Boscoe
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After installing Platinum, Asio "interface Status: Unavailable"? [SOLVED]
Everything was working fine in Pro, but after uninstalling pro and installing Platinum I'm now getting an error in the Asio4All panel that shows a red X on my audio interface output. (Inputs appear to be okay.) A hint box pops up that suggests maybe something is conflicting, possibly the MS midi synth. I searched the 'net for info, and it looks like this is a common issue, yet I couldn't find a single useful answer. I can't find any info on how to disable the midi synth, but I'm not convinced this is the culprit anyway. In the audio device settings, Exclusive mode is NOT enabled. In Sonar, "share drivers with other apps" is checked. Many, MANY reboots didn't help. Tried deleting the aud.ini's from both Pro and Plat (not sure why the Pro one is still there) to force it to make a new one, but that didn't help. What is frustrating is that the issue appears to be specific to Sonar, because if I run Addictive Drums in standalone mode, the output works just fine. It's as though Sonar is conflicting with itself? I'm just using the built-in Realtek audio in my PC, and it was working great yesterday. I was actually amazed that I didn't have to tweak anything to get it going with Pro, I was expecting a fight. So I dunno what I broke, but it's broke. :( Win 7 pro 64 Intel Core i7-4770 3.4 GHz 24GB ram EDIT: BLARRGH! Seconds after posting this I thought "maybe I should see what happens when I ENABLE exclusive mode?" Well, that fixed it. So of COURSE the thing I try after posting works. GRRRR. But now I have a new question: I disabled my Behringer USB mixer while I was troubleshooting and it vanished from the playback devices list. Now I can't figure out how to get it back. If I look in Device Manager, it says it's enabled, but it doesn't show up on the playback devices panel, so I can't configure it or set it up with a volume control. Tried plugging and unplugging, but that didn't do anything.
post edited by Boscoe - 2015/07/04 00:43:18
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OldTimerNewComer
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Re: After installing Platinum, Asio "interface Status: Unavailable"? [SOLVED]
2015/07/04 03:02:03
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Reboot your computer. Most hardware(including your interface) is detected on boot up. Mel
Asus Sabertooth Z77. OCZ "Stealth" PSU 700w. Core i7 2600k @3.8 Ghz via XMP memory setting. AMD Radeon HD6450 CE 2GB DDR3 video. Corsair DDR3 1600Mhz (32 Gig). Kingston 512 GB SSD(OS/Software). WD 500 GB SATA(data) + 1 TB external. Focusrite Saffire Pro 40(FW)-v3.4. Windows 10 Pro Sonar Platinum Jamaica Plains Update ________________________________________ Ultimately YOU will be the hardest to convince that the Cake is done... Finish it. My Stuff: https://www.reverbnation.com/skeletonkrew9
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Boscoe
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Re: After installing Platinum, Asio "interface Status: Unavailable"? [SOLVED]
2015/07/04 11:47:43
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Tried that, no dice. :( Also noticed that the exclusive mode settings didn't stick and I had to set them again. Also Addictive Drums is now crashing when I try to launch it. WTF did I do?
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dwardzala
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Re: After installing Platinum, Asio "interface Status: Unavailable"? [SOLVED]
2015/07/04 12:19:15
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Just out of curiosity, what interface are you using? I noticed you mentioned ASIO4ALL which is a kluge of a workaround at best. Does your interface have proper ASIO drivers? Not saying this is what is causing your problem, but most people report sub-optimal performance using ASIO4ALL as opposed to proper ASIO drivers.
DaveMain Studio- Core i5 @2.67GHz, 16Gb Ram, (2) 500Gb HDs, (1) 360 Gb HD MotU Ultralite AVB, Axiom 49 Midi Controller, Akai MPD18 Midi Controller Win10 x64 Home Sonar 2017.06 Platinum (and X3e, X2c, X1d) Mobile Studio - Sager NP8677 (i7-6700HQ @2.67MHz, 16G Ram, 250G SSD, 1T HD) M-Box Mini v. 2 Win 10 x64 Home Sonar 2016.10 Platinum Check out my original music: https://soundcloud.com/d-wardzala/sets/d-wardzala-original-music
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57Gregy
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Re: After installing Platinum, Asio "interface Status: Unavailable"? [SOLVED]
2015/07/04 18:44:20
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is the Behringer USB mixer also an audio interface with true ASIO drivers? in which case you should delete ASIO4All from the computer and use the Behr.
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Boscoe
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Re: After installing Platinum, Asio "interface Status: Unavailable"? [SOLVED]
2015/07/06 12:43:17
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Thanks guys, it actually looks like there ARE ASIO drivers for both the Realtek and Behr (well, for the "USB audio" that it installs as, anyway). So I'll look into installing those and see if anything is improved. FWIW, the Behr is a small mixer with USB out. I'm only using it record audio out of my Kurzweils. But surprisingly, any latency I'm getting is so low that I can barely detect it, and that's with default settings in A4A and Sonar. And what I hear through the onboard Realtek is indistiguishable to what I hear if I plug my headphones directly into my Kurzweil, so I really have no complaints. :)
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Doktor Avalanche
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Re: After installing Platinum, Asio "interface Status: Unavailable"? [SOLVED]
2015/07/06 14:24:54
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You seem to have a number of threads going at the same time giving a really fragmented picture. Can you please confirm you have fully removed ASIO4ALL please. All your issues in the other threads could be related to this.
Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
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Boscoe
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Re: After installing Platinum, Asio "interface Status: Unavailable"? [SOLVED]
2015/07/06 22:33:58
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ASIO4ALL has been eliminated from my machine. The Behringer drivers are installed and some issues have gone away as you guys have predicted. :) The Realtek ASIO drivers I found are not being recognized by SOnar, I'm assuming because they are 32 bit? ANyway consider this thread closed because it looks like I have no choice but to 86 the Realtek and get a real interface. Expect to see me asking about them in the hardware forum. :)
------------------------------------------------- Dell XPS 8700 Win 7 64 pro Intel Core i7-4770 3.4GHz 24gb ram Nvidia Geforce GT 635 E-MU 1616m Behringer QX1202USB MIDISport 4x4 Anniversary Edition Kurzweil K2000VP & K2500RS Yamaha DTX 2.0 Drums Roland GI-20 Guitar interface Roland GK3 Midi Pickup attached to surprisingly not awful cheapo Johnson Strat copy
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dwardzala
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Re: After installing Platinum, Asio "interface Status: Unavailable"? [SOLVED]
2015/07/07 07:05:21
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Wise choice - you will be much happier in the long run with a real interface. Happy shopping.
DaveMain Studio- Core i5 @2.67GHz, 16Gb Ram, (2) 500Gb HDs, (1) 360 Gb HD MotU Ultralite AVB, Axiom 49 Midi Controller, Akai MPD18 Midi Controller Win10 x64 Home Sonar 2017.06 Platinum (and X3e, X2c, X1d) Mobile Studio - Sager NP8677 (i7-6700HQ @2.67MHz, 16G Ram, 250G SSD, 1T HD) M-Box Mini v. 2 Win 10 x64 Home Sonar 2016.10 Platinum Check out my original music: https://soundcloud.com/d-wardzala/sets/d-wardzala-original-music
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