I contacted NI regarding a garbled GUI I was getting and this was their response...maybe it will help your issue: Hello randy brown,
Please check the information at the link below to optimize your Windows 7 setup
and avoid general performance issues.
If you are experiencing an issue with your installation or registration, note that
you must follow the advice regarding turning off the UAC (User Access Control)
features as well as any antivirus software:
windows-tuning-tips-for-audio-processing:
http://www.native-instruments.com/en/support/knowledge-base/show/3671/and
updating-your-windows-installation-can-help-to-avoid-technical-:
http://www.native-instruments.com/en/support/knowledge-base/show/117/Afterwards, the scrambled GUI generally is a problem with your audio interface
being shared by multiple applications. This can cause some Kontakt instruments to
have their GUI look like a mess. It is best to have your soundcard be used by one
application (your DAW should have priority) and not shared by any other
application. Plugins in your host will also have priority as a result. You may
want to check with the soundcard manufacturer in regards to updating the drivers
as well. It's best to use the ASIO driver for your device.
Benjamin
Native Instruments Support Team
Native Instruments North America, Inc.
6725 Sunset Boulevard
5th Floor
Los Angeles, CA 90028
USA
http://www.native-instruments.com/