obewankobe
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Error message when loading a project
I have Sonar Platinum installed on a windows machine running Win 7 64 bit. I use a MOTU 828Mk3 audio interface and everything has been working well until yesterday. Now I am getting the following error message when I load a project in Sonar:
Error
The MOTU audio driver can not be configured wile audio is running
Close all audio apps and try again
This is after a clean reboot of the system and I find no other apps running anywhere other than the same background apps that have been running all along. I tried a repair of the MOTU drivers and this still comes up even when I try to load the Instruments Platinum project that came with Sonar.
Any ideas/ suggestions would be greaty appreciated! Production in my studio is now at a standstill!!
Thanks in advance
Obewankobe
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Cactus Music
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Re: Error message when loading a project
2015/07/06 10:33:34
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Sometimes your on board audio drivers can conflict and take over. I have mine disabled. There is now a new issue for many folks with HDMI drivers that come with Video cards. Disable those too. I also make sure my interface is turned on before I boot Sonar.
post edited by Cactus Music - 2015/07/06 10:41:36
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obewankobe
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Re: Error message when loading a project
2015/07/06 11:40:07
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I disabled the other audio devices including the nvidia HDMI some time ago. windows and BIOS updates are current. MOTU 828Mk3 was on when booting. Ran Command Center and updated SPlat but the Problem persists.
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Doktor Avalanche 
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Re: Error message when loading a project
2015/07/06 11:59:30
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Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
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obewankobe
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Re: Error message when loading a project
2015/07/06 12:20:35
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OK, I got rid of the message by turning the MOTU audio interface off then on again while in an open SPlat project. Not sure why this got glitched but it seems that the MOTU was the culprit. Hope this is not a sign of how well this unit works! It's only a few weeks old.
Thanks for your help!
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obewankobe
Max Output Level: -90 dBFS
- Total Posts : 6
- Joined: 2015/01/30 14:09:02
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Re: Error message when loading a project
2015/07/06 12:20:36
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OK, I got rid of the message by turning the MOTU audio interface off then on again while in an open SPlat project. Not sure why this got glitched but it seems that the MOTU was the culprit. Hope this is not a sign of how well this unit works! It's only a few weeks old.
Thanks for your help!
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Karyn
Ma-Ma
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Re: Error message when loading a project
2015/07/06 12:22:16
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Make sure you've not set the Motu as the default windows audio device...
Mekashi Futo. Get 10% off all Waves plugins.Current DAW. i7-950, Gigabyte EX58-UD5, 12Gb RAM, 1Tb SSD, 2x2Tb HDD, nVidia GTX 260, Antec 1000W psu, Win7 64bit, Studio 192, Digimax FS, KRK RP8G2, Sonar Platinum
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Doktor Avalanche
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Re: Error message when loading a project
2015/07/06 22:56:32
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obewankobe
OK, I got rid of the message by turning the MOTU audio interface off then on again while in an open SPlat project. Not sure why this got glitched but it seems that the MOTU was the culprit. Hope this is not a sign of how well this unit works! It's only a few weeks old.
Thanks for your help!
It will probably happen again.. Please check earlier advice when you need to revisit. Ta.
Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
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obewankobe
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Re: Error message when loading a project
2015/07/10 12:58:26
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I do have the MOTU set as the default audio device. I disabled the other audio devices, HDMI off the nvidia card and the VIA audio on the system board. Why would that cause a problem?
Thanks!
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Doktor Avalanche
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Re: Error message when loading a project
2015/07/10 13:25:12
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obewankobe
I do have the MOTU set as the default audio device. I disabled the other audio devices, HDMI off the nvidia card and the VIA audio on the system board. Why would that cause a problem?
Thanks!
Check post #4. Thanks.
Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
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