No sound from keys in Sound Center (solved)

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mgustavo
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2015/06/27 16:34:54 (permalink)

No sound from keys in Sound Center (solved)

Greetings!


My name is Manuel and I bought Music Creator 5 a few years ago, from Cakewalk site.
The reason I'm writing is that I installed MC in an old notebook but I couldn't find Sound Center plug-in after the installation. 
 
I tried to install the Music Creator 5.0.5 version but this also failed, as now it appears the same error messages as those on the first post above (‘010 - square mk.wav’ and ‘024 - saw half.wav’ files missing). Although now I can open Sound Center, almost every musical program has no sound, and it appears errors messages about 'sfz' files missing.
 
I also would like to say I have already installed MC in another notebook, but as it's being used on the office, I've installed it again in a notebook with Windows XP, 1.7 GHz Pentium M processor, 2 GB DDR RAM and two 35 GB hard-disks, to use it at home.
 
I would ask Cakewalk for help, but I've seen MC 5 doesn't have support no more. 
Thanks for your attention.
 
Best regards,
Manuel
post edited by mgustavo - 2015/07/08 19:00:59
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14 Replies Related Threads

    Beagle
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    Re: no sound from keys in sound center 2015/06/29 08:53:33 (permalink)
    which operating system are you running?

    http://soundcloud.com/beaglesound/sets/featured-songs-1
    i7, 16G DDR3, Win10x64, MOTU Ultralite Hybrid MK3
    Yamaha MOXF6, Hammond XK3c, other stuff.
    #2
    mgustavo
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    Re: no sound from keys in sound center 2015/06/29 12:20:44 (permalink)
    Thanks for your response. I'm using Windows XP SP 3, on a Pentium M 1,7 GHz processor, 2 GB DDR RAM memory and two 35 GB hard disks.
     
    I also thanks the moderator for fixing my post.
    post edited by mgustavo - 2015/06/29 12:28:56
    #3
    Beagle
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    Re: no sound from keys in sound center 2015/06/29 16:09:42 (permalink)
    when you installed MC5 (and 5.05) did you install everything as default or did you choose a custom installation?
     
    did you allow it to install to C drive or did you choose to put some things on a different drive? (like the library sounds for Sound Center?)

    http://soundcloud.com/beaglesound/sets/featured-songs-1
    i7, 16G DDR3, Win10x64, MOTU Ultralite Hybrid MK3
    Yamaha MOXF6, Hammond XK3c, other stuff.
    #4
    mgustavo
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    Re: no sound from keys in sound center 2015/06/29 16:46:02 (permalink)
    Hi, when I installed MC 5, both versions, I chose the default installation, and also to be installed on the C drive. As I remember I didn’t made any custom installation.
    #5
    mgustavo
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    Re: no sound from keys in sound center 2015/06/30 09:43:23 (permalink)
    Hi, I'd like to say I tried to reinstall MC 5.0.5, paying attention during the installation process, but it didn't work.

    But fortunately I've found a way to play Sound Center sounds, more precisely, the Digital Sound Factory free Sound Center sounds pack, as the original SC sounds still don't play. I installed Sforzando plug-in and it is playing the musical programs, as free Rgc Audio Sfz+ couldn't play [the sfz files].
    The only thing is that Sforzando plays the samples faster on the high notes, and slower on the low notes, but at least it is playing, which means I can acquire other sound packs, till I improve my home studio.
    But still if someone could help, I'd appreciate, as I think Sound Center will play different notes at the same tempo.

    I also would like to ask if I could download Roland GrooveSynth, because it seems that this plug-in also didn't install with my MC 5 download.

