ericphilo
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Crashes frequent. Then program stays resident and can't restart for 5-10m.
Hi again. Solved pan problem with your help.
Crashing - unpredictable as to when, but often crashes upon starting transport (playback). It also happened just now when I tried to solo a track - that is hitting the "S" button did it. I then stays resident and trying to terminate results in error message (using Process Hacker 2) to effect of can't do it because it's in the middle of exiting.
Anyway, I've been advised to s&*tcan 32 bit add ons, which I believe I've done. Any other thoughts? I have a very simple computer setup that runs only x3. Could it be antivirus program (Norton)? Shot in the dark question, but I'm completely out of my depth here.
Eric X3 Studio Windows 8.1 64 bit HPE HP 180t Intel Core i7 920@2.67 Ghz 12Gb RAM GeForce GTX 260 Yamaha Motif XF8 M-Audio Fast Track Pro
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Splat 
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Re: Crashes frequent. Then program stays resident and can't restart for 5-10m.
2015/02/15 11:52:38
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Hi
Check you check windows task manager and see if bitbridge is running?
Thanks...
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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ericphilo
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Re: Crashes frequent. Then program stays resident and can't restart for 5-10m.
2015/02/15 12:37:58
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I don't see it as a process or an app
Eric X3 Studio Windows 8.1 64 bit HPE HP 180t Intel Core i7 920@2.67 Ghz 12Gb RAM GeForce GTX 260 Yamaha Motif XF8 M-Audio Fast Track Pro
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ericphilo
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Re: Crashes frequent. Then program stays resident and can't restart for 5-10m.
2015/02/15 12:45:21
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Interestingly just noticed that even on non-crash shutdown of Sonar it still stays resident for extended time.
Eric X3 Studio Windows 8.1 64 bit HPE HP 180t Intel Core i7 920@2.67 Ghz 12Gb RAM GeForce GTX 260 Yamaha Motif XF8 M-Audio Fast Track Pro
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JonD
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Re: Crashes frequent. Then program stays resident and can't restart for 5-10m.
2015/02/15 12:53:48
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You don't have an audio interface listed in your specs. In recent threads you've been asked a couple of times which audio interface you have, with no response. So... what is your interface, and is it up-to-date with firmware/drivers?
post edited by JonD - 2015/02/15 13:01:07
SonarPlat/CWbBL, Win 10 Pro, i7 2600K, Asus P8Z68 Deluxe, 16GB DDR3, Radeon HD5450, TC Electronic Impact Twin, Kawai MP11 Piano, Event ALP Monitors, Beyerdynamic DT770 Pro, Too Many Plugins, My lucky hat.
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Splat
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Re: Crashes frequent. Then program stays resident and can't restart for 5-10m.
2015/02/15 12:57:37
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Ditto.
Try disabling all your plugins to see if it still happens. You could also try running in Sonar safe mode. If it starts to work you need to rule out a plugin as the root cause of the issue.
Also it would be useful to exclude Sonar from the path of your virus scanner, maybe even temporarily disable it.
Cheers...
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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ericphilo
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Re: Crashes frequent. Then program stays resident and can't restart for 5-10m.
2015/02/15 18:44:39
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Thanks gentlemen. Sorry about leaving out the audio interface - it's an M-Audio Fast Track Pro.
I disabled all the plug-ins, although the Midi Effects (MFX) and Control Surfaces could not be disabled.
I also created exclusions for the Cakewalk folder under Program Files using Norton's "Items to Exclude From Scans" and "Items to Exclude from Auto-Protect, SONAR and Download Intelligence Detection.
However, X3 is still crashing.
While X3 was running, I did notice, by the way, that exporting to an mp3 now results in one file for each audio track, instead of one file with all, in this case 4, audio tracks in one song.
Eric X3 Studio Windows 8.1 64 bit HPE HP 180t Intel Core i7 920@2.67 Ghz 12Gb RAM GeForce GTX 260 Yamaha Motif XF8 M-Audio Fast Track Pro
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ericphilo
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Re: Crashes frequent. Then program stays resident and can't restart for 5-10m.
2015/02/15 18:48:10
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Should have mentioned that I also disabled Norton's antivirus and firewall to no avail.
