Platinum x64 increasingly unstable when closing projects.

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LJB
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2015/04/22 08:21:13 (permalink)

Platinum x64 increasingly unstable when closing projects.

Anyone else having issues closing large projects? In the early days Platinum was super stable, but more and more of my projects hang upon closing. A little worrisome, to say the least..
 
Ludwig

Ludwig Bouwer, One Big Room Studios.
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23 Replies Related Threads

    lfm
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    Re: Platinum x64 increasingly unstable when closing projects. 2015/04/22 09:07:42 (permalink)
    The times I had issues in any daw, just as closing project, was due to some plugin that messed up memory.
     
    Try the Save copy to(or what it's called) and see if to do with actuall instances in project, or something else.
     
    The load project, play back a bar, and close - and see.
    Freeze half of synths at a time - and see if different.
    If not unfreeze and freeze other half - and see...
     
    Using new features like Mix recall - could be a source to trouble if changing a lot of plugins between saved mixes.
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    Rob[at]Sound-Rehab
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    Re: Platinum x64 increasingly unstable when closing projects. 2015/04/22 09:45:53 (permalink)
    LJB
    Anyone else having issues closing large projects? In the early days Platinum was super stable, but more and more of my projects hang upon closing. A little worrisome, to say the least..
     
    Ludwig




    Yes. I seem to be seeing this as well ... closing a project hangs/crashes Platinum and does not release audio driver and thus forces a reboot ...

    GOOD TUNES LAST FOREVER
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    BobF
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    Re: Platinum x64 increasingly unstable when closing projects. 2015/04/22 09:58:21 (permalink)
    It would be worthwhile to check your system event logs for HD SMART errors ... defrag, etc.
     
    It's difficult for me to image software itself becoming less and less stable over time.  It seems logical to me to look at things in the system itself that larger projects would put higher demands on.
     
    As early steps anyway.

    Bob  --
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    #4
    LJB
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    Re: Platinum x64 increasingly unstable when closing projects. 2015/04/22 10:23:02 (permalink)
    BobF, could it be that Sonar itself is creating those errors somehow? Just wondering..
     And where would I find these logs, if you don't mind elaborating?

    Ludwig Bouwer, One Big Room Studios.
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    BobF
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    Re: Platinum x64 increasingly unstable when closing projects. 2015/04/22 10:26:28 (permalink)
    Not impossible, but if the Sonar code was creating that kind of errors, the expectation is that a very large number of users would be experiencing the problem.
     
    I'm not suggesting where the errors are, just places to look to narrow it down.  I mention drives because a year or so ago I had a machine that suffered from a marginal drive.  It was ugly

    Bob  --
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    LJB
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    Re: Platinum x64 increasingly unstable when closing projects. 2015/04/22 10:31:56 (permalink)
    Aha, Drives... Not Drivers. Could be... I run two new Seagate SSHD Hybrids which are great, but anything is possible.

    Ludwig Bouwer, One Big Room Studios.
    --------------------
    Cakewalk
    with all the trimmings / Win 10Pro 64 / Intel i7-7700 / Asus Prime Z270k / 16GB DDR4 / RME HDSP9652 / RME UFX / Black Lion Audio ADA8000 / ART MPA & ART Pro Channel / Focusrite Voicemaster Pro / Aphex 107

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    BobF
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    Re: Platinum x64 increasingly unstable when closing projects. 2015/04/22 10:34:42 (permalink)
    LJB
    Aha, Drives... Not Drivers. Could be... I run two new Seagate SSHD Hybrids which are great, but anything is possible.




    If they're causing problems you should see it in the system event log.

    Bob  --
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    Rob[at]Sound-Rehab
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    Re: Platinum x64 increasingly unstable when closing projects. 2015/04/22 10:55:50 (permalink)
    BobF
    It's difficult for me to image software itself becoming less and less stable over time.  It seems logical to me to look at things in the system itself that larger projects would put higher demands on.
     



    Sonar has definitely become more stable with every release ... still every update has changes which may have side effects (e.g. remember Braintree crashing when trying to open a project that is no longer there???)
     