    Thanks.
    post edited by mgustavo - 2015/06/30 12:06:20

    Cakewalk by BandLab, Sonar Professional, Sonar Artist, Sonar X3e, Music Creator 6, Kontakt 5 player
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    Windows 10 64 bits, Intel i5 2,3 GHz Lenovo notebook, 4 GB DDR3
    Behringer UCA 202, M-Audio Key Rig 49, Edifier R1900TIII speaker, EasyCap USB Video Capture
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    #6
    Beagle
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    Re: no sound from keys in sound center 2015/06/30 10:01:37 (permalink)
    I would suggest you contact support.  I'm not sure how else I can help.
     
    www.cakewalk.com/support
     

    http://soundcloud.com/beaglesound/sets/featured-songs-1
    i7, 16G DDR3, Win10x64, MOTU Ultralite Hybrid MK3
    Yamaha MOXF6, Hammond XK3c, other stuff.
    #7
    mgustavo
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    Re: no sound from keys in sound center 2015/06/30 11:34:59 (permalink)
    Beagle
    Thanks for the responses and the attention.
    I'll try to contact support.

    Best regards,
    Manuel
    post edited by mgustavo - 2015/06/30 12:32:12

    Cakewalk by BandLab, Sonar Professional, Sonar Artist, Sonar X3e, Music Creator 6, Kontakt 5 player
    Sound Forge Audio Studio 10, Sony Vegas Movie Studio 11, DVD Architect Studio 5
    Windows 10 64 bits, Intel i5 2,3 GHz Lenovo notebook, 4 GB DDR3
    Behringer UCA 202, M-Audio Key Rig 49, Edifier R1900TIII speaker, EasyCap USB Video Capture
    Phonic AM 105FX mixer, Samson Q7 mic, Yamaha C40 acoustic guitar, Condor RX-20S guitar
     
    #8
    mgustavo
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    Re: no sound from keys in sound center 2015/07/01 20:45:20 (permalink)
    Hi, I apologize for being insistent, but I was browsing the web and I saw a page about Music Creator 5, and it says its download version consisted in "2 files. The main program (320 MB) and Cakewalk Sound Center (214 MB).”

    So I'd like to ask if someone knows about Cakewalk politics over discontinued programs, as I've seen on 'My Account - Products' page that MC 5 file has 320 MB, but there is no link for CWSC download.
     
    I think this may have relation with my problem, as I've seen that just 1 Sound Center sound was installed, which is a percussion instrument. Maybe I have missed something? If someone could help, I'd appreciate.

    Manuel

    Cakewalk by BandLab, Sonar Professional, Sonar Artist, Sonar X3e, Music Creator 6, Kontakt 5 player
    Sound Forge Audio Studio 10, Sony Vegas Movie Studio 11, DVD Architect Studio 5
    Windows 10 64 bits, Intel i5 2,3 GHz Lenovo notebook, 4 GB DDR3
    Behringer UCA 202, M-Audio Key Rig 49, Edifier R1900TIII speaker, EasyCap USB Video Capture
    Phonic AM 105FX mixer, Samson Q7 mic, Yamaha C40 acoustic guitar, Condor RX-20S guitar
     
    #9
    scook
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    Re: no sound from keys in sound center 2015/07/01 21:06:02 (permalink)
    Contact customer service. They may be able to add the file to your account.
    #10
    mgustavo
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    Re: no sound from keys in sound center 2015/07/01 21:43:09 (permalink)
    OK, scook, thanks for the help.
    Actually, I sent an e-mail to Cakewalk, but as MC 5 is discontinued, I was wondering if they would answer. But I will send them this informations.
    Thanks again.
    post edited by mgustavo - 2015/07/01 21:51:30

    Cakewalk by BandLab, Sonar Professional, Sonar Artist, Sonar X3e, Music Creator 6, Kontakt 5 player
    Sound Forge Audio Studio 10, Sony Vegas Movie Studio 11, DVD Architect Studio 5
    Windows 10 64 bits, Intel i5 2,3 GHz Lenovo notebook, 4 GB DDR3
    Behringer UCA 202, M-Audio Key Rig 49, Edifier R1900TIII speaker, EasyCap USB Video Capture
    Phonic AM 105FX mixer, Samson Q7 mic, Yamaha C40 acoustic guitar, Condor RX-20S guitar
     
    #11
    scook
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    Re: no sound from keys in sound center 2015/07/01 21:48:00 (permalink)
    Discontinued or not, if there was a download version it should still be in your account.
    #12
    mgustavo
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    Re: no sound from keys in sound center 2015/07/01 22:08:56 (permalink)
    That's true. I'll contact customer service.
    Thanks.

