benjaminfrog
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RESOLVED - TSAR-1R Pro Channel Module... No Icon?
I bought Softube's TSAR-1 from on online reatailer, not knowing that the included TSAR-1R would come with the Pro Channel module. This was a pleasant surprise. I notice, however, that, when selecting it from the list of available PC modules, unlike the rest of them, no icon is displayed. Am I missing a file or did Softube not create a PC icon for TSAR-1R? Thanks in advance for any insight.
post edited by benjaminfrog - 2015/02/09 22:45:25
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lawajava
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Re: TSAR-1R Pro Channel Module... No Icon?
2015/02/07 16:52:55
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All of the Softube ProChannel modules lack an icon when you're selecting them from the ProChannel module menu. Other than that they all work exactly as you would expect. They are well worth having.
Two internal 2TB SSDs laptop stuffed with Larry's deals and awesome tools. Studio One is the cat's meow as a DAW now that I've migrated off of Sonar. Using BandLab Cakewalk just to grab old files when migrating songs.
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benjaminfrog
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Re: TSAR-1R Pro Channel Module... No Icon?
2015/02/07 16:55:16
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Cool. Thanks for the explanation, Roger.
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jb101
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Re: TSAR-1R Pro Channel Module... No Icon?
2015/02/07 17:35:48
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lawajava
All of the Softube ProChannel modules lack an icon when you're selecting them from the ProChannel module menu. Other than that they all work exactly as you would expect. They are well worth having.
I have the Softube Bundle, and they all show icons in the ProChannel menu - TSAR1R included. Have you tried rescanning plug ins?
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lawajava
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Re: TSAR-1R Pro Channel Module... No Icon?
2015/02/07 18:12:21
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Interesting. Rescanned plenty over the years. They've never shown for me. Never bothered me either though.
Two internal 2TB SSDs laptop stuffed with Larry's deals and awesome tools. Studio One is the cat's meow as a DAW now that I've migrated off of Sonar. Using BandLab Cakewalk just to grab old files when migrating songs.
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benjaminfrog
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Re: TSAR-1R Pro Channel Module... No Icon?
2015/02/07 18:26:43
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I just rescanned and the icon still isn't showing.
I'm wondering if they're displaying for you, jb101, because you bought a bundle that was specifically designed for the Pro Channel, whereas with what I purchased, it was sort of an extra feature. Maybe they didn't package the icon with the version I bought.
As lawajava suggests, it's not that big of a deal, but I'd be lying if I said I didn't like the little aesthetic touches, like a nice icon. Maybe I'll contact Softube and see what they can do.
Thanks for chiming in, Folks.
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jb101
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Re: TSAR-1R Pro Channel Module... No Icon?
2015/02/07 18:33:52
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lawajava
Interesting. Rescanned plenty over the years. They've never shown for me. Never bothered me either though.
It may need a reset and rescan, I can't remember off the top of my head, and not at my DAW at the moment. If it doesn't bother you, then I wouldn't worry.
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Leadfoot
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Re: TSAR-1R Pro Channel Module... No Icon?
2015/02/07 18:34:11
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My Softube bundle never had icons in the PC menu either. It never bothered me enough to try to fix it though.
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jb101
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Re: TSAR-1R Pro Channel Module... No Icon?
2015/02/07 18:44:42
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I don't think that it would overly bother me, either.
But, if I found out that others were, I might wonder what else was not with my system.
The OP asked the question, and I seem to remember a similar query in the past.
YMMV.
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jb101
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Re: TSAR-1R Pro Channel Module... No Icon?
2015/02/07 18:48:07
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benjaminfrog
I just rescanned and the icon still isn't showing.
I'm wondering if they're displaying for you, jb101, because you bought a bundle that was specifically designed for the Pro Channel, whereas with what I purchased, it was sort of an extra feature. Maybe they didn't package the icon with the version I bought.
As lawajava suggests, it's not that big of a deal, but I'd be lying if I said I didn't like the little aesthetic touches, like a nice icon. Maybe I'll contact Softube and see what they can do.
Thanks for chiming in, Folks.
No problem, benjaminfrog, I like to help out, if I can. Seeing as Leadfoot said his Softube Bundle didn't show icons, then I am guessing it is something else. Did you reset as well as rescan?
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mudgel
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Re: TSAR-1R Pro Channel Module... No Icon?
2015/02/07 20:39:25
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I bought the Softube Mix bundle years ago when it first came out for ProChannel and it's always shown the icons in the select menu in ProChannel.
Mike V. (MUDGEL) STUDIO: Win 10 Pro x64, SPlat & CbB x64, PC: ASUS Z370-A, INTEL i7 8700k, 32GIG DDR4 2400, OC 4.7Ghz. Storage: 7 TB SATA III, 750GiG SSD & Samsung 500 Gig 960 EVO NVMe M.2. Monitors: Adam A7X, JBL 10” Sub. Audio I/O & DSP Server: DIGIGRID IOS & IOX. Screen: Raven MTi + 43" HD 4K TV Monitor. Keyboard Controller: Native Instruments Komplete Kontrol S88.
