previous number listed and "Use ASIO Reported Latency" checked?  If the numbers agree, but the box isn't checked, then checking the box should set you up.  If the numbers don't agree, you leave the box unchecked and enter 2119 in the manual offset box.  NOTE:  The Device dropdown selection never stays at what I select.  It doesn't seem to matter.

     
    The downside to manual offset is that changing your driver settings will require you to change this number accordingly.  It's best if you're able to use Reported Latency.
     
    I hope this makes sense  :)

    Bob  --
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    ftf613
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    Re: Think its time to give up on my Tascam US 1800 2015/02/12 12:17:01 (permalink)
    Now I have my driver set as WDM, for some reason it seems ASIO doesnt work with the Tascam. I will check when I get home tonight. Thank you for all of your help.
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    Paul P
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    Re: Think its time to give up on my Tascam US 1800 2015/02/12 12:37:42 (permalink)
    ftf613
    Now I have my driver set as WDM, for some reason it seems ASIO doesnt work with the Tascam. I will check when I get home tonight. Thank you for all of your help.



    You really should concentrate on getting your interface to use its ASIO driver.
     
    Have you installed the latest Driver V2.05 for Windows from Dec. 26 ?
     
    What shows up in Sonar Preferences with respect to this driver ?
    Can you supply some screenshots ?
     

    Sonar Platinum [2017.10], Win7U x64 sp1, Xeon E5-1620 3.6 GHz, Asus P9X79WS, 16 GB ECC, 128gb SSD, HD7950, Mackie Blackjack
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    ftf613
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    Re: Think its time to give up on my Tascam US 1800 2015/02/17 17:07:29 (permalink)
    So U have tested and it seems like the Tascam (with the new driver) doesn't like ASIO but does like the WDM driver setting. A couple of questions, 1) For the distance between samples (for the manual offset) does it depend on the tempo? 2) If I use the manual offset will it affect the wave files, for example if I wanted to send my waves to another studio to mix? Or if I want to send the waves to my drummer to mess with who uses Ableton?
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    Cactus Music
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    Re: Think its time to give up on my Tascam US 1800 2015/02/17 18:43:08 (permalink)
    The new driver  ( for the us1641) was a total disappointment. No change at all for me. Still reporting a RT latency of 50ms. Lower than that I'll  get crackles.  
     
    So I changed to WDM mode and ran the test and then set the buffer slider in the middle somewhere. The crackles are gone and everything seems to work fine.  
    But I lost the outputs 3/4 ?? so I switched back to ASIO. 
    Anyhow, we are still dealing with crappy drivers. 
    The same computer has no issues at all with my Scarlett. 
     
    I'll run the loop back test later. 

    Johnny V  
    Cakelab  
    Focusrite 6i61st - Tascam us1641. 
    3 Desktops and 3 Laptops W7 and W10
     http://www.cactusmusic.ca/
     
     
    #22
    Cactus Music
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    Re: Think its time to give up on my Tascam US 1800 2015/02/17 20:52:09 (permalink)
    Very interesting results, but no surprises. Basically the Tascam in any mode at any settings sucks. 
    So here's some screen shots of my test. 
    First I'll show this screen shot of after I ran all 3 modes. 
    Top track 6 is original Midi drum track. 
    Next 7 is the frozen Session drummer audio track. Note- it lines up to the sample with the midi event. 
    Next 8 is the Tascam ASIO mode at Normal latency - it plays ahead by about 300 samples. ?? 
    Next 9 is the same but at the highest latency setting - It is exactly the same so buffers are not involved with this issue. 
    Next 10 is in Tascam WDM mode... it's late by 800 samples. 

    post edited by Cactus Music - 2015/02/20 22:23:42

    Johnny V  
    Cakelab  
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     http://www.cactusmusic.ca/
     
     
    #23
    Cactus Music
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    Re: Think its time to give up on my Tascam US 1800 2015/02/17 20:54:35 (permalink)
    This is Tascam ASIO normal setting 

     

     

    Johnny V  
    Cakelab  
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    #24
    Cactus Music
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    Re: Think its time to give up on my Tascam US 1800 2015/02/17 21:19:20 (permalink)
    Here is my Scarlett 6i6 in ASIO mode. I tried to test WDM but it said this was not possible. 
    Anyhow I tried a bunch of settings and all gave the same results. Bang on the money. 
     

