Platinum Crashes if I try to load a saved project with an AD2 instrument track [SOLVED]

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Boscoe
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2015/07/06 13:00:13 (permalink)

Platinum Crashes if I try to load a saved project with an AD2 instrument track [SOLVED]

I can add an AD2 instrument track and mess with it, record some MIDI into it and it's all good until I save and exit. The next time I try to load the project, Platinum instantly locks with a sort of "glazed-over" white screen effect. Anyone have any ideas what's going on here?
 

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post edited by Boscoe - 2015/07/06 23:08:38
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    Zargg
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    Re: Platinum Crashes if I try to load a saved project with an AD2 instrument track 2015/07/06 13:07:42 (permalink)
    Hi. Could it be that your soundcard is busy with any windows instances?
    I would strongly suggest that you get an Audio Interface (cheap or not) that supports ASIO.
    Best of luck.

    Ken Nilsen
    Zargg
    BBZ
    Win 10 Pro X64, Cakewalk by Bandlab, SPlat X64, AMD AM3+ fx-8320, 16Gb RAM, RME Ucx (+ ARC), Tascam FW 1884, M-Audio Keystation 61es, *AKAI MPK Pro 25, *Softube Console1, Alesis DM6 USB, Maschine MkII
    Laptop setup: Win 10 X64, i5 2.4ghz, 8gb RAM, 320gb 7200 RPM HD, Focusrite Solo, + *
     
    #2
    Boscoe
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    Re: Platinum Crashes if I try to load a saved project with an AD2 instrument track 2015/07/06 13:14:17 (permalink)
    Well, I did have to set the soundcard properties to "exclusive mode" in order for Platinum to stop claiming it was "unavailable" (Pro wasn't a problem, but for some reason Platinum isn't happy unless I set this).
     
    Weird thing is that AD2 works fine when I add it and record MIDI into it, it's only when I try to reload the project later that this happens.

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    #3
    Zargg
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    Re: Platinum Crashes if I try to load a saved project with an AD2 instrument track 2015/07/06 13:21:10 (permalink)
    Could you post a screenshot of your issue (if you have any still)?

    Ken Nilsen
    Zargg
    BBZ
    Win 10 Pro X64, Cakewalk by Bandlab, SPlat X64, AMD AM3+ fx-8320, 16Gb RAM, RME Ucx (+ ARC), Tascam FW 1884, M-Audio Keystation 61es, *AKAI MPK Pro 25, *Softube Console1, Alesis DM6 USB, Maschine MkII
    Laptop setup: Win 10 X64, i5 2.4ghz, 8gb RAM, 320gb 7200 RPM HD, Focusrite Solo, + *
     
    #4
    Boscoe
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    Re: Platinum Crashes if I try to load a saved project with an AD2 instrument track 2015/07/06 13:28:49 (permalink)
    I'll see if I can figure out how to post images, but there's really nothing to see. There's no error message, it's just the blank Sonar interface with kind of a translucent white overlay effect over the entire screen, greying everything out (like maybe it's trying, but failing to pop up a window or something). The cursor is in that spinning "working on it" mode and everything will stay like this until I click somewhere, then the standard windows "this program has stopped responding" box pops up giving me the option to close it or let Windows pretend to search the net for a solution and then close it. 

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    Dell XPS 8700
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    Intel Core i7-4770 3.4GHz
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    Kurzweil K2000VP & K2500RS
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    #5
    Doktor Avalanche
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    Re: Platinum Crashes if I try to load a saved project with an AD2 instrument track 2015/07/06 13:33:26 (permalink)
    Please go to the XLN update and make sure you are up to date.
    Try performing a VST reset:
    https://www.cakewalk.com/Support/Knowledge-Base/2007013315/SONAR-X3-Full-VST-Rescan-Recommended-for-Upgraders
     
    Try running Sonar as administrator.
    Please make sure windows update is up to date.
    Make sure your audio interface drivers and firmware is up to date.
    Disable all your audio interfaces in control panel -> Sounds.
    Disable your antivirus. 
     
    ... and report back if no joy.
     
    Thanks.
    post edited by Doktor Avalanche - 2015/07/06 13:41:05

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
    #6
    TheMaartian
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    Re: Platinum Crashes if I try to load a saved project with an AD2 instrument track 2015/07/06 13:46:50 (permalink)
    Working for me. I just opened a test project that had 3 MIDI tracks feeding a single instance of Addictive Keys. I added an Addictive Drums 2 instrument track, rerouted the MIDI tracks to it, played it (piano MIDI played through AD2 sounded interesting; ha!), saved the project, exited SPlat, restarted SPlat, and opened the saved project no problemo.
     
    No help here. Sorry.

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    #7
    Doktor Avalanche
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    Re: Platinum Crashes if I try to load a saved project with an AD2 instrument track 2015/07/06 14:18:32 (permalink)
    Would also have been useful to know about this..
    http://forum.cakewalk.com...spx?m=3251246&fp=1

    ...advice remains the same though..

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
    #8
    Boscoe
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    Re: Platinum Crashes if I try to load a saved project with an AD2 instrument track 2015/07/06 23:02:15 (permalink)
    Sorry, it didn't occur to me that this issue might be related to the other one. Yeah, as several suggested, it looks like ASIO4ALL was the culprit. Uninstalled it and now the projects open and playback normally. Thanks again for all the help everyone! :)

    -------------------------------------------------
    Dell XPS 8700
    Win 7 64 pro
    Intel Core i7-4770 3.4GHz
    24gb ram
    Nvidia Geforce GT 635
    E-MU 1616m
    Behringer QX1202USB
    MIDISport 4x4 Anniversary Edition
    Kurzweil K2000VP & K2500RS
    Yamaha DTX 2.0 Drums
    Roland GI-20 Guitar interface
    Roland GK3 Midi Pickup attached to surprisingly not awful cheapo Johnson Strat copy
    #9
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