ADD 2 authorization problem with W-10 and Platinum....

Author
Post
Essentials Only Full Version
jbow
Max Output Level: -0.2 dBFS
  • Total Posts : 7601
  • Joined: 2003/11/26 19:14:18
  • Status: offline
2015/08/26 20:36:08 (permalink)

ADD 2 authorization problem with W-10 and Platinum....

I just got around to trying ADD in Platinum after upgrading to W-10 on my laptop. I also just updated Platinum to the new version with the new start page, the August upgrade.. so I don't know if it's a Cakewalk upgrade problem or a W-10 problem, I can sign in and I see both my computers on the XLN website but on the laptop it says I am running in demo mode. I cannot find my authorization number, wait.. I just realized I have not checked my saved emails where I put such.. I'll check there.
I'm not sure what is going on but I sent them an email. Also one their site they do not list Platinum as supported. They say they support X2 and X3... hmmm. There is also something in the error message about making sure my host isn't running in compatibility mode, I don't think I know how to run Platinum in compatibility mode and they said to check that XLN isn't running in compatibility mode. I only have one site in compatibility mode, it runs my day job software.
Is anyone else having a problem? Ideas?
 
>edit It isn't the new Cakewalk update and it isn't Platinum. It works fine on my Studiocat running W-8.1 So I guess it is W-10.
 
J
post edited by jbow - 2015/08/26 20:48:35

Sonar Platinum
Studiocat Pro 16G RAM (some bells and whistles)
HP Pavilion dm4 1165-dx (i5)-8G RAM
Octa-Capture
KRK Rokit-8s
MIDI keyboards...
Control Pad
mics. 
I HATE THIS CMPUTER KEYBARD!
#1

3 Replies Related Threads
    cclarry
    Max Output Level: 0 dBFS
    • Total Posts : 20964
    • Joined: 2012/02/07 09:42:07
    • Status: offline
    Re: ADD 2 authorization problem with W-10 and Platinum.... 2015/08/26 22:01:37 (permalink)
    jbow
    I just got around to trying ADD in Platinum after upgrading to W-10 on my laptop. I also just updated Platinum to the new version with the new start page, the August upgrade.. so I don't know if it's a Cakewalk upgrade problem or a W-10 problem, I can sign in and I see both my computers on the XLN website but on the laptop it says I am running in demo mode. I cannot find my authorization number, wait.. I just realized I have not checked my saved emails where I put such.. I'll check there.
    I'm not sure what is going on but I sent them an email. Also one their site they do not list Platinum as supported. They say they support X2 and X3... hmmm. There is also something in the error message about making sure my host isn't running in compatibility mode, I don't think I know how to run Platinum in compatibility mode and they said to check that XLN isn't running in compatibility mode. I only have one site in compatibility mode, it runs my day job software.
    Is anyone else having a problem? Ideas?
     
    >edit It isn't the new Cakewalk update and it isn't Platinum. It works fine on my Studiocat running W-8.1 So I guess it is W-10.
     
    J




    I have no issues with Win 10.  Do to the fact that this was an upgrade to Win 10
    you will need to "reauthorize" that machine for it to work...


    #2
    Fleer
    Max Output Level: 0 dBFS
    • Total Posts : 8715
    • Joined: 2014/08/29 10:17:45
    • Location: Boston/Cambridge
    • Status: offline
    Re: ADD 2 authorization problem with W-10 and Platinum.... 2015/08/26 22:15:39 (permalink)
    jbow!

    "We're just two lost souls swimming in a fish bowl" (Wish You Were Here)
    #3
    Mesh
    Max Output Level: 0 dBFS
    • Total Posts : 27360
    • Joined: 2009/11/27 14:08:08
    • Location: Online right here!
    • Status: offline
    Re: ADD 2 authorization problem with W-10 and Platinum.... 2015/08/27 08:38:27 (permalink)
    I also had to (re)Authorize the DAW after the Win 10 upgrade. I just ran the online installer, added a new name for my machine, and the installer updated all my XLN products.

    Platinum Gaming DAW: AsRock Z77 Overclock Formula
    I7 3770k @ 4.5GHz : 16GB RAM G.Skill Ripjaws X
    250GB OS SSD : 3TB HDD : 1TB Sample HDD
    Win 10 Pro x 64 : NH-D14 CPU Cooler 
    HIS IceQ  2GB HD 7870
    Focusrite Scarlett 2i4
    The_Forum_Monkeys
    #4
    Jump to:
    © 2024 APG vNext Commercial Version 5.1