     

    http://www.cactusmusic.ca/images/Scarlett%20Sync.png
     
    So as you see drivers do make a difference and sloppy timing is just not exceptable  to me. 
     
    post edited by Cactus Music - 2015/02/20 22:22:38

    Johnny V  
    Cakelab  
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    #25
    Paul P
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    Re: Think its time to give up on my Tascam US 1800 2015/02/17 21:51:00 (permalink)
    Johnny, I don't quite see what you're doing here so I have some questions that may or not make sense.
     
    How does an interface come into the picture when you're playing a midi track ?  Are you doing a loop back or something ?
     
    How can an interface react to a midi note before the note happens ?
     
    The tracks using the Scarlett look more like noise than drums.  Is there supposed to be a hit like with the Tascam ?
     
     

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    Cactus Music
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    Re: Think its time to give up on my Tascam US 1800 2015/02/17 22:19:02 (permalink)
    Good question. 
    Like I said I froze the session drummer track which creates an audio track. 
    That track lines up perfectly with the MIDI event.
     
    I really doesn't matter, mid or audio,  the point is that what your hearing at your audio interface is not in time with what your recording. It's out by enough to add up to a sloppy recording. I think the issue is people are unaware that this might be happening to them. As I mostly use the Tascam for live recording, it matters not. But overdubs would not be perfect. 
     
     Sorry the Scarlett screen shot is the wrong one I just noticed.. I had a better one. and I'd have to go fire up my DAW to get the right shot. I'll edit it later.. But trust me, everything was lined up to the sample. To me that tells me I'm using the right interface. 

    Johnny V  
    Cakelab  
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    3 Desktops and 3 Laptops W7 and W10
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    #27
    ftf613
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    Re: Think its time to give up on my Tascam US 1800 2015/03/28 11:22:32 (permalink)
    Thanks guys for your help. Hey BobF the 2119 was way off so I guess I do something wrong in my measurements. After some fiddling I have found that around 804 seems to work, though I recorded some tracks last night that may seem to differ, but could have easily been sloppy playing. Any thing else I should be looking at?

    Also i asked before but not sure anyone could answer but using offset, when I export tracks for someone to use in their DAW will this creates timing issues like with click tracks and the like?
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    pentimentosound
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    Re: Think its time to give up on my Tascam US 1800 2015/03/28 17:37:45 (permalink)
    On my 2.2 Ghz i7 16gb laptop using my Tascam us1641 with the new driver ("new"? Hmmm)at 44.1, shows 18msec 793 samples and at 48kHz is showing 16msec and 793 samples. I don't see any difference from the previous driver. I haven't tracked anything with the new driver yet, but plan to today. If I have enough time, I will try it also, on my new i7 4790k desktop. 
    Man, after getting happy about there being a new driver, I feel sucker punched by Tascam. After years of great gear, I feel "untrusting" of them, now. So, it seems, I will still be looking for a new I/O.........
    Michael
     

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    #29
    Cactus Music
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    Re: Think its time to give up on my Tascam US 1800 2015/03/28 19:03:51 (permalink)
    Sorry I haven't had a chance to test if mine will swicth to 48 Michael. Once I finished the Jazz recording I had to swicth back to my Scarlett to continue with other projects. I didn't want to have Sonar freak out about the interface. It actually doesn't freak out much because both have the exact same output configuration. 1/2 - 3/4 and SPDIF. 
    Might try it tonight. 
    But as I said there was a huge differance in the performance when using the better computer. The RTL will not change much because that's also partly a hardware issue and those hidden buffers. So you won't get better latency no matter what. But the fact that the driver seemed more stable than before and also the reported latency was very close this time make me think they did improve it somewhat. 
     
    While I had it hooked up I fired up a project with a lot of tracks and both VST's and effects. 
    This was where the Tascam bombed out on me in the past. It couldn't handle big projects. I bought the Scarlett and the problems went away immediately. But now the us1641 is working just fine. So the computer must be a factor. Make double sure the new drive did install properly. 
    Tascams driver install is terrible and I think this is part of the problem. Example. on the first office computer I originally did the loop back test  ( bad results), Windows 8.1 had always flagging the Tascam as not installed properly in that fix issue task bar thingy. That computer had the original 2.1? driver installed first and then I updated it to the new one. 
    On the DAW where it's working properly  I never had the old driver installed, I don't have that message. 
    If I have time I'll try obliterating all traces of the Tascam's drivers and re installing the new driver and see if it works better. It might be one of those issues for you too. 
     

    Johnny V  
    Cakelab  
    Focusrite 6i61st - Tascam us1641. 
    3 Desktops and 3 Laptops W7 and W10
     http://www.cactusmusic.ca/
     
     
    #30
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