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Leadfoot
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Re: TSAR-1R Pro Channel Module... No Icon?
2015/02/07 21:05:37
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Hmmm....I wonder what in the world is causing them not to show up for me and the others. This is the first time I've heard that there are actually supposed to be icons for the Softube stuff. Now it's gonna bug me...
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lawajava
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Re: TSAR-1R Pro Channel Module... No Icon?
2015/02/07 21:21:25
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Leadfoot
Hmmm....I wonder what in the world is causing them not to show up for me and the others. This is the first time I've heard that there are actually supposed to be icons for the Softube stuff. Now it's gonna bug me...
Same here. Since they all never had it for me I just assumed it wasn't part of their design. Now I'm kind of curious. Not that curious, since it hasn't bothered me before. But if someone has a quick adjustment suggestion I'll certainly try that.
Two internal 2TB SSDs laptop stuffed with Larry's deals and awesome tools. Studio One is the cat's meow as a DAW now that I've migrated off of Sonar. Using BandLab Cakewalk just to grab old files when migrating songs.
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jb101
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Re: TSAR-1R Pro Channel Module... No Icon?
2015/02/08 09:27:53
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I am sure I have come across a similar issue before. I can't find the thread at the moment, but I will keep looking.
Has anyone tried a Reset and Rescan?
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Leadfoot
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Re: TSAR-1R Pro Channel Module... No Icon?
2015/02/08 17:30:36
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Yep, I've tried that before. I've had it since it was first offered a few years ago and it never has worked for me, using Windows XP and now Windows 7 (32 and 64 bit).
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Noel Borthwick [Cakewalk]
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Re: TSAR-1R Pro Channel Module... No Icon?
2015/02/08 19:02:02
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Odd. Did you migrate when you installed Platinum?
Can you check in the registry whether the VST bitmap cache path is pointing to the right place for platinum?
(If you don't feel comfortable editing the registry dont do this)
To do that open the registry editor (start | regedit.exe)
If you are running X64 go to the key HKEY_CURRENT_USER\Software\Cakewalk Music Software\SONAR\Cakewalk VST X64
For 32 bit SONAR go to HKEY_CURRENT_USER\Software\Cakewalk Music Software\SONAR\Cakewalk VST
Look at the string VSTBitmapCachePath
It should say %APPDATA%\Cakewalk\VSTBitmapCache\SONAR
If not change the value to that and then run SONAR again and rescan your plugins.
See if that fixes it.
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Leadfoot
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Re: TSAR-1R Pro Channel Module... No Icon?
2015/02/08 19:38:27
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Thanks for your response Noel. The registry is pointing to the correct place. I rescanned. I'm not sure what's up. It never worked with X3 Producer either.
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noggin489
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Re: TSAR-1R Pro Channel Module... No Icon?
2015/02/08 21:41:38
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I only have one icon showing in Platinum, I had them all in X3e. Its just annoying, doesn't affect things. However I have contacted Support and they say they are aware and will fix on next update. I have just tried Noels suggestion, but the string is correct.
Martyn UK
Sonar X3e/Platinum
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benjaminfrog
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Re: TSAR-1R Pro Channel Module... No Icon?
2015/02/09 08:09:26
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Hi, Noel. My registry lists %APPDATA%\Cakewalk\VSTBitmapCache\SONAR Producer, but I assume that's because I upgraded to Platinum from X3. Having said that, I looked through all the folders in that directory and none of them contains an icon for TSAR-1R.
Noggin489, when you say you've contacted support, do you mean Cakewalk or Softube? I contacted Softube and the initial response I got was that they were unaware of there being icons for the Pro Channel.
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benjaminfrog
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Re: TSAR-1R Pro Channel Module... No Icon?
2015/02/09 22:47:25
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Just reinstalled using Softube's new v2.1.68 installer and the icon now displays.
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noggin489
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Re: TSAR-1R Pro Channel Module... No Icon?
2015/02/10 00:32:33
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When I said I contacted Support I meant Cakewalk. I also asked about Sound Center not finding some samples in Platinum. They said they said they were aware of both issues (missing icons in Pro Console and missing samples within Sound Center) and they would be corrected in the next Platinum update.
Cheers
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jb101
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Re: TSAR-1R Pro Channel Module... No Icon?
2015/02/10 05:46:07
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benjaminfrog
Just reinstalled using Softube's new v2.1.68 installer and the icon now displays.
Glad you got it sorted, benjaminfrog.
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benjaminfrog
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Re: TSAR-1R Pro Channel Module... No Icon?
2015/02/10 12:37:34
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noggin489
When I said I contacted Support I meant Cakewalk. I also asked about Sound Center not finding some samples in Platinum. They said they said they were aware of both issues (missing icons in Pro Console and missing samples within Sound Center) and they would be corrected in the next Platinum update.
Cheers
Cool. Thanks for the clarification.
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