Eric X3 Studio Windows 8.1 64 bit HPE HP 180t Intel Core i7 920@2.67 Ghz 12Gb RAM GeForce GTX 260 Yamaha Motif XF8 M-Audio Fast Track Pro
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robert_e_bone
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Re: Crashes frequent. Then program stays resident and can't restart for 5-10m.
2015/02/15 18:54:46
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Is your Windows maintenance up to current levels?
Also, any updates or firmware available for your audio interface?
I'm grasping here, as usually I have seen the presence of 32-bit plugins when this sort of hang is going on.
Sorry I don't have more to go on at the moment,
Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
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Splat
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Re: Crashes frequent. Then program stays resident and can't restart for 5-10m.
2015/02/15 18:55:51
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Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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FastBikerBoy
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Re: Crashes frequent. Then program stays resident and can't restart for 5-10m.
2015/02/15 19:57:53
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There was an issue with some MIDI interface drivers causing Sonar to stay resident a while ago. Notably for me M-Audio. I thought that was fixed a while ago though. I haven't experienced it since earlyish X3 versions. Which version are you running?
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ericphilo
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Re: Crashes frequent. Then program stays resident and can't restart for 5-10m.
2015/02/15 20:54:40
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I am running Windows 8.1; X3e build 246.
Maybe piece is corrupt? Ugh
it has 11 midi tracks and 3 audio tracks by the way - so a fair amount going on.
Audio firmware..."1.0". Hmmmm. That doesn't sound very modern. If that's not up-to-date, could it be that X3 doesn't behave well with it - they don't mesh well, so to speak?
hunkering down out here in NYC area...2 degrees and 21 below with wind chill...back tomorrow AM
Eric X3 Studio Windows 8.1 64 bit HPE HP 180t Intel Core i7 920@2.67 Ghz 12Gb RAM GeForce GTX 260 Yamaha Motif XF8 M-Audio Fast Track Pro
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stratman70
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Re: Crashes frequent. Then program stays resident and can't restart for 5-10m.
2015/02/15 22:52:32
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☄ Helpfulby tlw 2015/02/22 15:43:18
I had to get rid of my M audio stuff-besides crashes, it would never disconnect, well not easily from the PC or Sonar.
All went away when M audio went away.
Just a another experience.
Also I could not even find FAst track pro listed on M audio support and driver pages--not even under legacy. Of course, my eyesight isn't what it used to be
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swamptooth
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Re: Crashes frequent. Then program stays resident and can't restart for 5-10m.
2015/02/16 00:13:57
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The fast track line was acquired by avid and they should have drivers and firmware available. Check device manager for any ghosted versions of the ftp and remove them. The presence of them may cause instability.
Arvid H. PetersonSonar X3E Prod / X2A / X1PE | Cubase 9.5.1 | Reason 9.5 | Sibelius7 | Pure DataNative-Instruments Komplete 10 Ultimate and a smattering of other pluginsHome-brewed VSTs Toshiba Satellite S855-S5378 (16GB RAM, modified with 2x 750GB HDDs, Windows 8.1 x64) Samson Graphite 49, M-Audio Oxygen 49, Korg nanoPAD2, Webcam motion tracking programs M-Audio Fast Track UltraMember, ASCAP
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ericphilo
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Re: Crashes frequent. Then program stays resident and can't restart for 5-10m.
2015/02/16 19:40:55
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Thanks guys. Correct stratman70, I've dug around for updates and it appears the Fast Track Pro has been orphaned.
Any recommendations for a replacement?
Eric X3 Studio Windows 8.1 64 bit HPE HP 180t Intel Core i7 920@2.67 Ghz 12Gb RAM GeForce GTX 260 Yamaha Motif XF8 M-Audio Fast Track Pro
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Splat
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Re: Crashes frequent. Then program stays resident and can't restart for 5-10m.
2015/02/16 19:48:55
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Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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ericphilo
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Re: Crashes frequent. Then program stays resident and can't restart for 5-10m.
2015/02/19 16:34:04
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sorry for the late reply. I see that now. I'm going to give it a shot.
Eric
Eric X3 Studio Windows 8.1 64 bit HPE HP 180t Intel Core i7 920@2.67 Ghz 12Gb RAM GeForce GTX 260 Yamaha Motif XF8 M-Audio Fast Track Pro
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ericphilo
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Re: Crashes frequent. Then program stays resident and can't restart for 5-10m.
