Troubleshooting Sonar Has Stopped Working

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PilotGav
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2015/07/11 17:04:38 (permalink)

Troubleshooting Sonar Has Stopped Working

Sonar is suddenly crashing (The "Sonar has stopped working" error) over the past 24 hours. I installed the latest updates 3 days ago.
 
It's only crashing when I'm working on Pro Channel plugins, although the plugin can vary.
 
Is there a troubleshooting document anyone knows of I can follow to find the reason?
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    Beepster
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    Re: Troubleshooting Sonar Has Stopped Working 2015/07/11 17:13:29 (permalink)
    A sudden and persistent bork out like this would have me concerned. More details (and smarter people than I) probably required but first you should back up any important projects ASAP in case this is hardware failure.
     
    Then I guess I'd ask... have you changed anything else on the system recently like hardware/new programs?
     
    It should be noted there was apparently some Adobe Flash player hack recently that has prompted security/update freakouts. Probably not the issue but if it's an online system maybe something nefarious snuck in.
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    Zargg
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    Re: Troubleshooting Sonar Has Stopped Working 2015/07/11 17:21:36 (permalink)
    Could it as easy as doing a vst reset, and a rescan? As mentioned, did you do any changes since the last time things worked as they should? Do you have the latest drivers for your audio interface? Windows up to date?
    Best of luck.

    Ken Nilsen
    Zargg
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    Doktor Avalanche
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    Re: Troubleshooting Sonar Has Stopped Working 2015/07/11 17:37:14 (permalink)
    Windows event viewer.

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
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    PilotGav
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    Re: Troubleshooting Sonar Has Stopped Working 2015/07/11 19:29:40 (permalink)
    No recent changes. I've reset the VST's and will check the event viewer, then report back.
    #5
    Bristol_Jonesey
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    Re: Troubleshooting Sonar Has Stopped Working 2015/07/12 06:57:17 (permalink)
    Try this.
     
    Make sure Sonar isn't running
     
    Navigate to %appdata%\Roaming\Cakewalk\SONAR Platinum
    Rename the file AUD.INI to AUD.OLD
     
    Now restart Sonar

    CbB, Platinum, 64 bit throughout
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