    So I believe this has nothing to do with project size nor disk usage because my projects can be saved without issues, HD were defragged just recently and I have had this happen in new smaller projects ...I save the project, a few minutes later I close the project (no changes made, just started/stopped playback) and Sonar hangs ...
     
    To me this seems more like the audio driver is not properly released and since so many of us use different drivers some may see this, so may not

    GOOD TUNES LAST FOREVER
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    #9
    BobF
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    Re: Platinum x64 increasingly unstable when closing projects. 2015/04/22 10:59:21 (permalink)
    I agree on the audio driver too.  My comment about being less stable over time assumed no updates that would potentially cause problems.
     
    If you're comparing stability in one version to a version multiple updates later, then things get more complicated.

    Bob  --
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    #10
    robert_e_bone
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    Re: Platinum x64 increasingly unstable when closing projects. 2015/04/22 21:45:22 (permalink)
    Do you happen to have any 3rd-party plugins loaded in these projects?
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
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    LJB
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    Re: Platinum x64 increasingly unstable when closing projects. 2015/04/23 07:45:11 (permalink)
    Yes Bob, tonnes of them. But today Platinum refused to launch (just the program itself) before restarting. Something definitely not good here.

    Ludwig Bouwer, One Big Room Studios.
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    BobF
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    Re: Platinum x64 increasingly unstable when closing projects. 2015/04/23 08:14:36 (permalink)
    LJB
    Yes Bob, tonnes of them. But today Platinum refused to launch (just the program itself) before restarting. Something definitely not good here.





    That sounds like the previous instance hadn't exited completely.  Hung up on an audio or MIDI driver.  If this happens again, check for the Sonar process in Task Manager before you reboot. 

    Bob  --
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    #13
    LJB
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    Re: Platinum x64 increasingly unstable when closing projects. 2015/04/23 08:29:08 (permalink)
    Will do thanks. Of course, I'd prefer if Sonar just did it's job :)

    Ludwig Bouwer, One Big Room Studios.
    --------------------
    Cakewalk
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    olemon
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    Re: Platinum x64 increasingly unstable when closing projects. 2015/04/23 08:42:21 (permalink)
    When Platinum locks up, whether it's on Exit, or Freeze Track, or whatever, sometimes Task Manager will close the 'Not Running' program, but it usually takes about six iterations before Sonar actually closes.
     
    Close in Task Manager; then the notification window in Sonar opens; select Close The Program; back to Task Manager; back to Sonar; etc.
     
    The MIDI icon usually remains.  After that I Restart.

    https://www.reverbnation.com/scottholson
     
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    Rob[at]Sound-Rehab
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    Re: Platinum x64 increasingly unstable when closing projects. 2015/04/23 09:43:30 (permalink)
    BobF
    LJB
    Yes Bob, tonnes of them. But today Platinum refused to launch (just the program itself) before restarting. Something definitely not good here.





    That sounds like the previous instance hadn't exited completely.  Hung up on an audio or MIDI driver.  If this happens again, check for the Sonar process in Task Manager before you reboot. 




    As I speculated earlier: audio/MIDI driver not being released ... had that happen in X3 occasionally, but see it definitely more often in Braintree/Cambridge ...

    GOOD TUNES LAST FOREVER
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    #16
    BobF
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    Re: Platinum x64 increasingly unstable when closing projects. 2015/04/23 10:09:01 (permalink)
    I had it happen once in a while with my Delta66.  It hasn't happened even once with my Tascam interface.
     
    And if the interface happens to be USB, the USB ports can be the culprit.

    Bob  --
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    Paul P
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    Re: Platinum x64 increasingly unstable when closing projects. 2015/04/23 10:35:08 (permalink)
    olemon
    When Platinum locks up, whether it's on Exit, or Freeze Track, or whatever, sometimes Task Manager will close the 'Not Running' program, but it usually takes about six iterations before Sonar actually closes.



    Might as well reboot and clean everything up.
     