    Cakewalk by BandLab, Sonar Professional, Sonar Artist, Sonar X3e, Music Creator 6, Kontakt 5 player
    Sound Forge Audio Studio 10, Sony Vegas Movie Studio 11, DVD Architect Studio 5
    Windows 10 64 bits, Intel i5 2,3 GHz Lenovo notebook, 4 GB DDR3
    Behringer UCA 202, M-Audio Key Rig 49, Edifier R1900TIII speaker, EasyCap USB Video Capture
    Phonic AM 105FX mixer, Samson Q7 mic, Yamaha C40 acoustic guitar, Condor RX-20S guitar
     
    #13
    Lance Riley [Cakewalk]
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    Re: no sound from keys in sound center 2015/07/08 12:48:53 (permalink)
    mgustavo
    Hi, I apologize for being insistent, but I was browsing the web and I saw a page about Music Creator 5, and it says its download version consisted in "2 files. The main program (320 MB) and Cakewalk Sound Center (214 MB).”

    So I'd like to ask if someone knows about Cakewalk politics over discontinued programs, as I've seen on 'My Account - Products' page that MC 5 file has 320 MB, but there is no link for CWSC download.

    I think this may have relation with my problem, as I've seen that just 1 Sound Center sound was installed, which is a percussion instrument. Maybe I have missed something? If someone could help, I'd appreciate.

    Manuel


    Hi Manuel,
     
    I had tech support briefly take a look at your account to make sure there were not any issues going on with what Products you own and that side of it looks to be good.
     
    Music Creator 5 is a single installer and includes Cakewalk Sound Center within. If you are experiencing issues with Sound Center not loading samples this is usually related to the install.
     
    When you run the MC5 installer you have an option to only install specific elements. So can can re-run the installer and install only Cakewalk Sound Center. You will need to remove the check boxes and only check CSC.
     
    The larger question is why did it not install correctly the first time and this is usually related to something else running on the system while the install is in progress. Here are a few tips that may help the install process be successful this next time.
     
    • Disable startup applications running in windows. http://www.howtogeek.com/74523/how-to-disable-startup-programs-in-windows/
    • Run windows update and make sure there is not a windows update currently in progress.
    • Temporarily disable any anti-virus software running in the background.
    • Right-Clicking on the installer and running as administrator can correct any permissions issues if that is causing a problem.
    I hope one of these suggestions helps,
     
     

    Lance Riley
    Product Manager
    #14
    mgustavo
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    Re: no sound from keys in sound center 2015/07/08 15:32:40 (permalink)
    Hi, Mr. Lance Riley

    Thanks for your reply. I'd like to say I was almost to post a reply, because I followed Scook's suggestion to contact Cakewalk Customer Service and fortunately they helped me with the installation of Sound Center.
    I also had an issue with Free Cakewalk Sound Center Instruments Examples Pack, from Digital Sound Factory, after that, but fortunately Customer Service helped me again, and it is also working now.

    Thanks for the attention, I'm glad Sound Center is working.
    I also thanks for the list of things to be aware of when installing CW Softwares.

    Best regards,
    Manuel
    post edited by mgustavo - 2015/07/08 15:43:07

    Cakewalk by BandLab, Sonar Professional, Sonar Artist, Sonar X3e, Music Creator 6, Kontakt 5 player
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    Windows 10 64 bits, Intel i5 2,3 GHz Lenovo notebook, 4 GB DDR3
    Behringer UCA 202, M-Audio Key Rig 49, Edifier R1900TIII speaker, EasyCap USB Video Capture
    Phonic AM 105FX mixer, Samson Q7 mic, Yamaha C40 acoustic guitar, Condor RX-20S guitar
     
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