$149 Upgrade

Author
Matthias1231
Max Output Level: -90 dBFS
  • Total Posts : 13
  • Joined: 2014/11/23 06:53:28
  • Status: offline
2015/03/28 10:48:03 (permalink)
0

$149 Upgrade

Hey guys,
 
I am just posting here to vent cause I am super sad. I am a Cakewalk user for about 20 years and I have Sonar X3 Producer. The website only lets me buy Platinum at $199. I emailed a chain of forwarded Cakewalk offer emails and photos of the offer postcard to the support contact (cleverbridge customer support). Finally here is their response:
 
"cleverbridge is the e-commerce partner of NovaStor Corporation and your contact for questions regarding the payment and order process.  However, cleverbridge does not influence any pricing, discounts, or upgrade options."
 
Wow! They couldn't say this in the first email?
Of course I just email NovaStor and now I am hoping for the best. I wish I had spent the $199, I wouldn't be so frustrated and irritated and sad. :(
 
Thanks for listening.
Matthias
#1

10 Replies Related Threads

    scook
    Forum Host
    • Total Posts : 24146
    • Joined: 2005/07/27 13:43:57
    • Location: TX
    • Status: offline
    Re: $149 Upgrade 2015/03/28 11:00:14 (permalink)
    0
    Did you try purchasing from a reseller like audiodeluxe.com?
    #2
    Paul P
    Max Output Level: -48.5 dBFS
    • Total Posts : 2685
    • Joined: 2012/12/08 17:15:47
    • Location: Montreal
    • Status: offline
    Re: $149 Upgrade 2015/03/28 11:38:04 (permalink)
    0
     
    I don't see how this is possible (though I'm not saying it's not happening to you).
     
    If your X3 Producer is registered and shows up in your Cakewalk account, you should see the Platinum upgrade for 149 $US when you put it in your cart (not before).  At least it does for me.
     
    Where did you buy Platinum ?
     

    Sonar Platinum [2017.10], Win7U x64 sp1, Xeon E5-1620 3.6 GHz, Asus P9X79WS, 16 GB ECC, 128gb SSD, HD7950, Mackie Blackjack
    #3
    scook
    Forum Host
    • Total Posts : 24146
    • Joined: 2005/07/27 13:43:57
    • Location: TX
    • Status: offline
    Re: $149 Upgrade 2015/03/28 12:00:49 (permalink)
    0
    The Cakewalk store determines the price on what is listed in https://www.cakewalk.com/My-Account/Products. If X3 Producer is missing from the list see http://forum.cakewalk.com/FindPost/3148924
    #4
    brekdome
    Max Output Level: -90 dBFS
    • Total Posts : 25
    • Joined: 2014/12/20 09:31:35
    • Status: offline
    Re: $149 Upgrade 2015/03/28 12:40:04 (permalink)
    0
    scook
    Did you try purchasing from a reseller like audiodeluxe.com?


     
    You can get Cakewalk SONAR Platinum Upgrade from SONAR X3 Producer for $125.99 at Audiodeluxe ! It is listed at $149 but if you put it in your Cart  you'll see that price - you need to create an account at Audiodeluxe
     
    You'll be able to register it in your Cakewalk account if you have X3 Producer listed in your Cakewalk account
    #5
    Matthias1231
    Max Output Level: -90 dBFS
    • Total Posts : 13
    • Joined: 2014/11/23 06:53:28
    • Status: offline
    Re: $149 Upgrade 2015/03/28 21:33:30 (permalink)
    0
    Thank you for all the replies, now I am glad I posted here. I did find that my X3 registration does not show up on the website. I bought it June last year on an email account I no longer have. I am emailing Cakewalk per instructions in the linked forum post.
     
    #6
    Matthias1231
    Max Output Level: -90 dBFS
    • Total Posts : 13
    • Joined: 2014/11/23 06:53:28
    • Status: offline
    Re: $149 Upgrade 2015/03/30 12:45:42 (permalink)
    0
    It's all fixed now, Cakewalk fixed my product list and I was able to upgrade at the discount price. Yay! Thanks again
    #7
    scook
    Forum Host
    • Total Posts : 24146
    • Joined: 2005/07/27 13:43:57
    • Location: TX
    • Status: offline
    Re: $149 Upgrade 2015/03/30 13:47:23 (permalink)
    0
    thanks for the feedback
    #8
    slumbermachine
    Max Output Level: -87 dBFS
    • Total Posts : 154
    • Joined: 2012/07/14 21:29:47
    • Status: offline
    Re: $149 Upgrade 2015/04/26 16:43:00 (permalink)
    0
    How annoying, I was going to update from X3e Producer and it shows $158.99 on audiodeluxe. Seriously, is there really any reason for me to get platinum over any other version, I already have all the plugs and stuff?
    #9
    scook
    Forum Host
    • Total Posts : 24146
    • Joined: 2005/07/27 13:43:57
    • Location: TX
    • Status: offline
    Re: $149 Upgrade 2015/04/26 16:47:38 (permalink)
    0
    I just checked the link in msg #5. The pricing info in that post was what I saw at the AudioDeluxe website.
    #10
    slumbermachine
    Max Output Level: -87 dBFS
    • Total Posts : 154
    • Joined: 2012/07/14 21:29:47
    • Status: offline
    Re: $149 Upgrade 2015/04/26 19:52:07 (permalink)
    0
    Strange, when I refreshed the price corrected. Thanks.
    #11
    Jump to:
    © 2024 APG vNext Commercial Version 5.1