2015/02/22 14:03:18
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Splat, Swamptooth and Stratman70,
The update to the M Audio FastTrack Pro software and firmware greatly improved the stability. Weirdly after running it through the paces - that is to say, moving the transport bar around a lot and starting play, it started crashing.
It's almost as if some mysterious cache was getting filled up.
When I rebooted the computer, the crashing halted. Then after playing the tune for awhile, started crashing again, upon transport bar moves and then starts.
At this point, wondering if either
1. some settings in preferences should be altered
2. I should give up finally on the M Audio device and get an alternative.
Any advice out there, and if I replaced, any suggestions?
Thanks
Eric X3 Studio Windows 8.1 64 bit HPE HP 180t Intel Core i7 920@2.67 Ghz 12Gb RAM GeForce GTX 260 Yamaha Motif XF8 M-Audio Fast Track Pro
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tlw
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Re: Crashes frequent. Then program stays resident and can't restart for 5-10m.
2015/02/22 15:45:34
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One way to check if the audio drivers are a problem is to uninstall the M-Audio driver and point Sonar at the motherboard's sound card if it has one. It'll mean using the standard Windows drivers and latency will be dreadful, but if Sonar works with that then it points to the M-Audio as a likely suspect.
As for replacing the M-Audio, it really depends on how many inputs/outputs you need and what you want to spend and it's dofficult to suggest anything without knowing that other than saying RME and Focusrite seem generally well regarded.
Sonar Platinum 64bit, Windows 8.1 Pro 64bit, I7 3770K Ivybridge, 16GB Ram, Gigabyte Z77-D3H m/board, ATI 7750 graphics+ 1GB RAM, 2xIntel 520 series 220GB SSDs, 1 TB Samsung F3 + 1 TB WD HDDs, Seasonic fanless 460W psu, RME Fireface UFX, Focusrite Octopre. Assorted real synths, guitars, mandolins, diatonic accordions, percussion, fx and other stuff.
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stratman70
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Re: Crashes frequent. Then program stays resident and can't restart for 5-10m.
2015/02/22 16:25:05
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Well, I would up giving up and yes, I di have the 6110 drivers. But that's just me. I still use my Layla3G. Solid drivers but still a PCI card-so outdated. Never , ever a problem but I wouldn't recommend it due to the age even though it performs flawlessly in win 8.1x64. Depends on the company making the drivers and Echo is\was a great company.
My Roland Octa-capture runs very well with no issues on my laptop Win 8.1x64. And that's thru USB 3.0 ports. The quad capture and duo capture are similar, same drivers I believe (don't quote me)
Like TLW said depends on your needs. RME is nice but pricey so...........your budget is important.
The Roland's are not pricey and neither is Focusrite.
****And my post count is the same as it was on October 5, 2013, amazing bit of forum software we have here.
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stratman70
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Re: Crashes frequent. Then program stays resident and can't restart for 5-10m.
2015/02/22 16:26:12
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Double post-I think, sorry.
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ericphilo
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Re: Crashes frequent. Then program stays resident and can't restart for 5-10m.
2015/02/28 09:55:21
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Sorry for the delay; I was away from the forum getting crushed by other demands. I've had it with M-Audio. I should have done this a long time ago. Just ordered Focusrite Scarlett 2i4. Thanks so much. I would have been beating my head against the wall for a lot longer.
Eric X3 Studio Windows 8.1 64 bit HPE HP 180t Intel Core i7 920@2.67 Ghz 12Gb RAM GeForce GTX 260 Yamaha Motif XF8 M-Audio Fast Track Pro
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ericphilo
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Re: Crashes frequent. Then program stays resident and can't restart for 5-10m.
2015/03/08 17:55:30
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Hi
I just want to thank you for guiding me in the right direction. I have canned the m audio, now using a scarlett 2i4, and NO CRASHES!!!!!!!
ERIC
Eric X3 Studio Windows 8.1 64 bit HPE HP 180t Intel Core i7 920@2.67 Ghz 12Gb RAM GeForce GTX 260 Yamaha Motif XF8 M-Audio Fast Track Pro
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Splat
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Re: Crashes frequent. Then program stays resident and can't restart for 5-10m.
2015/03/08 19:21:56
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Glad you are up and running... ericphilo
that is to say, moving the transport bar around a lot and starting play, it started crashing.
Turning off the 64 bit precision engine in Sonar may fix this... Sorry I didn't post this earlier. Cheers...
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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