    Sonar Platinum [2017.10], Win7U x64 sp1, Xeon E5-1620 3.6 GHz, Asus P9X79WS, 16 GB ECC, 128gb SSD, HD7950, Mackie Blackjack
    #18
    robert_e_bone
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    Re: Platinum x64 increasingly unstable when closing projects. 2015/04/23 11:50:51 (permalink)
    I have seen this before, posted by others as well as experienced myself, and from recollection it seemed to happen mostly when there were 32-bit plugins loaded into a 64-bit Sonar, which then requires bridging software, such as Cakewalk's included BitBridge or commercially available JBridge.
     
    I believe folks had success with unplugging or power cycling their audio interfaces and that would end up getting things to release.
     
    For the above, it was something hanging up the audio interface drivers. (as far as I can recall)
     
    Bob Bone
     
     
     

    Wisdom is a giant accumulation of "DOH!"
     
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    #19
    skitch_84
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    Re: Platinum x64 increasingly unstable when closing projects. 2015/04/25 04:34:57 (permalink)
    I'm experiencing the same issue. Hanging up upon closing projects. I also had some intense stuttering on playback today. Various instability issues happening seemingly out of nowhere :(

    Chris Porter
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    BobF
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    Re: Platinum x64 increasingly unstable when closing projects. 2015/04/25 08:49:18 (permalink)
    I'm throwing stuff out here that I've actually had problems with at some point
     
    If you folks have USB interfaces, make sure you check out other USB devices in your system.  I've had things like keyboards make my system flaky.  On my system, if I swap other devices around in USB ports I can get errors until apps figure out where the heck everything is.  By other devices I mean other than audio interface, so I wouldn't normally think of them causing problems.
     
    Make sure everything USB is set to stay on always in power management options.
     
    I've also had weirder stuff happen ... USB devices that work fine when in plugged into one port, but not others.  Move USB things around.  Also, all USB 3.0 ports are not created equal.  Especially when it comes to backwards compatibility with USB 2.0 devices.

    Bob  --
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    #21
    Anderton
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    Re: Platinum x64 increasingly unstable when closing projects. 2015/04/25 12:29:06 (permalink)
    BobF
    Also, all USB 3.0 ports are not created equal.



    This is SO true. The RME site has a detailed description of what hoops you have to go through to use their MADI USB 3 interface. The following is just the "short form," there's MUCH more detail in the manual.
     
    The special features and possible problems of using USB 3 are described in more detail in the manual.
     
    Current Compatibility Information:
    • Fully compatible to Intel's USB 3 implementation, which - on current Windows and Mac computers - is part of the chipset. USB 3 sockets that are connected via an internal cable (not directly soldered onto the motherboard) can cause transmission errors. These are shown in the Settings dialog.
    • Fully compatible to AMD's USB 3 implementation. USB 3 sockets that are connected via an internal cable (not directly soldered onto the motherboard) can cause transmission errors. These are shown in the Settings dialog.
    • Fully compatible to Fresco USB 3. This rarely used chip can be found for example on the Sonnet Tango 3.0 PCIe card.
    • Compatible to NEC / Renesas USB 3. Real-world performance and error-free operation depend on the firmware version, driver version and the PCB layout of the respective extension card/motherboard.
    • ASMedia - not compatible.
    • Etron EJ168A - not compatible.
    • Texas TUSB7340 - not compatible.
    • Via VL800/805 - not compatible.

    The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
    #22
    gcolbert
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    Re: Platinum x64 increasingly unstable when closing projects. 2015/04/25 18:37:55 (permalink)
    Something that has been helpful to me when encountering a similar situation was to turn off the audio engine (Blue button on the transport) before shutting down.  This should stop any lingering output (infinite reverb?) from keeping your audio drivers busy past the shutdown.
     
    If this makes a difference, you may want to examine your VST settings and Sonar settings a bit more closely.
     
    Glen

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    #23
    Lynn
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    Re: Platinum x64 increasingly unstable when closing projects. 2015/04/25 18:44:45 (permalink)
    This happened to me about a month ago, and it turned out to be a bad hard drive.  Specifically, my E drive where I store my projects.  Once I replaced that, all problems went away.

    All the best,
    Lynn

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